KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3398 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3398 Reviews - 315 Communities
5 ★(2519)
4 ★(484)
3 ★(206)
2 ★(115)
1 ★(74)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home - Jesse was very helpful and made it a great experience for me.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Jesse was very helpful and made it a great experience for me.
star-rating The whole team was so quick with responses and overall had great communication with our wants and needs.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The whole team made our first home buying experience incredible! I felt empowered and confident with the decisions I made because everyone was gracious enough to support us.
star-rating KB Home - Very happy with the final outcome and the follow through.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very happy with the final outcome and the follow through.
star-rating High quality construction
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am pleased with the quality of construction with our KB Home. The materials and workmanship are first class. The entire buying and construction process was pleasant. The community is well planned. When selecting a lot, asked about the floor plans of the homes on either side of yours. On one side of our house, our living room windows looks directly into our neighbor’s living room windows. This could have been avoided during the lot selection process. ... More
star-rating Over experience was great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Superstars: John Hale was our initial processor and did an amazing job explaining the process. Always followed up. Thank you Becky our lending officer did an amazing job! Thank you for giving us clarity Charlie our superintendent was very kind and made us feel that we were very important. ... More
star-rating KB Home - Overall great experience buying a home with KB
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall great experience buying a home with KB
star-rating Great staff and great service. Trish R. was very responsive, I told her what we were looking for and when he became available she reached out to me.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Trish our Sales rep was excellent. She was therre to answer any questions we had day, night and weekends.
star-rating KB Home - It is very great experience to purchase my home, thanks
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It is very great experience to purchase my home, thanks
star-rating KB Home - I was greatly pleased with my home buying experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I was greatly pleased with my home buying experience!
star-rating KB Home - KB made this experience very simple for us.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB made this experience very simple for us. We are in love with our home!
star-rating Professional service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very professional and courteous service, answered all our questions and responsive to any issues.
star-rating KB Home - The sales staff and builder were both attentive and knowledgeable
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The sales staff and builder were both attentive and knowledgeable
star-rating KB Home - Affordable housing and the location was great and convenient!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Affordable housing and the location was great and convenient! Close to everything!
star-rating consistent communication
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
was always updating me for every detail through out the process, all the way from the sales team, to construction manager they were always keeping me informed on updates and making sure everything was done on time.
star-rating KB Home - Very happy to be living in a KB home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very happy to be living in a KB home
star-rating KB Home - You are made to feel like you are the only homebuyer in the state.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
You are made to feel like you are the only homebuyer in the state. The salesman was amazing and stayed involved throughout the process. Also, customer service rep was so organized!!
star-rating Swift communication
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Good purchase experience when buying with KB.
star-rating KB Home - We love our house and was very good overall experience with KB.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love our house and was very good overall experience with KB.
star-rating Just the communication and follow up of everything we needed accomplished.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB was great with every step. They took the time to explain and collaborate with us to make our experience smooth and seamless. We appreciated every person who helped us with this process in buying our 1st home.
star-rating Great and helpful staff
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Staff was very helpful and professional throughout the entire process of building and buying our new home.
star-rating KB Home - Sale staff are great to work with.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Sale staff are great to work with.
star-rating KB Home - Great experience for a 1st time home buyer.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience for a 1st time home buyer.
star-rating Easy process
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The building process was so exciting! The contractor was very knowledgeable explained the whole process , even sent pictures when there was any updates on the house .
star-rating KBHome Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KBHome team is awesome, they made the move-in very easy and the service provided is amazing.
star-rating KB Home - This is my second KB Home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This is my second KB Home. I feel confident that they care about the quality of the product they provide.