KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3365 Reviews - 317 Communities
5 ★(2501)
4 ★(477)
3 ★(205)
2 ★(113)
1 ★(69)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Helpful and caring
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We’re so glad we invested in purchasing our first home with KB homes as they accomplish every need in making us feel comfortable and that our home is top tier as it could be. They are friendly and understanding when it comes to little or big fixer uppers. Thank you to the ones who reach out to us to see how we’re doing every so often and the ones who’ve fixed out the problems that occur. Robert has been coming to our home to see what’s going on and has been a total help since then. I can honestly say their standards must be high as they live up to it ... More
star-rating It’s been great!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
All the people we worked with were phenomenal! Jordan was great, Lionel was awesome, and Mario is still following up with me in the house even after the closing, which is amazing!
star-rating Last move and best move!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thomas, Marcus, Brandon and Rudy were all great from start to finish. We dealt with Thomas the entire eight months we waited for our house. He always answered our questions, went over things multiple times, texted and emailed us as well. He's very knowledgeable and experienced and very trustworthy given he knew our personal situation. Marcus from finance also helped us with our financing options and got us a great rate. He also made time to go over things with us after hours taking away from his personal family time. Brandon was on top of things making sure all the options we had were correct and (Thomas). Although our house took a while, it was absolutely built just like I wanted it. Rudy did our walk thru and was very thorough and answered all our questions. Most importantly they kept both my wife and I updated and we were more comfortable with our overall experience and working with them. Thanks to all of you! ... More
star-rating KB The best.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thank you all . My new home is amazing 5 stars. The KB Team is Awesome!!!
star-rating As a band of employees great, as a builder would not work with again.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
As a band of employees great, as a builder would not work with again.
star-rating Perfect
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We were assigned a great team which made sure our building process was stress free .
star-rating Outstanding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Outstanding customer service from start to finish
star-rating Our experience has been extremely positive
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The quality of the home is excellent. The few flaws were corrected immediately when pointed out. The personnel at KB couldn't have been more helpful. They listened and acted right away. The sales office folks (Pat and Mary) were and are wonderful, to the design center where Marlena and Sonny persevered thru our indecision's, and the followup by Barry and Carlos on site could not be surpassed. ... More
star-rating KB Home - Everything great.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everything great.
star-rating Pleased
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone was very nice and professional. My experience was a good one. I'm very happy with my home.
star-rating Ok
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was a great experience to deal with professional staff and personnel. I am very grateful. If you follow instructions the process will be quick and satisfied.
star-rating Great value for a great house!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
With average costs of homes in Austin, TX area over $400K this house just outside of Austin was a tremendous value with an outstanding floor plan!
star-rating Excellent Service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Home representatives were always available to assist us and answer any questions we had. KB's responses were quick and complete.
star-rating Philip in sales is excellent.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
He will help you all the way and will make you feel at home. The rest of the staff is super professional as well.
star-rating Home owner
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Very good company, highly recommended
star-rating Price Park
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was a good experience buying a home with KB homes. We had few hiccups along the way but those were taken care after sometime.
star-rating Great experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am first time buyer and I am so happy that I went with KB. They explained everything to me in detail, even when I asked two or three times. Each person from the KB team that I worked with was efficient, helpful, kind, hard-working and I could go on! The difference I felt with KB to other builders is night and day. I felt like they truly cared that I was happy and I don't know what more you could want from a company. I couldn't imagine building with anyone else and inam glad I didn't have to. I would recommend KB to anyone who wants a wonderful experience building a home. ... More
star-rating Very Happy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The process was seamless. They kept me informed. The home was completed in the timeframe provided. Thank you we love it.
star-rating Great home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great home buying experience
star-rating KB Home - An overall great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
An overall great experience
star-rating Awesome home- Awesome team
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My home came out beautifully- excellent workmanship and attention to detail. Paint colors and carpeting were really lovely. Both the sales team (Laura L.) and site manager (Rick L) were amazing and exgtremely responsive, they went out of their way to help me throughout the entire build process, keeping me in the loop with photos and updates. Once I closed they assisted me as an out of state owner by making sure my utility providers had access to the property and that a few minor touch ups got done and there was a terrific new owner gift basket! An amazing experience overall! Have already recommended this development to several colleagues at work. Thank you so much!!!! ... More
star-rating KB Home - Great help and service from all involved!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great help and service from all involved!
star-rating Amazing work
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB created a beautiful journey for my family. I’m happy with the structure and the time frame of completion. Would recommend to anyone.
star-rating Great value
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I was completely satisfied from start to finish with my experience. They have gone out of their way to make sure things are right.
star-rating KB Home - great home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
great home