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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Scott is the Man!

  • Brandon W.
  • Verified HomeBuyer
  • January 19, 2022
  • Upland, CA

No home is perfect and one can expect flaws and defects, but with great happiness we had the pleasure of working with Scott. Scott is an amazing communicator, knowledgeable and he has mender and fix the few problem or issues my wife and I have encountered. Thank you for the wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Service after closing of home

  • Farrukh C.
  • Verified HomeBuyer
  • January 19, 2022
  • Rosenberg, TX

Sales rep, construction supervisor, and warranty rep all have outstanding attitude and are very helpful. Had some small issues after the home was closed but they handled everything timely. Good team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - No complaints on my end

  • Amtej D.
  • Verified HomeBuyer
  • January 19, 2022
  • Stockton, CA

No complaints on my end

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - great service , rapid response .

  • Jose T.
  • Verified HomeBuyer
  • January 19, 2022
  • Menifee, CA

great service , rapid response .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Chase and Freddy were both great and responsive.

  • Brandi M.
  • Verified HomeBuyer
  • January 19, 2022
  • Porter, TX

Chase and Freddy were both great and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nice

  • Anh P.
  • Verified HomeBuyer
  • January 19, 2022
  • San Antonio, TX

Nice, enthusiastic, professional, patient and relationships

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The professionalism of the staff and thier willingness to assist

  • Kelechi I.
  • Verified HomeBuyer
  • January 18, 2022
  • Houston, TX

The professionalism of the staff and thier willingness to assist me in all my inquiries

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone on the KB Team has been great to work with. Responsive and professional throughout the entire process. Thank you!

  • Misty S.
  • Verified HomeBuyer
  • January 18, 2022
  • Rohnert Park, CA

The KB team is very nice and knowledgeable, they deliver a beautiful home with great quality. From start to finish it’s been very easy to work with the KB team - from Sales to Design Studio to Superintendent to Customer Service = top notch team. Thank you so much, I get tons of compliments about my new house and so happy to have a KB home:).

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Hollister, CA

Home buying experience was quick and easy! They even offered to do touch ups after we moved in. They respond quickly whenever you have questions. Overall good experience with them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love the quality of the build

  • Richard M.
  • Verified HomeBuyer
  • January 18, 2022
  • Houston, TX

Love the quality of the build

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer Service

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Stockton, CA

Customer Service has been exceptional with from day one. As first home buyers, KB made this process easy as it sounds and straight forward.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Top notch Professionals!

  • Balwant S.
  • Verified HomeBuyer
  • January 18, 2022
  • Fresno, CA

Top notch Professionals! KB keep everything on track and was great to buy home with them. I had few issue with appliances, but they took care of those issue in timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My experience with the GC (E.

  • Henry H.
  • Verified HomeBuyer
  • January 18, 2022
  • Winter Haven, FL

My experience with the GC (E.M.) was excellent. He kept me updated at all times regarding the building process. That is peace of mind to a owner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great communication and very on top of things

  • Justin R.
  • Verified HomeBuyer
  • January 18, 2022
  • La Marque, TX

Great communication and very on top of things

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Piney Creek Bend

  • David V.
  • Verified HomeBuyer
  • January 18, 2022
  • Bastrop, TX

What a great experience, especially during this time. I want to thank everyone at KB Homes here in Piney Creek Bend. Tony, Garrett and Tim are great people, kept me Informed of the progress. Great professional service. Happy to be at my new house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Outstanding customer service

  • Jordan M.
  • Verified HomeBuyer
  • January 18, 2022
  • Citrus Heights, CA

This was not only my first home but my first new build. The sales team was great and sent me weekly updates with pictures of the progress of the home. I was pleased with amount of commutation through out. Once moved in, the superintendent made sure we had everything we needed and the customer service rep went above and beyond to make sure we were happy. Due to Covid the completion date was pushed back a little, which was understandable, but they gave us free upgrades on some appliances and free services on the home-to make up for the trouble. They did and continue to do everything they can to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - There were a few very minor ssues that had to be corrected/fixed

  • Anonymous
  • Verified HomeBuyer
  • January 18, 2022
  • Jacksonville, FL

There were a few very minor ssues that had to be corrected/fixed after closing and they were handled to my satisfaction and with white glove attention to detail. Thank you for making this process a wonderful experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

If there is a problem, they are good about fixing it.

  • Gary M.
  • Verified HomeBuyer
  • January 16, 2022
  • Fresno, CA

Nothing is ever perfect but KB is good about making sure the home owner is happy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome staff

  • Danny T.
  • Verified HomeBuyer
  • January 15, 2022
  • Menifee, CA

Superintendent Ramon and his assistant AJ are awesome any issues they are all over it these guys deserve a raise They kept me updated weekly with photos of the progress.being made. and return my phone calls very quickly. These guys are hard workers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB Home staff are excellent people.

  • Bubacarr F.
  • Verified HomeBuyer
  • January 14, 2022
  • Valrico, FL

KB Home staff are excellent people. The responds to all my questions, quick, and accurate.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB is so Great

  • Hannah S.
  • Verified HomeBuyer
  • January 13, 2022
  • Houston, TX

Everyone goes above and beyond at KB. I have nothing but great things to say about all the staff I had the pleasure of meeting. Thank you for creating a seamless home building experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was very good

  • Hector C.
  • Verified HomeBuyer
  • January 13, 2022
  • Mascotte, FL

Very response good team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Process was easy and stress free

  • Bertha L.
  • Verified HomeBuyer
  • January 13, 2022
  • Madera, CA

Process was easy and stress free

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Allan C.
  • Verified HomeBuyer
  • January 12, 2022
  • Davenport, FL

Veery nice thanks great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience with Kb home and the team

  • Anonymous
  • Verified HomeBuyer
  • January 12, 2022
  • Boerne, TX

Great experience with Kb home and the team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5