What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Good Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • David C.
  • Georgetown, TX
  • April 20, 2019

The overall buying experience was a positive one. I had never built a house before and didn't really know what to expect. KB led me through the process with no major problems.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Deanna S.
  • Surprise, AZ
  • April 19, 2019

Everything’s was great with my build. The sales person and the contractor were by far the people that made my experience great.

star-rating KB Home - Great Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose J.
  • Boerne, TX
  • April 17, 2019

Great Home

star-rating Happy Home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Ramon S.
  • Van Nuys, CA
  • April 17, 2019

Very comfortable. Temperature in Home stays in mid 70’s without much use of heating/cooling. I receive positive reactions from guests about design of the home.

star-rating We love our new home!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • North Hills, CA
  • April 16, 2019

We love our new home and feel that we got much more than what we paid for!

star-rating Very happy with my house.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Sacramento, CA
  • April 16, 2019

I think the value of the house is great. And every employee I cross path with I fell they are trustworthy.

star-rating KB Home - The process for getting approved for a loan is very stressful

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Clifton T.
  • Stockton, CA
  • April 09, 2019

The process for getting approved for a loan is very stressful and time consuming glad it's over.

star-rating KB Home - The staff are very helpful throughout from walkthrough to closing

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Edna R.
  • Las Vegas, NV
  • April 01, 2019

The staff are very helpful throughout from walkthrough to closing ...like Imman and Peter...

star-rating KB Home - Great customer service by sales agent Wess and construction manager

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Raquel B.
  • San Antonio, TX
  • March 21, 2019

Great customer service by sales agent Wess and construction manager Gary. Loved working with them. Gary is very young, yet very knowledgeable

star-rating Satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Rosalie S.
  • North Las Vegas, NV
  • March 15, 2019

Ask for paint choices

star-rating KB Home - Overall good home to live in

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Pflugerville, TX
  • March 13, 2019

Overall good home to live in

star-rating Home delivered on time!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Upland, CA
  • March 12, 2019

Very responsible people! The home really was built around the time they said it would be. They set the right expectations and delivered on it. I really don't like salespeople who over-promise and undelivered, such a waste of my time. KB Homes was just straightforward, hardworking and honest. ... More

star-rating Good experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Juan S.
  • Aurora, CO
  • March 12, 2019

Great staff, from the sales office, customer service (warranty) and design studio. Everybody very nice and helpful at all times.

star-rating Great Company

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Geninfar C.
  • San Antonio, TX
  • March 07, 2019

The home buying experience was great. The experience to first hand pick what you think was important in your new built home was awesome.

star-rating KB Home - I love my KB home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Martha A.
  • Leander, TX
  • March 05, 2019

I love my KB home

star-rating Great experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William M.
  • Porter, TX
  • February 27, 2019

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

star-rating KB Home - Great floorplan and salespeople.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Las Vegas, NV
  • February 19, 2019

Great floorplan and salespeople. Everyone was professional and friendly.

star-rating Happy to be Home!!!!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Julius O.
  • Manor, TX
  • February 13, 2019

Pick out all of the things you want at the design store, then go over your list and cut the things you can live without but keep the things that makes it yours.

star-rating Great direct hire employees.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Michael C.
  • Georgetown, TX
  • February 11, 2019

As with any construction crews, it's all about the subs. The direct hire employees can not be everywhere all the time, so the subs try to get by with stuff. The direct hire folks with KB were very responsive and addressed any issues we found with the workmanship of their subs. ... More

star-rating Great Construction Team

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Tiann W.
  • Las Vegas, NV
  • February 06, 2019

I have purchased quite a bit of KB homes within the last 8 months. Mario, the construction superintendent, has been the best I have dealt with. He is very responsive, knows his stuff, and cares about guest service. He has really gone out of his way to make me happy in my purchase. ... More

star-rating Good experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Luis A.
  • San Antonio, TX
  • January 28, 2019

My wife and I had a great experience from day 1, till the day we closed.

star-rating KB Home - Fire ants everywhere, need to treat before moving in

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Karen S.
  • Leander, TX
  • January 27, 2019

Fire ants everywhere, need to treat before moving in

star-rating KB Home - Great experience and great home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Linda N.
  • Katy, TX
  • January 24, 2019

Great experience and great home.

star-rating KB Home - overall it was a good experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Elk Grove, CA
  • January 21, 2019

overall it was a good experience.

star-rating KB Home - Good experience with KB Home Builder.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Tonya H.
  • Aubrey, TX
  • January 18, 2019

Good experience with KB Home Builder.

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