KB Home Reviews

This has been a great home purchase. We’re very happy with our new home. Our homebuilder Dennis did a great job building our home!

From Alan showing us the home and helping through the application process, to Santiago and Dia being available to answer all our questions, our first home buying experience was a pleasant one! Would recommend

KB Homebuying experience was good!

Very pleased with our home. Quality of materials used is outstanding. Everything is in working order and we believe we got what we paid for. Our sales team was pleasant and professional. Thank you!

Now that we have moved into the home there were some discrepancies that needed attention. KB Homes construction manager and customer service responded immediately. We feel blessed to have such caring people on our side to make our home complete.

I enjoyed working with the finance Raul Cunes. He was the best part of the buying experience. We had a good time with the design center. They really were helpful in getting all of what we wanted. We also liked Melena our sales agent. We had some miss communication but in the end she came through.

Over all one of the better production builders, Very good financial team. Warranty work from the subcontractors and follow up is a little slow.

Tony and Neal went out of their way to assist us on several occasions. KB is lucky to have them in bossed.

Quality is very bad. What they sell is very different to what they deliver. The only important thing for them was closing the sale no matter what. Quality the worst of all the builder I have purchased from including Lennar, GL Homes., Horton.

For the most part KB does a great job billing homes. I think there product could be better with few improvements like at least put a prime coat of paint on garage. Thank You KB for great experience of owning a new home..

Nobody really knows what’s going on most of the time. They claim to be very good with communication, but the communication is solely through spam and automatic emails. We had countless issues along the way that were pushed off and were told “it’ll be fine don’t worry” to include our house being done 3 months early and them trying to force us to move in or lose the house. All of the issues we had could have been avoided with communication on their end between themselves and their higher ups. They know we aren’t happy and have tried to give us things to make sure we don’t give bad reviews or bad survey answers, but I would caution any person who is going to work with KB. I would not/will not ever build with or buy a KB home again. (Not even a preowned KB home) ... More

I’m very happy with my house. It was a slow process but worked out well in the end. Happy to be in my house and I’m enjoying it very much!

Excellent service awesome customer service and great people

Would never buy from KB again. Poor quality and workmanship. Their subs drink on the job. They cant seem to get it right the first, second, or third time. Service after wards has not been any better. Had an oven door damaged at installation. It’s been 3-4 months and it’s still damaged. Floor already started buckling. They started the repair and have not come to finish.

It has been a great experience

KB homes employees made the experience very pleasurable. Answered all my question, so happy with the quality of work and their professionalism. I built a home before and it was never this easy. Great job KB homes ( Imperial Forest).

Best response by construction superintendent.

First time buying new home and I would not buy from KB Home if knew quality of house is this low. Mediocre built at best.

Kb experience was good however their financing was not

Do not fill out any surveys until at least 30 days after closing. I emphasize do not fill out that survey at closing. Project managers need accommodate buyers working schedules and meet after 5pm and possibly weekends just like sales. Buyers shouldn't need to loose pay to schedule fixes to poor workmanship and sub standard materials

Everyone made this an easy and fun experience super happy with my new home!

Everyone on the team was wonderful. They were able to help me whenever I had a question or request both before sale and after move in. Very caring team. I would use them again!

love my kb home is a such a great experience saw your design house get build

Overall experience was excellent. Our site rep (Mario) was very attentive to our questions and/or concerns. He was consistent in providing updates throughout the process and was very responsive to a few issues/questions that were identified after we moved in... They were immediately addressed. Great home.

Quality control is a problem