KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3403 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3403 Reviews - 315 Communities
5 ★(2523)
4 ★(484)
3 ★(207)
2 ★(115)
1 ★(74)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home - Sales agent made the home buying experience so much easier.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Sales agent made the home buying experience so much easier.
star-rating KB Home - Thanks
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Thanks
star-rating Perfect
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Read before signing
KB Home responded:
Hi, James, if you have any questions about your home, please feel free to let us know at CustomerRelations@kbhome.com. Best wishes. -- Lynn
star-rating KB Home - It was a great experience!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
It was a great experience! I love my new KB Home!
star-rating Excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The home was built to my satisfaction. The quality is high. The builder and team was very responsive to any of my questions and concerns and provided quick actions to meet my satisfaction.
star-rating The best home buying experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The team from start to finish was helpful in offering information and explanations as needed. Weather was the only time frame changer... and even then, from contract to close, there was only a few week delay... again due to weather. The team still continues to follow up with us, even 6 weeks after we moved in. ... More
star-rating KB Home - We love KB
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We love KB
star-rating First rate treatment from start to finish
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
After hearing many horror stories about new builds, we were apprehensive about going through the experience. KB Home squashed all that. From our first visit to the Sales Center to the closing date we were treated with respect and honesty on all aspects of the build. What we like best is their continued follow up after we've moved in to ensure everything is as it should. ... More
star-rating KB Home - Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great
star-rating Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great company to do business with.
star-rating First Time Buyer
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
My experience as a first time buyer was excelent, I got a lot of help from Jose on anyquestion I had and all the teams that help me from my loan application to closing escrow.
star-rating Love the new home personalizes built.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I wish I had time for my home, to see it daily how it’s build brick by brick, people want to live in their home everyday yet had not much time to see when it’s being built.
star-rating KB Home - I am satisfied with the purchase of my KB Home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I am satisfied with the purchase of my KB Home
star-rating Amazing reaction time to all questions and inquiries.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
From start to finish my home buying/building experience has been amazing. Not my first build and everyone involved was incredible to work with. Even with the rain that would not stop, I was kept informed of where we were,week after week. The salesman, construction supervisor,the best ever. my designer, and loan officer truly knew everything needed to get through this process. Thank you all for my new home! ... More
star-rating Homeowner
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Take your time to pick your options so that when you have your design center appointment you have a good idea of what you want. It will save you time and money.
star-rating Satisfied!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great home buying experience. Helpful staff and very knowledgeable. Very pleased with purchase.
star-rating Happy HomeOwners
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
I must say that we were completely happy with our new KB home and how professional the KB team has been. Tonya was exceptional throughout the entire process. We're new KB owners because of her and we appreciate her help and reassurance. You rock Tonya! I highly recommend KB homes to any potential home buyers. ... More
star-rating KB Desert Mesa
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Home was originally chosen for their prices & community locations. Upon working with KB I experienced answers to any question, constant updates, planned & friendly appointments and professionalism from its representatives. Process was smooth and I’ll be looking forward to working with KB on a future secondary home! ... More
star-rating KB Home - Great experience with 2 new construction homes.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Great experience with 2 new construction homes.
star-rating KB Home - KB Homes was great to work with.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
KB Homes was great to work with.
star-rating Rough start Great finish
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support
star-rating KB Home - Excellent!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Excellent!
star-rating KB Home - So far so good
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
So far so good
star-rating great experiance
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Everyone I had contact with were very helpful.
star-rating Anderson
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The house that we bought was a spec home from KB Homes. We were able to choose some of the options for the house that we wanted. Over all we like the way our house came out.