KB Home Reviews

Not a great experience as a FTHB. Salesman just wanted to make a sale and at times was not prompt in answering my questions or concerns. The project manager was worse. Unprofessional and unwilling to work with me until it was nearing closing time. Pushed back closing more than five times and I was very patient about it but the project manager wanted to blame me. Thankfully my loan officer understood how this particular KB PM worked and helped me out so I did not have to pay for a rate lock extension. Would look elsewhere if you're a FTHB. Had to point out A LOT of issues during the build and really advocate for things to be fixed. This is not how a business should run. ... More

applying for the loan through kb home experience was not running as smoothly as it should be extremely lengthy and repeated requests for the same document over and over and the knowledge of the early preparer for the loan was not quite professional or organised and sounds like he is already overwhelmed with what he already have .

Jon and Devin were great! They both were very informative and made me and my family feel really comfortable and confident with the home. They were the best!

Could not be happier with the value for the money, the great features of our home, or the service provided. Everyone we worked with was fantastic.

it was a great experience and learning in process of purchasing the home.

The overall experience purchasing the home was great. Anthony are super and Michelle are sales Rep were amazing. The problem I have is with the length of time it takes to have the warranty rep get our 10 day warranty. It has now been two months and all the problems have not been taken care of.

We had a couple water leak issues but the KB warranty staff and contractors were all very responsive in resolving the issues. Would recommend each new home has a 'deep cleaning' prior to new owner arrival as our home was dusty and floors not clean. Overall, i would have KB build another home for us. Sales staff and contractor were both very good!

Everything went very well from start to finish.

Work manager assigned to my building was not a great guy so they changed him to make my experience better.

Great customization and good value. Slow to fix cosmetic issues.

Experience has been better than expected, the responsiveness for repairs has been amazing! Go candy! Ioana was amazing and super responsive with any questions and concerns. Overall i would buy another Kb home

Great Experience with KB Team from Sales to Warranties Staff

No issues, very responsive to the buyer.

Everyone has been amazing and always willing to help out. I truly recommend kb

It was a stressful but amazing experience with the help of all the people that guide us along the way; sales agent, loan officer, escrow staff, construction people. They made our experience fun and memorable.

Good very very very good

KB Homes uses good materials and the quality is worth the price you pay for your home. The KB Homes team made the home buying process as smooth as possible. They were quick to reply back to text messages, emails and easy to talk to over the phone.

Had I known that KB Homes does not stand by the products in their homes I would never have bought a home. I will never give a positive referral to friends and relatives, as a matter of fact I have told everyone that they should never buy a KB home. I will be going online and making a scathing post about how horrid this company is.

He was so helpful

KB homes team did an amazing job on my home.

Our journey to homeownership was remarkably smooth and pleasant from start to finish. The quality of construction and attention to detail in our new home exceeded our expectations. The value we received for our investment is evident in every aspect of the build. The builder's team demonstrated exceptional professionalism throughout the entire process. Our sales representative was amazing, going above and beyond to assist us, even after we moved in. The staff was consistently polite, knowledgeable, and respectful in all our interactions. For potential home buyers considering this builder, you can expect excellent communication, high-quality construction, and a team that truly cares about your satisfaction. The level of support and responsiveness we experienced made what could have been a stressful process into an enjoyable one. The craftsmanship, customer service, and overall experience have been outstanding, making us confident we made the right choice with this builder. ... More

Really liked everyone that was in the process to buy our new home. Really friendly, fast to respond and attention to detail to make it a great experience.

From the very beginning we experienced a very pleasant home buying process. Laura is just awesome, she kept in touch and updated us regularly on the process and progress of our new home. Our experience with the KB design center had a couple of hiccups but they were able to work them out and everything turned out just as we had planned. Our superintendent, Skott has been very responsive and helpful in everything we have needed him to do with our new home. We have only had a couple of small issues that were on the contractor side and not related to KB, so overall I would say it has been a very pleasant home buying experience. ... More

Things are broken and I have to call manufacturer after when I just moved in. Should be responsibility of KB not the homeowner.

This was mine of my wife's first time purchasing a new build. Our team support us all the way through from start to finish and has still been in contact making sure everything went well which it has. We highly recommend KB homes if you want new build with a custom touch!