Skip main navigation

KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11659 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11659 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Great experience with KB

  • Elyse D.
  • Verified HomeBuyer
  • May 29, 2024
  • Cypress, TX

KB provided a great experience. We were kept up to date with all processes from the build team, design team, and sales team. Everyone was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Mohamad B.
  • Verified HomeBuyer
  • May 29, 2024
  • Chino, CA

Very good sale person and nice walk through

KB Home responded:
Thanks for taking the time to share your positive KB Home experience with us, Mohamad!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience from beginning to end.

  • Fatima G.
  • Verified HomeBuyer
  • May 29, 2024
  • Jarrell, TX

The people involved in the process were all super helpful and supportive. I was nervous as a first time homebuyer but every step made me feel assured with my decision. I’m really pleased with my home inside and out.

KB Home responded:
Congratulations on your first home, Fatima! We're glad to hear that you're so happy with your new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing Experience

  • Michelle O.
  • Verified HomeBuyer
  • May 29, 2024
  • Elgin, TX

Garret & Dusty were amazing throughout the whole process, they made sure we were 100% satisfied.

KB Home responded:
Thanks for sharing these kind words with Garret, Dusty, and the rest of our team, Michelle!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Paying attention to detail

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2024
  • San Marcos, CA

The purchasing process was easy and without any issues. The problem was seeing the poor quality of workmanship and materials used. There is definitely room for improvement when it comes to responding to issues that you run into once you move in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Ease if home buying experience

  • Gisella G.
  • Verified HomeBuyer
  • May 28, 2024
  • Tomball, TX

I was amazed at the swiftness of everyone at KB on their responses with issues I had.This actually made my home buying experience very seamless. Kudos to Jackie, Michael and Scott for their time and dedication.

KB Home responded:
We're thrilled to hear that the entire team here at KB Home was able to provide such a positive experience for you, Gisella!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Perfect for what I need

  • Roberto E.
  • Verified HomeBuyer
  • May 26, 2024
  • Austin, TX

The size of the property, the location, the builder, the design, and the options upgrades of this inventory home matched with my preferences. Plus the builder and the home loan discounts made my home buying a wonderful experience. Thank you KB Home!

KB Home responded:
We appreciate you taking the time to share these kind words with the entire team here at KB Home, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Amer J.
  • Verified HomeBuyer
  • May 26, 2024
  • Chino, CA

Educated us about details of products. Nancy was beyond professional and knowledgeable . Very pleasent experience

KB Home responded:
We're thrilled to hear that Nancy and the rest of the team here at KB Home was able to provide such a pleasant experience for you, Amer!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Wonderful Buying Experience

  • Anthony F.
  • Verified HomeBuyer
  • May 24, 2024
  • Antioch, CA

The KB home team here has made the home purchasing experience much more enjoyable. We would choose to do it all over again with KB homes if given the opportunity.

KB Home responded:
Thanks so much for taking the time to share your wonderful buying experience with the team here at KB Home, Anthony!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jody was very attentive and great to work with

  • Robert G.
  • Verified HomeBuyer
  • May 24, 2024
  • Saint Augustine, FL

Our reps at KB were all great to work with. They communicated regularly and were all very responsive.

KB Home responded:
We're glad to hear that Jody and the rest of our team were great to work with, Robert!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Good Experience

  • Matthew J.
  • Verified HomeBuyer
  • May 24, 2024
  • Casa Grande, AZ

The experience from day 1 has been outstanding and exceeded expectations. Now we just need help in getting a broken kitchen cabinet repaired. The screw in the foor hinge fell out. Can we get some help. We have been waiting well over a week. Candy is aware. Matthew

KB Home responded:
Thanks so much for sharing your outstanding KB Home experience with our team, Matthew!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

First time home buyer. Fully satisfied.

  • Gaurav S.
  • Verified HomeBuyer
  • May 24, 2024
  • New Hill, NC

KB home did an exceptional job on our new home. The craftsmanship, communication, and adherence to budget and timeline were outstanding. Their team was professional and responsive, making the entire process smooth and stress-free. Highly recommend!

KB Home responded:
Congratulations on your first home, Gaurav! We're glad to hear that you're happy with your KB Home experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality its 10

  • Marco R.
  • Verified HomeBuyer
  • May 24, 2024
  • San Antonio, TX

Any little detailed got took care of pretty fast, fast reply’s, awesome experience

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with us, Marco!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lovely experience for first time homeowner.

  • Mark S.
  • Verified HomeBuyer
  • May 24, 2024
  • Lillington, NC

It was an amazing experience from start to finish.

KB Home responded:
We're thrilled to hear that our team was able to provide an amazing experience for you as a first time homebuyer, Mark!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Affordable homes and reasonable.

  • Jun H.
  • Verified HomeBuyer
  • May 23, 2024
  • Las Vegas, NV

After shopping around all the builder KB Home is very reasonable price and affordable. And is good choice for dream home.

KB Home responded:
Congratulations on your dream home, Jun! Thanks so much for sharing your KB Home experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my new home!

  • Pamela G.
  • Verified HomeBuyer
  • May 23, 2024
  • Willow Spring, NC

This is my first experience with KB, but my 10th home. This was by far the most customer focused and detail oriented experience I've had. The studio visit was delightful and everyone wanted to make sure that my home was just as I needed. The construction Manager was fantastic and continues to check in from time to time. My home is solid and well built - I couldn't be more happier!

KB Home responded:
We're thrilled to hear that you're loving your new home, Pamela! Thanks for sharing your KB Home experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience

  • Liliang L.
  • Verified HomeBuyer
  • May 22, 2024
  • Magnolia, TX

Great experience, good service and nice builder

KB Home responded:
We're glad to hear that you had a great experience working with the team here at KB Home, Liliang!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Never again!

  • Wisner D.
  • Verified HomeBuyer
  • May 22, 2024
  • Oceanside, CA

My home buying experience with KB was terrible—the worst experience I've had. I felt mistreated so many times. They took almost two years to build my house. Communication was non-existent, and when I reached out to talk to them, they acted like I was bothering them. I was unfairly treated regarding the interest rate, closing costs, and even the location of my home. If I had the funds, I would have considered legal action against KB Home. I wouldn't wish what I went through with KB Home on my worst enemy.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

10

  • Dushime S.
  • Verified HomeBuyer
  • May 22, 2024
  • Manor, TX

Very happy and satisfying with the treatment thank s

KB Home responded:
Thanks so much for taking the time to share your positive KB Home experience with our team, Dushime!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home sweet Home

  • Roberto G.
  • Verified HomeBuyer
  • May 22, 2024
  • Manor, TX

Just like to thank everybody who was part of our families journey and purchasing this home it was a great experience first time ever and we’re so happy to have made it this far. All I can say is be patient. Let them do the work and God bless everybody with happiness enjoy for the future and getting a new home, thank you so much from The G Family

KB Home responded:
We're so glad to hear that you and your family are happy with your KB Home experience, Roberto!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our most recent KB experience

  • Anonymous
  • Verified HomeBuyer
  • May 22, 2024
  • Oceanside, CA

We found KB Cadence when it was a dirt lot. We were urged to put down our earnest deposit and sell our current home to secure a spot for the new home that would be complete in 6 months. Great! However, the 6 months turned into 1 year and 6 months. In that time I had to move three times because no one could provide an accurate completion date. So much so that we stopped getting an idea of when the house would be done altogether. Agonizing and displacing. It would have been nice to have clear, consistent and (at the very least) transparent communication/expectation setting with accurate lead ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 3

Excellent team!

  • Devin C.
  • Verified HomeBuyer
  • May 22, 2024
  • Menifee, CA

Very easy streamlined experience with this team!

KB Home responded:
Thank you so much for taking the time to share your excellent KB Home experience with our team, Devin!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pretty good.

  • Brian V.
  • Verified HomeBuyer
  • May 22, 2024
  • Raleigh, NC

Good experience buying the house.

KB Home responded:
We're thrilled to hear that our team was able to provide such a good experience for you, Brian!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent quality.

  • David D.
  • Verified HomeBuyer
  • May 21, 2024
  • Texas City, TX

The materials, fit and finish are great. I looked at quite a few homes before deciding on this purchase and the value made it a solid decision. Everyone I've met from KBH have been friendly, and helpful.

KB Home responded:
We're so thrilled to hear that you're happy with the quality of your new KB Home, David!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Grateful for our new home

  • Lynn S.
  • Verified HomeBuyer
  • May 19, 2024
  • Spring Valley, CA

Great Experience - especially Jason the construction manager.

KB Home responded:
Thanks for taking the time to share these kind words with Jason and the rest of our team, Lynn!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5