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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

KB HOME, The Concierge to my dream come true home

  • Cassandra D.
  • Verified HomeBuyer
  • November 11, 2021
  • Mascotte, FL

Exciting journey, staff sent texts with updates. They originally set the pace of expectation, but delivered ahead of schedule. Walk through on how everything works, and if there was anything that I wasn't pleased with, they fixed accurately.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - KB home is a nice builder

  • Kalidash A.
  • Verified HomeBuyer
  • November 11, 2021
  • Fort Worth, TX

KB home is a nice builder

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick Follow up, No Advocacy for Short Sales.

  • William Q.
  • Verified HomeBuyer
  • November 11, 2021
  • Parker, CO

We bought as a short sale and were left guessing/being surprised throughout the build from the hole in the ground onward (7 months). While the sales team did try to, the design center was never able to support us viewing the materials in person or review selections made by the original buyers. This did not allow us to advocate for anything along the way and kept us on edge the whole build as we were not allowed to make changes to the original design.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best choice

  • Vivian G.
  • Verified HomeBuyer
  • November 10, 2021
  • Tomball, TX

I had a great experience with the building team during the construction process. We have had a meeting every week to follow every detail

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - We are happy overall with our home purchase.

  • Jorge A.
  • Verified HomeBuyer
  • November 09, 2021
  • Riverside, CA

We are happy overall with our home purchase. The staff Trina and Steve are wonderful help for all you’re needs with the buying experience before and after

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good value for the price paid to a new home, the sales and customer

  • Mark L.
  • Verified HomeBuyer
  • November 09, 2021
  • Oakley, CA

Good value for the price paid to a new home, the sales and customer service team are very friendly and helpful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb Home is the best campany in the world

  • Jacques M.
  • Verified HomeBuyer
  • November 09, 2021
  • Manor, TX

Kb Home is the best campany in the world

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We enjoyed working with Wes Pelham. He was helpful and attentive to our questions. We never felt like we were asking a dumb question.

  • Bradley B.
  • Verified HomeBuyer
  • November 09, 2021
  • Las Vegas, NV

We love our KB Home. As soon as we stepped into the model we knew this was “it”. We had been looking for some specific features and the home has them. The studio process was so fun! We enjoyed choosing the finishes that would truly make this house our home. It’s a neat experience to watch your home built from the ground up. Our Superintendent, Wes, was fun and extremely helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - This experience was great, it had ups and downs like most things

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2021
  • Riverside, CA

This experience was great, it had ups and downs like most things do, but it was mainly because of covid. Covid had slowed things down and had a lot of things on back order, just like most places. But this builder still pushed through and completed my home. Working with this builder was great! The staff, Jeff, and everyone involved with getting my home made it amazing as well.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsiveness to everything. I always had an answer to any question within a few minutes. I was contacted on a regular basis to keep me up to date. It took the worry away!

  • Nancy M.
  • Verified HomeBuyer
  • November 09, 2021
  • Youngsville, NC

Working with the people, all the way from first contact to last, was a good experience. We have had houses built before but have never been as well pleased. KB has met out every need, question, and concern with care and efficiency. I felt I was always in the middle of decisions and information. All in all, it was a very wonderful experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience!

  • Michael J.
  • Verified HomeBuyer
  • November 09, 2021
  • Bastrop, TX

We looked at a lot of different builders and if you're looking to build a home, KB Home should be your first, last, and only stop.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very happy with our home.

  • John L.
  • Verified HomeBuyer
  • November 09, 2021
  • Kyle, TX

Very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Darin was a fantastic project manager.

  • Anonymous
  • Verified HomeBuyer
  • November 09, 2021
  • Boerne, TX

Darin was a fantastic project manager.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the Floor Plans

  • Manjit S.
  • Verified HomeBuyer
  • November 07, 2021
  • Fresno, CA

The overall experience was good. I wish the processing time could have been fast but keeping in mind the material shortage and city issues it was Ok.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Everything was perfect and workers are professionals

  • Fidel E.
  • Verified HomeBuyer
  • November 05, 2021
  • Davenport, FL

Everything was perfect and workers are professionals

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Very good experience and service

  • Parminder S.
  • Verified HomeBuyer
  • November 05, 2021
  • Manteca, CA

Very good experience and service

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The help provided by the team, they helped from day 1 to even

  • Luis L.
  • Verified HomeBuyer
  • November 05, 2021
  • Moreno Valley, CA

The help provided by the team, they helped from day 1 to even after we started living in the house. The team cares for the buyers and always felt we were in the same team

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good at communicating

  • Larry V.
  • Verified HomeBuyer
  • November 05, 2021
  • SAN ANTONIO, TX

Everybody at KB is there to help you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication all the way!

  • Erick C.
  • Verified HomeBuyer
  • November 04, 2021
  • Manteca, CA

KB staff "held our hands" all the way through the process and kept us updated on all steps/progress along the way.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great service quality Fast service Good product

  • Aked P.
  • Verified HomeBuyer
  • November 04, 2021
  • Wildomar, CA

Great service quality Fast service Good product

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best home for new buyers .

  • Naga K.
  • Verified HomeBuyer
  • November 04, 2021
  • San Antonio, TX

Everyone at the garrison were really helpful and. They have guided really well throughout my journey . They are a great team and definitely recommended .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb homes was a great experience for us they walked us through

  • James M.
  • Verified HomeBuyer
  • November 04, 2021
  • Converse, TX

Kb homes was a great experience for us they walked us through the entire process their responds to my questions was in a timely matter they were GREAT

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The sales office with Landress, Project Management with Phillip, and design studio with Glenenetta

  • Allen F.
  • Verified HomeBuyer
  • November 04, 2021
  • Katy, TX

The project manager and sales office always kept me updated with the progress of building the home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a great process.

  • Anonymous
  • Verified HomeBuyer
  • November 04, 2021
  • Las Vegas, NV

It was a great process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience working with kb homes

  • Rodrigo G.
  • Verified HomeBuyer
  • November 04, 2021
  • Las Vegas, NV

Great experience working with kb homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5