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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11543 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11543 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Great experience with KB homes

  • Julio M.
  • Verified HomeBuyer
  • September 25, 2024
  • Menifee, CA

Hello my name is Julio and I have a great experience with KB homes so happy with everything.

KB Home responded:
We appreciate you sharing your positive KB Home experience with us, Julio!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed about promised pool

  • Katie M.
  • Verified HomeBuyer
  • September 25, 2024
  • Lillington, NC

Everything has been great so far however we’ve been promised a pool by Memorial Day which takes 8 months start to finish. Upon buying around July for closing in August they were suppose to be breaking ground. Nothing had been even remotely close to breaking ground and we’ve been provided no update in site or no transparency about it. The pool community was a huge drive for why we chose this development with three children.

Total Score 4


Quality 4

Trustworthiness 1

Responsiveness 4

Great service

  • Eric M.
  • Verified HomeBuyer
  • September 25, 2024
  • Nuevo, CA

Great response. Efren ands Rod are alway on top of any situation.

KB Home responded:
Thanks for sharing these kind words with the team here at KB Home, Eric!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent work

  • Sayed R.
  • Verified HomeBuyer
  • September 25, 2024
  • San Antonio, TX

Excellent work very good stuff and people work with

KB Home responded:
We're glad to hear that you had an excellent experience working with our team, Sayed!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dream home come true

  • Jeremy A.
  • Verified HomeBuyer
  • September 25, 2024
  • Las Vegas, NV

We've been very pleased with the new house and service that KB Home has provided. We've been looking for a house that met our preferences, and it checked all the boxes and more. We're glad that we made the choice to go with them, finally we've found our forever home.

KB Home responded:
We're thrilled to hear that you found your forever home with KB Home, Jeremy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our first home

  • Jesus E.
  • Verified HomeBuyer
  • September 25, 2024
  • Homeland, CA

Our buying experience was a great one, everything went smoothly, we had a great team answering all of our questions and uncertainties, we’re very happy and excited with our new home, Thank you KB homes team.

KB Home responded:
Thank you for sharing your great home-buying experience with our team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Kaitlyn S.
  • Verified HomeBuyer
  • September 24, 2024
  • Lincoln, CA

We had the best experience as first time homeowners. KB helped us through the process and made sure we were happy. If any issues occurred, they were quick to fix our issues. We are happy in our home now for almost 2 months with no serious issues. The customer service rep has reached out and fixed small cosmetic issues promptly. Thank you KB home!

KB Home responded:
Congratulations on your first home, Kaitlyn! We're glad to hear that you had a positive experience working with our team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Ryan H.
  • Verified HomeBuyer
  • September 24, 2024
  • Stockton, CA

Super happy with everything so far!

KB Home responded:
We're glad to hear that you're so happy with your experience, Ryan!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience with everyone and follow up

  • Earl S.
  • Verified HomeBuyer
  • September 24, 2024
  • Homeland, CA

KB personal go out of way to be friendly and flowing up on any issues or questions.

KB Home responded:
Thanks so much for taking the time to share these kind words with our team, Earl!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality

  • Serdar S.
  • Verified HomeBuyer
  • September 24, 2024
  • Princeton, TX

I was expecting a higher quality on materials as well as working. It seems to me Model houses were better

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

House is great but!!!!

  • Vicente L.
  • Verified HomeBuyer
  • September 22, 2024
  • Belton, TX

When we got the home we love it. We were so anxious to move in that we agreed to let some things to get done after. It’s been over a month, almost two and we keep asking when things will get completed. We see that almost all the houses in the neighborhood have been sold and we are afraid that it will never get completed. I have spoken with the persons in charge and they keep telling me, tomorrow or this week but it’s not getting done. I want to elevate my concerns, not complains to higher up, but not sure if I should keep waiting a bit more, I’ll give them till the first few days of October ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 1

KB Homes

  • Christine H.
  • Verified HomeBuyer
  • September 20, 2024
  • New Braunfels, TX

If you decide to build with KB do not under any circumstances move in until EVERYTHING is complete, no matter how tiny. Give yourself some wiggle room before you have to be out of your current home and into your new home so issues can be taken care of before you close. Please compare the workmanship of other home builders with whomever you decide to build with.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Good until you close

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2024
  • Belton, TX

Everything was good until we closed. Now there's minimal response to issues. Repaired a window and they said they would come back out to do the paint. Been waiting on paint for over a month. Still no word on when the people are coming to paint the window that they did repairs on. Oven quit working less than 2 months in the house. The number left to me for warranty repairs isn't valid anymore. Just like most other companies they'll do what it takes until the sale closes then you're on your own.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Positive experience

  • Samantha H.
  • Verified HomeBuyer
  • September 19, 2024
  • Ontario, CA

I had a positive experience with KB. They were very responsive when I had questions and got back to me quickly. After I moved in, if any issues or concerns arose, it was easy to reach out, get the help I needed. All staff were friendly and answered my questions.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Smooth Process

  • Charles R.
  • Verified HomeBuyer
  • September 19, 2024
  • Parrish, FL

Purchasing our KB Home was such a great experience. Everyone was so helpful which made the process smooth and took a lot of worry and doubt off our shoulders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Oak Shade - Johane & Oscar

  • Johane M.
  • Verified HomeBuyer
  • September 19, 2024
  • Menifee, CA

We are extremely happy with our experience working with KB homes. Their team was so helpful and always available to answer our questions and clarify things. Our home is beautiful, we can see the attention to detail and how much time they spent building our home. Thank you KB homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not worth it

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2024
  • Round Rock, TX

Delayed closing date, so I had to close it quickly without inspecting a house thoroughly. There were a lot of flaws that a 3rd party inspector couldn’t see. Moreover, No follow-up care after closing.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I love my new home!

  • Judith M.
  • Verified HomeBuyer
  • September 19, 2024
  • Lodi, CA

From start to finish was great.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kimara you are best

  • Jamie Y.
  • Verified HomeBuyer
  • September 19, 2024
  • Las Vegas, NV

Kimara was great agent to have she was with me until I close the escrow. She even check on me after the closing escrow.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

superintendent

  • Beverly W.
  • Verified HomeBuyer
  • September 18, 2024
  • Alvin, TX

Greg was great and very responsive and informative

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wes was awesome.

  • Virginia V.
  • Verified HomeBuyer
  • September 18, 2024
  • Henderson, NV

Had a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

fantastic experience, and I would buy from KB again

  • Jeanette M.
  • Verified HomeBuyer
  • September 18, 2024
  • Plumas Lake, CA

I like the quick response to KB team members always there to solve my problems with my home or any questions. KB team is very prompt at resolving any issues you may have a great team to work with and I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grateful for the Homebuyer incentives

  • Jasmin T.
  • Verified HomeBuyer
  • September 18, 2024
  • Princeton, TX

Seamless transition from buyer to homeownership

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Wet concerned and helpful to us

  • Stacy R.
  • Verified HomeBuyer
  • September 18, 2024
  • Parrish, FL

Fixed small issues after we moved in with no trouble

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great team

  • Sandra T.
  • Verified HomeBuyer
  • September 18, 2024
  • Nuevo, CA

Overall, the KB team was awesome from beginning to end. Communication was key when purchasing home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5