What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 2438 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

2438 Reviews - 318 Communities

5 ★(1815)

4 ★(331)

3 ★(150)

2 ★(87)

1 ★(55)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Great House.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Javier E.
  • Windermere, FL
  • July 20, 2019

Great House. I like it so far

star-rating It’s a beautiful house!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Jacki L.
  • Lake Forest, CA
  • July 18, 2019

The purchasing process was wonderful, the sales office is great, the workmanship was a bit sloppy but they corrected upon requests. Loving our new home!

star-rating BILLS REVIEW

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • William M.
  • Gilbert, AZ
  • July 09, 2019

GREAT CUSTOMER SERVICE.

star-rating KB Home - Loved working with Martin and Kuellen.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jacklyn S.
  • San Antonio, TX
  • July 09, 2019

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

star-rating KB Home - Fantastic service

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Allen B.
  • Conroe, TX
  • July 09, 2019

Fantastic service

star-rating KB Home - The experience with the builders and sales team are excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Oscar R.
  • San Antonio, TX
  • June 19, 2019

The experience with the builders and sales team are excellent

star-rating Satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Cave Creek, AZ
  • June 18, 2019

Be sure you have enough outlets in the laundry room.

star-rating KB Home - Great customer service, the best.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Michael E.
  • Austin, TX
  • June 18, 2019

Great customer service, the best.

star-rating Overall experience with KB

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Chantel G.
  • Winter Haven, FL
  • June 18, 2019

Great experience

star-rating Five Star Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Kristina J.
  • Las Vegas, NV
  • June 12, 2019

I love KB Homes; this is my second home purchase from them and in the span of 10 years the service and workmanship has significantly changed for the better.

star-rating Overall very good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • LYDIA J.
  • Katy, TX
  • June 04, 2019

Everyone is kind and very helpful. If there are any issues, they do come and fix them (just sometimes it may take them a while to come fix it). KB Homes are very beautiful and nice. I love my new home. Thank you KB Homes.

star-rating KB Home - Great neighborhood.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Brian M.
  • Jacksonville, FL
  • June 04, 2019

Great neighborhood. No complaints

star-rating Not completely satisfied

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Donald S.
  • Gibsonton, FL
  • May 29, 2019

The sales staff, GC and other staff we worked with are nice and very helpful.

star-rating Very professional and responsive. Great customer service

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Wen H.
  • Chino, CA
  • May 24, 2019

I think that no other builder can beat KB in terms of price, value, and customer service. I do admit that the quality of materials and craftsmanship can be rough, crude, or careless depending on your luck, but KB's quick response and accountability makes up for it. And the competitive house prices also make up for it. I've been fortunate to work with some great people from the sales, to home design, to construction foreman. These people really live up to fulfilling the KB name. The only complaint I have is the high price of the options to add to the house. But overall, I'm very satisfied with the house. It's beautiful, modern, and well-insulated in terms of sound. ... More

star-rating 1st Time Home Owner

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Antonio H.
  • Hutto, TX
  • May 21, 2019

Overall, my total experience has been exceptional. From my initial time working with the sales team, until the final walk through. From visiting the design center to the closing. I could not have asked for a better experience for someone who is new to home ownership. ... More

star-rating Home Sweet Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Wendell L.
  • Pflugerville, TX
  • May 15, 2019

We the Lizama Family had the best group of sale, financial loan officer and contractor any home buyer could ask for KBHOMES thanks for the people that helped us Philip, Pamela and KC

star-rating KB Homes Autumn Winds

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Flordeliza A.
  • Las Vegas, NV
  • May 15, 2019

Your Sales Team and Construction Superintendent are excellent. They did all within their powers to accommodate the needs I had and close escrow as soon as possible. Yes, I will recommend KB Homes to my friends and family.

star-rating Very good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Fibian B.
  • Hutto, TX
  • May 15, 2019

The staff were very good and helpful to us.

star-rating KB Home - Everything was good

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Pearland, TX
  • May 15, 2019

Everything was good

star-rating Garza New Home

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Daniel G.
  • Universal City, TX
  • May 15, 2019

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

star-rating Home buying

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Martin M.
  • San Diego, CA
  • May 14, 2019

Ryan was very helpful and thorough in our home buying experience

star-rating Great Value and Easy Purchase

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Cuirong S.
  • Pflugerville, TX
  • April 29, 2019

Thank you

star-rating KB Home - craftsmanship

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anling W.
  • Corona, CA
  • April 23, 2019

craftsmanship

star-rating Great Customer Service and Support Team

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Orlando, FL
  • April 16, 2019

The customer service from the sales center, design studio and all the way to the contractor in our house buying experience were very helpful and attentive. They all have been there to help and explain anything we ask for. Cant complain about the experience and service provided. ... More

star-rating Overall very happy with everything.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Alexander Q.
  • San Tan Valley, AZ
  • April 07, 2019

Happy

Narrow Reviews by Area: