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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB Home - Good job!

  • Anonymous
  • Verified HomeBuyer
  • December 28, 2021
  • Houston, TX

Good job! J.T., Reem and Brenda !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The quality and workmanship of the home at closing

  • Stephen D.
  • Verified HomeBuyer
  • December 24, 2021
  • Madera, CA

From the sales staff to the warranty staff KB homes really cares about the homeowner's experience. The quality of my house at closing was great and move-in ready. We had a few cosmetic issues but those were resolved within 48 hours. All of the staff did a great job following up and I feel confident they will resolve any issue that comes up quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We were very happy with our experience!

  • Geoffrey M.
  • Verified HomeBuyer
  • December 23, 2021
  • Las Vegas, NV

We were very happy with our experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - As a first time homebuyer, I have a lot of questions and concern,

  • William Q.
  • Verified HomeBuyer
  • December 23, 2021
  • Rosenberg, TX

As a first time homebuyer, I have a lot of questions and concern, Michael, Tom and Julio are very patient and help me get through everything. I had a wonderful experience with KB Home. It was smooth all the way through, and I love my new house, the house is very well build, the KB Home team was very attentive, helpful and kind. They alway answer my questions and concern right away. Highly recommend KB Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great people and service

  • Inderjit G.
  • Verified HomeBuyer
  • December 22, 2021
  • Manteca, CA

Great people and service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication with Cody was excellent

  • Adrian L.
  • Verified HomeBuyer
  • December 22, 2021
  • Prosper, TX

We were able to take delivery of our home right on time their were some delays due to shortages but Cody and Nancy went above to ensure Our Customer satisfaction we are beyond happy with our home and Community

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I like that they don't hold back lots and make potential homebuyers

  • Alicia M.
  • Verified HomeBuyer
  • December 22, 2021
  • Seffner, FL

I like that they don't hold back lots and make potential homebuyers bid. Also, pleasant customer service experience from all parties (sales, design, construction, mortgage, warranty)

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We recently moved into our new home, and we couldn’t be happier.

  • Getty N.
  • Verified HomeBuyer
  • December 22, 2021
  • Lathrop, CA

We recently moved into our new home, and we couldn’t be happier. This is our first home and we are beyond happy with our overall experience with KBH. KBH team, were all so helpful and friendly in every step of the way. We would get weekly update calls and answer any questions we had which made the entire experience so smooth for us. We feel so blessed to have such kind, friendly, and caring people to work with. My family and I couldn't be happier in our beautiful new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

If not for COVID....

  • Joseph W.
  • Verified HomeBuyer
  • December 21, 2021
  • Menifee, CA

Due to delays caused by COVID, it took longer than expected to get into our new home. Other than that the KB team was outstanding! They made the process simple and easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Work with builders and managers together, ask questions, builders

  • Aliaksandr K.
  • Verified HomeBuyer
  • December 21, 2021
  • Bradenton, FL

Work with builders and managers together, ask questions, builders try to 100% satisfy the wishes of the client so that you are happy in your new home. Think carefully about design studio decisions to make your home as comfortable as possible.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best

  • Tomas B.
  • Verified HomeBuyer
  • December 21, 2021
  • Sanford, FL

excellent experience !! The best!!!! recommended!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The best experience ever

  • Juan P.
  • Verified HomeBuyer
  • December 21, 2021
  • Clermont, FL

The best experience ever

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everyone

  • Olivia O.
  • Verified HomeBuyer
  • December 21, 2021
  • Tomball, TX

Everyone was great super sweet and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We thought the home options experience was the most fun and interactive time we had during our build!

  • John F.
  • Verified HomeBuyer
  • December 21, 2021
  • Saint Augustine, FL

KB Homes knows what customer care means and acts upon that meaning from day one with sales, thorough the entire build process until the final closing day and even stays committed to their clients months and years after closing. Applying this approach to their already awesome line up of homes available to build and amazing options to add to them makes this an out of this world home buying experience. You will walk from the KB options studio into your actual new home feeling empowered and educated but most importantly feeling 100% IMPORTANT!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Location and patio

  • Abel G.
  • Verified HomeBuyer
  • December 21, 2021
  • Rocklin, CA

Great house and great communication during and after the completion of the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great new home!

  • Luis H.
  • Verified HomeBuyer
  • December 21, 2021
  • Houston, TX

Great new home! Service is top of the line

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

From the beginning the buying price was easy.

  • Earnest M.
  • Verified HomeBuyer
  • December 21, 2021
  • Menifee, CA

KB homes takes excellent care of their buyers. From the time building of our home started until we moved in we were taking care of professionally. We love our new home and would recommend KB to other potential buyers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

communication throughout process

  • Tarea S.
  • Verified HomeBuyer
  • December 20, 2021
  • San Antonio, TX

Wonderful Experience and Great Builders! Enjoyed the experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very pleased with purchase

  • Krystal G.
  • Verified HomeBuyer
  • December 17, 2021
  • Bulverde, TX

The home buying experience was wonderful. Nice interactions with everyone involved, great value for the price paid, I liked the options offered. I like the warranty provided and the follow through from the builder to make sure I was happy with my purchase. The HOA is easy to deal with, the neighborhood is well maintained. Overall, I am pleased.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the experience

  • Margaret G.
  • Verified HomeBuyer
  • December 15, 2021
  • Bulverde, TX

Love the responsiveness especially with Rick, wes they are the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The communication with all the reps at KB Home was outstanding

  • Anonymous
  • Verified HomeBuyer
  • December 15, 2021
  • Mascotte, FL

From start to finish it was a great experience , all departments were constantly updating on the progress. All my questions were answer quickly. Very happy with the home, very well designed and built. Highly recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The options

  • Isreal L.
  • Verified HomeBuyer
  • December 15, 2021
  • Jarrell, TX

Very helpful on all aspects of buying home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Supervisor/Foreman of the construction are always available if

  • Alfredo T.
  • Verified HomeBuyer
  • December 14, 2021
  • Menifee, CA

Supervisor/Foreman of the construction are always available if you need them, they provide you update on your property from ground zero to they finish the house. Provide a complete orientation to your house. Can count on them even after the the house is done. after

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - So happy with our home!

  • Jesse L.
  • Verified HomeBuyer
  • December 14, 2021
  • Georgetown, TX

So happy with our home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The whole team

  • Joseph O.
  • Verified HomeBuyer
  • December 14, 2021
  • Bastrop, TX

The whole team at Piney Creek bend are way too get along with and always knew the information if we had questions, or they got the answers quickly. You can tell they enjoy their jobs and were always happy to help or answer any questions. Being our first home, I didn't know what to expect, but the horror stories I've heard from other builders seem outlandish given just how good this team has been. I have nothing but good things to say about KB and the team, I've even actively encouraged people to seek out KB neighborhoods for their homes, because I've had such a great experience! Thank you ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5