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KB Home Reviews

What Real Homeowners Say About KB Home

With an average rating of 4.5 stars, KB Home is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 11944 verified homebuyers to give you an honest look at what it's like to build a new home with KB Home. Read their unedited reviews, feedback, and complaints to help you decide if KB Home is the right builder for your new home.

KB Home

has 4.5 out of 5 stars overall

11944 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Everything went well!

  • Anonymous
  • Verified Homebuyer
  • November 29, 2024
  • Chino, CA

Everything went well so far!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Took several days to solve reported issues

  • Gustavo G.
  • Verified Homebuyer
  • November 29, 2024
  • San Antonio, TX

These are the pending and issues after the closing day: 1.Perimetral fence: one picket missing. Who supervised this? 2.Perimetral fence: two broken pickets. Who supervised this? 3.Perimetral fence: one picket half-nailed. Who supervised this? 4.Stairway: no lights 5.One electric breaker needed to be serviced (replaced). 6.Kitchen window: missing screen. The original screen was in the garage at the time of the first walk-through inspection. 7.Duct for the dryer: it needed to be shortened as it was too long. 8.Back door lock: the master key did not ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Happy to be a KB customer

  • Lynda M.
  • Verified Homebuyer
  • November 29, 2024
  • Meridian, ID

This was my first experience buying a new home, and I was residing 1,000 miles away. I was kept updated and abreast of all happenings of my build and it was very exciting. I got here and the home I imagined was even better than I had dreamed for. I love everything about my new home and would not trade my experience with KB for the world. I am definitely referring any friends to KB whenever I get the opportunity. Thank you KB ( especially Nate Thiele for ALL he did to make my move effortless at 71 years of age!) for all you did to make my “choice” become my “dream”!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excelente gracias al equipo Jean Carlo y Antonio

  • Gustavo T.
  • Verified Homebuyer
  • November 29, 2024
  • Davenport, FL

Muy Agradecido Por El Apoyo Que Nos Brindaron Jena Carlo en ventas y Antonio en el proceso del credito

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cracks on tub

  • Ralph N.
  • Verified Homebuyer
  • November 29, 2024
  • Nuevo, CA

They paint over the cracks on tub to cover up.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 4

Experience

  • Reginald W.
  • Verified Homebuyer
  • November 29, 2024
  • Riverside, CA

Having issues with stove; it do not work. I tried to use the oven for the first time on thanksgiving and the whole stove shutdown and stopped working. Whirlpool not much help and KB liaison no andwer

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 3

Too many issues with poor quality workmanship

  • Larry C.
  • Verified Homebuyer
  • November 29, 2024
  • Justin, TX

seems like anything that could go wrong with this builder did. biggest issue is the poor workmanship an distrust that things would get corrected in the right way. it was a struggle to get anything corrected or installed correctly

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Buying experience is ok.

  • Anonymous
  • Verified Homebuyer
  • November 28, 2024
  • Fresno, CA

You need to just follow up with them to be able to know the status on where you at.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Nice buying experience, nice customer service

  • Justin J.
  • Verified Homebuyer
  • November 27, 2024
  • Wesley Chapel, FL

Nice buying experience, nice customer service

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Homes touch ups

  • Cesar A.
  • Verified Homebuyer
  • November 27, 2024
  • Nuevo, CA

The doors are crack and they just trying covering and the floor has little dots of paint and the walls have touch ups as well and if it’s a brand new home everything has to be new no tounch ups

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Home!

  • Ryan S.
  • Verified Homebuyer
  • November 26, 2024
  • Flagler Beach, FL

The KB Home is Very Energy Efficient, my last power bill was on $55.00 dollars. Highly Recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price and value and good house

  • Jeyzer N.
  • Verified Homebuyer
  • November 26, 2024
  • Clermont, FL

Houses are very big very good designs interior and exterior very good materials and finishes definitely will buy again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great

  • Devin T.
  • Verified Homebuyer
  • November 25, 2024
  • Elmendorf, TX

House buying process has been great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Narvaez

  • William N.
  • Verified Homebuyer
  • November 23, 2024
  • Clermont, FL

Nice service and very informative

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Shoreline Park

  • Anonymous
  • Verified Homebuyer
  • November 22, 2024
  • BOERNE, TX

Winn & Juan V were fantastic! Easy buying process through Winn. Juan made sure the build was completed correctly and on time! Both men were extremely professional. Only issue we ran into was with funding... I would advise using an outside lender instead of KB (sorry not sorry).

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

easy fast process

  • Ian O.
  • Verified Homebuyer
  • November 22, 2024
  • Las Vegas, NV

the process of home buying was surprisingly fast and simple. compared to other places.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly professional.

  • Antonio M.
  • Verified Homebuyer
  • November 22, 2024
  • Las Vegas, NV

I’m happy with my new home. Nice place to live.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great staff provided a great experience

  • Spencer C.
  • Verified Homebuyer
  • November 22, 2024
  • Elk Grove, CA

Staff is very friendly and knowledgeable. House has lived up to all out expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Paul Z.
  • Verified Homebuyer
  • November 22, 2024
  • Round Rock, TX

Ken in construction has been fantastic in explaining things and showing things

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Cielo at Nuevo Meadows in Nuevo, CA.

  • Pedro E.
  • Verified Homebuyer
  • November 22, 2024
  • Nuevo, CA

Since day one everyone at KB Homes was friendly and helpful. I was always kept informed regarding the status of the house building progress as well as the loan process. The walk through was very informative and the builder explained everything in detail. We were also given contact information in case something needed to be fixed. Overall, it was a smooth and pleasant experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Greatest Home Buying Experience

  • Ronnie P.
  • Verified Homebuyer
  • November 22, 2024
  • Saint Cloud, FL

I was very blessed by my home buying experience. Buying a home is about taking care of the families health and wellbeing. My team of Professionals that guided me through making the home buying experience the greatest ever. Communication and service from everyone is key. If a problem arises this team is caring and professional and will fix it. KB is awesome in every way. Thank you, Ronnie

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

House is great and we have had good success with getting issues addressed.

  • Bryan W.
  • Verified Homebuyer
  • November 22, 2024
  • Round Rock, TX

Thanks to the KB Homes team for helping us get into our home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr

  • Dereje I.
  • Verified Homebuyer
  • November 22, 2024
  • Las Vegas, NV

All the team members are great and respectful, they made entire process easy and interesting, they were updating the progress throughout and responding in a timely manner. I am enjoying the house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

EXCELLENT

  • Kaira P.
  • Verified Homebuyer
  • November 22, 2024
  • Davenport, FL

Everithing was very nice, all the staff of KB Homes was very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Andrea P.
  • Verified Homebuyer
  • November 19, 2024
  • Round Rock, TX

The experience was good.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5