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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11809 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11809 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Timely Closing

  • Bryan C.
  • Verified HomeBuyer
  • October 10, 2024
  • Pflugerville, TX

We had to move out of our previous rental within a short period of time, and KB Homes was able to help us go through the home buying process in a timely manner which helped our move to be seamless. The construction manager, Dennis, was very helpful in working to make sure we were satisfied with our new home. We highly recommend KB Homes!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was good regardless of delays

  • Merilly R.
  • Verified HomeBuyer
  • October 10, 2024
  • Winchester, CA

I did have a few issues like the irrigation system not working from the start and needing a new valve. Also, the shower in the guest bedroom started leaking and it seemed to have been missing a part. However, all issues were resolved in a timely manner. Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good service and very attentive

  • Ashley R.
  • Verified HomeBuyer
  • October 10, 2024
  • Las Vegas, NV

Good service and very attentive

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Definate 1st time home buyers

  • Muhammad S.
  • Verified HomeBuyer
  • October 10, 2024
  • Tomball, TX

My journey went smooth , The whole team were supportive and responsive at every step, The sales agent was amazing who went above and beyond to satisfy my needs, The only thing I would say is that quality needs to beimproved a bit but still it's not that bad but can be improved, Remaining the whole journey as a first time home buyer was very positive.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Great experience

  • Kelly M.
  • Verified HomeBuyer
  • October 10, 2024
  • Katy, TX

I have everything I want in a home and KB helped me realize my dream. My contractor, Chad has continued to help me with any issues I have even after I moved in. I wouldn't change a thing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Veronica

  • Veronica L.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

Excelent attention, very good cominication and friendly enviroment

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Kb experience

  • Sulaiman H.
  • Verified HomeBuyer
  • October 09, 2024
  • Laveen, AZ

Made me pay my upgrades before house closing at design studio after I was already locked into a contract with an earnest deposit. I think kb could’ve done a better job at making that clear ahead of signing contract. Typically including on my prior kb purchase if your purchase amount is higher than your prequal you come in with the difference at closing not before closing on your home. Also, Has a lot of issues with minor things that were not addressed promptly and still waiting on certain things to be addressed in the home.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great

  • Ruben C.
  • Verified HomeBuyer
  • October 09, 2024
  • Nuevo, CA

It was a great experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good experience in buying KB home

  • Havish R.
  • Verified HomeBuyer
  • October 09, 2024
  • Aubrey, TX

Working with KB Homes was very easy and very quick in responses . The documentation was easy to fill in and close within time to our satisfaction

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

First home buyer

  • Denise G.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

Home buying experience was great! The house is great!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

maide

  • Maide V.
  • Verified HomeBuyer
  • October 09, 2024
  • Elgin, TX

muy linda experiencia con mi nuevo hogar muy buena atención de parte de todas las personas que dedicaron su tiempo para ayudarme y aportar todos sus conocimientos y hacer que mi nuevo hogar quedara a mi gusto super encantada ,personal maravillosas encargadas en KB

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone was great and helpful.

  • Anonymous
  • Verified HomeBuyer
  • October 09, 2024
  • Hughson, CA

It was a great experience. Everyone did a great job.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Shari

  • Shari C.
  • Verified HomeBuyer
  • October 09, 2024
  • Puyallup, WA

I have purchased a Lennar Home, an Adams Home, and a KB Home in my life. From customer service to quality workmanship this has been the best home buying experience by far! Thanks to the whole team for your professionalism.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jesus

  • Jesus M.
  • Verified HomeBuyer
  • October 09, 2024
  • Lancaster, CA

Great experience, exceptional customer service.great staff all around.would definitely encourage anyone looking for a new home to work with KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience

  • Alvin L.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

KB needs to improve pre contracting briefs for perspective clients concerning the loan process (impacts because of fannie mae and freddie mac requirements). Sub contractors neee to take their time and build a quality product, clean up job sites and no alcohol should be permitted on job sites. Our home had many flaws that required correction prior to closing.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Brandon

  • Christopher H.
  • Verified HomeBuyer
  • October 09, 2024
  • Texas City, TX

Brandon our construction manager was awesome very helpful and accommodating

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home purchase

  • Gregorio J.
  • Verified HomeBuyer
  • October 09, 2024
  • Elmendorf, TX

I had the best sales experience when buying my home. Jerry and Mario were the best. Very professional and attentive on every aspect. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Super easy and smooth buying process

  • Jennifer B.
  • Verified HomeBuyer
  • October 09, 2024
  • Queen Creek, AZ

The entire sales team and everyone associated with KB homes made the entire process for our family so easy and smooth. I can’t recommend them enough! Thank you so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great service

  • Eduardo F.
  • Verified HomeBuyer
  • October 09, 2024
  • Victorville, CA

Have had really good service when there are issue there fast to resolve them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic Forever Home

  • Dante R.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

From the beginning Demi was great at the design studio. Having Jeff as our contractor was amazing. He answered all our questions and allowed us to come visit and see during every step. Armando was fantastic as well. Everyone checked in and answered any questions and fixed anything and everything they saw. We can not thank you enough for helping us create our HOME!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not happy about my solar panels

  • Javier O.
  • Verified HomeBuyer
  • October 08, 2024
  • Homeland, CA

Everything was smooth sailing on buying the house processing so I like to thank Hope and Tracy. Especially my man realtor John. But what i hate about this is my solar panels haven't activated for atleast 2 months and still going on. They also file bankruptcy and i am more bummed out so I'm not sure what's gonna happen

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Overall a good experience

  • Anonymous
  • Verified HomeBuyer
  • October 07, 2024
  • Las Vegas, NV

Overall a good experience! Some bumps along the way, but it was mostly expected. People at the sales office tired hard to be helpful, but there are a few miscommunications and mistakes which took a lot of time to correct. On the other hand, KB home offers a good value for homebuyers with a lot of basic amenities included in the price, especially if you are a first time home owner.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Home buying with KB

  • Aubrey R.
  • Verified HomeBuyer
  • October 07, 2024
  • Meridian, ID

Overall the home buying process was great. Any questions that we had were quickly answered and any concerns were addressed. Our advice for new home buyers would be to not be shy about reaching out with any questions and attend/schedule all non-mandatory meetings. Choosing our designs was harder than we anticipated, we would advise that you set aside time to review your options prior to your design studio appointment.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

good

  • Jiawei X.
  • Verified HomeBuyer
  • October 06, 2024
  • Ontario, CA

KB warranty is very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mr Ikechukwu

  • Ikechukwu I.
  • Verified HomeBuyer
  • October 05, 2024
  • Georgetown, TX

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5