KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3390 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3390 Reviews - 317 Communities
5 ★(2514)
4 ★(482)
3 ★(206)
2 ★(115)
1 ★(73)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating KB Home - Love my new home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Love my new home! Was able to make it my own with all the options.
star-rating Very responsive.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Sales representative was very helpful.
star-rating very easy
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Whole process from start to finish was way easier then we had ever thought
star-rating KB Home - Good help and they worked fast
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Good help and they worked fast
star-rating Love it
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
We love or house
star-rating KB Home - It was good experience and understand more and more about the
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
It was good experience and understand more and more about the process
star-rating Great service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
I appreciate everyone's efforts in getting our house move-in ready before the stay-at-home orders became mandated.
star-rating Great floorplans, service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Many floorplans to choose from, tons of variety in the design center for personalization. All representatives are friendly and helpful.
star-rating Great Customer Service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
When a company’s employees strive to give their beat to customers. As a customer that is the best thing.
star-rating Happy about my new KB Home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Responsive team helped me with my dream.
star-rating Love It
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Had a great experience with KB home. Everyone was very helpful and walked me through the entire process. This made everything easy and smooth for me. Loving my new home.
star-rating Hassle free Home building and buying
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Excellent customer service and smooth process.
star-rating Thank you DAndre
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
After I moved in there has been a few issues that has to yet be resolved but are on hold due to COVID 19. DeAndre has been great taking care os everything. Tom did a good job as well.
star-rating Monte Bella
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The community is wonderful with a mix of every home models. We choose plan 4 and love it. The workmanship on the home is average the material is average as well , but the upgrades are what make the home unique and beautiful. To be able an visit the home while construction is occurring and acknowledging adjustments is a good quality they offer. The Monte Bella , KB Home team is great to work with and heard our request of what my family was looking for in a home. They fulfilled our dream beyond our expectations. Thank you Monte Bella KB Home team for all the time in getting to know us and we did you. ... More
star-rating Above and Beyond
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
What stands out most to me is their willingness to correct issues I was unsatisfied with.
star-rating KB Home - excellent
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
excellent
star-rating Great home, wonderful customer service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The process took 6 months, which is about what was expected from the original estimate. The house turned out beautifully, and my family and I are thrilled with the result. In addition to the quality of the final product, all of the KB staff have been and continue to be wonderful in terms of consistent communication and following up on requests/inquiries. I would recommend this branch of KB to anyone looking for a new home. ... More
star-rating KB Home - Our home building and buying process was very smooth.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Our home building and buying process was very smooth. Everyone was very professional and personable. All of our questions were answered before and after our process. Most importantly everything was done within the timeframe given.
star-rating Would do it again!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall it was a positive home buying experience with the exception of the lender which was a hit mess. To deal with a hot mess lender, I would give a larger incentive than a few thousand dollars, not worth it. Bring own lender and you will have the best experience with the friendliest and responsive staff. Some of the actual laborers lack enough care to their job and did some sloppy work but the people above them made them fix it. ... More
star-rating wonderful experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
very professional, on top of responses
star-rating Very happy with my KB Home!
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
It has been a while since I have purchase a new home. I was first very happy of how fast the home was build. I am amaze of all the features the home has like the timed lights to conserved energy and the feature where it allows fresh air to enter in the house without opening windows. I am also very happy that the home has sprinklers in the home in case of a fire. ... More
star-rating Great Builder, Trustworthy, and Great Service
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Buying from KB Homes has been a great experience. The sales and service staff are both excellent and easy to work with. They are very responsive and quick to get any issues resolved.
star-rating KB Home - Overall everyone is doing a great job to make this a great and
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Overall everyone is doing a great job to make this a great and easy way to purchase a home with kB .
star-rating KB Home - Nice purchase, wonderful communication with everyone from KB
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Nice purchase, wonderful communication with everyone from KB
star-rating Extremely Reliable
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
They are here to help whenever you need them. Comfortable business.