KB Home Reviews

I bought my first home through KB. They made the process easy and the communication with each person was flawless.

"I had an exceptional experience with KB Home! I absolutely love my new home, and I highly recommend them to everyone. The team at KB Home is dedicated to putting you in your dream home, and they truly go above and beyond. Special recognition goes to Robert, the builder team lead, who deserves a 5-star rating (or even 3000 stars!) for his outstanding service. Even after closing, Robert continued to assist me, showing his genuine commitment to customer satisfaction. Thank you, Robert, and the entire KB Home team, for building my beautiful new home. I'm forever grateful!" Rose and Junior. ... More

I have bought many properties in the past 30 years and this was the best experience. The most important issue is KB and their agents trustworthiness They were honest and ethical and always came through and followed up. That to me is the most important priority. On top of that the workmanship, value and the aid during this buying experience was superb. I told my friends and family to always check out KB Homes first as I trust them immensely

My experience with KB homes was pleasant.

The whole kb team worked together with my realtor to help find solutions on moving forward for my home buying experience. I’m glad we went this route

nice nice nice nice nice

Closing was delayed due to a water pressure issue that should have been foreseeable. We have over $1 million in escrow for more than a week that could have been earning 5.4% interest.

The process was quick and no stress.

This was one of the best experiences in buying a house I have. Usually buying a house is stressful but this was not. Thank you

The house is very nice. But the work done at the end is a little bad.

Home buying process was easy and went smooth. With that said, KB Home Loans are not even competitive with their rates. We were given a $15k closing cost credit to assist with buying down the rate and the entire $15k had to be used to get anywhere near other loan companies with no buy down. Materials on the house were also decent but it seems as if the house was made in a rush. Attention to detail was not given on a good amount of items in the house. During the first 30 days we had an individual in the community to assist with anything that was wrong before we had to use the actual warranty process and that individual was over almost everyday to fix small things in the house. ... More

A lot of issues were overlooked due to lack of craftsmanship and quality of workers. Simple things that could have been adressed in the matter of a few moments left to be ignored.

The team was great! Hope and Viviana made sure I was satisfied! Very smooth process! Couldn’t be happier with my new home!

We have never owned a brand new house before. We went into this skeptical but excited as the experience is completely different from purchasing a pre owned house. And the fact that we were doing this mostly over the phone (we’re from another state) made it even more daunting. Everyone from the agents, design team and finance team down to the construction crew and supervisor were attentive and went above and beyond whenever there was a concern, issue or just the need to feel assured that all was going well. We would absolutely recommend KB Home to anyone looking to purchase a new build!!

Clint my construction manager is extremely professional and can always rely on him for any issues about my home

Deeply appreciated your time, effort, patience, friendship, and everything before, during, and after our house buying.

I am not at all satisfied with Landscaping and missing few things by construction people. Construction people they are not installing what we have chosen in kb designer studios properly.

Everyone I worked with one-on-one at KB Home was kind and helpful. This would include my sales agent, interior design specialist, loan processor and construction manager. But these kind people where not the ones assigned to do the actual physical building of my home. On a good note, My home seemed to have a solid foundation, sturdy frame construction, plumbing and electric that were up to par.. But after that the cosmetic work on my home left a lot to be desired. The paint/caulking, trim, carpet, tile/grout and landscaping where overall a sloppy sloppy disappointing mess that soured the joy and usual personal satisfaction associated with building and buying a retirement home. There was over spray on cabinets. There was split trim and short cut trim with half inch gaps that were filled in and smoothed over by fat fingered caulking, Caulk and paint was smeared over dirty surfaces and even onto and into the carpeting. Poorly laid carpet had fraying gaps and holes. The new carpet was soiled with mud stains to the point that all the carpeting had to be steam cleaned. I think it should have been replaced. Both painted and stained surfaces had runs the size of an 18inch ruler. Over-all I paid hard earned money, saved over my lifetime, to KB Home who built me a new house with a"janky" interior. My yard looks like a sod remnant sale. There are two or three different kinds of grasses patched together from the front to the back and from side to side. When asked what type of grass is planted in my yard, I simply say in embarrassment, "it is green grass". Like the inside of the house my lawn is also a sloppy "janky" mess. In closing, I should mention that my home loan was originated through KB Home Loans. and I was constantly finding errors and mistakes in documents that had to be corrected and reworked throughout the process. And, because of that, I lost confidence in my loan originator and the loan process. ... More

KB Home delivered on their promise on value and customer service. As a first-time homebuyer, the process was very transparent and quite simple. I strongly recommend KBH for first time homebuyers out there.

When buying a new home get ready to go from 0 to 100 mph in a moment. Be on hand to watch you house being built if possible. Write down or take good notes and ask questions a lot of questions. Our sales represent David did and awesome job keeping us informed and communicating with the builder of our concerns, working with our relator when it came to crunch time and always being available on his days off. Heather did a great job ensuring the project managers addressed our concerns. It is important that you pay great attention to the details of the construction process, take plenty of pictures before the house is closed in. Look at the crafts work and remember they or only working with the materials provided by the builder. Not every board is perfect this will be more evident when the project is near completion i.e. floors may not be solid when walked on, the walls may not be perfect and have bows, the windows when dry walled may not be true and will need to be floated in to appear square and if measuring for window blinds learn the correct way to measure them because the width at the top won't be the same as the middle or bottom, remember quality of materials. Watch for the quality of paint used the crafts are only as good as the product they are provided and the preparation of the materials. You are very lucking of have the yard fenced and grass installed. That being said, look at the quality of land if it is rocky with little dirt the build will use the minimal amount of soil 4" and install sod on top of that. The company that provides our turf recommended up 6" of soil with a fertilizer worked in before the turf was to be installed because of our soil condition. You will need to apply fertilizer within a month of moving in see the turf supplier's recommendation. Prior to closing have your house inspected by a third party it's worth the money remember these are new homes being built by the crafts and managed by project managers build multiple homes at one time things will get missed. After moving in you will identify find items needing to be addressed follow the process it works. ... More

The staff has great communication. And respond quickly to your issues. But th only bad note was the workers that were sent to repair/ fix the issues. Some had bad attitudes & some workers show no pride in there work & leave a mess.

Great job good quality love it

It was one of the worst experiences of my life and now that I have moved in there are even more issues

The overall experience with KB was seamless. Victoria in Sales was the glue that held the transaction together. They were one of the ONLY builders in the area still allowing for customizations. I am pleased with the purchase, my experience as well as the communication from the entire team throughout the process.

Dustin and Chris are great guys and were always on top of things and resolve any issues/ findings