KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.
4.6 out of 5 stars
in all areas
3365 Reviews - 317 Communities
5 ★(2501)
4 ★(477)
3 ★(205)
2 ★(113)
1 ★(69)
Quality 4.5
Trustworthiness 4.6
Value 4.6
Responsiveness 4.6
star-rating Outstanding
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Outstanding staff and services. They made sure I wasn’t alone and kept me informed from beginning till the end
star-rating Great and easy experience!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
We have had the best experience with purchasing the home for the first time. Though it took a little while getting use to being patient and letting everyone take care of us, Greg and everyone involved with the process definitely made the experience less stressful and easy. ... More
star-rating KB Homes
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great job by KB Homes. We’ve built several homes in the past, and this was by far the easiest transaction ever
star-rating KB Home - We are loving our new home.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
We are loving our new home. With any new build there are minor issues however everyone has been helpful and responsive when getting things fixed promptly
star-rating KB Homes Homestead HIlls Villas Living
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Overall we are pleased with our purchase. We have found the staff at KB to be very good to work with. On the sales, construction and warranty side we have found them all to be responsive to the issues that have come up and to work towards a positive outcome. This is going to be a very nice community once it is complete. ... More
star-rating Excellent homes, great design and Quality products.
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Workmanship is extra ordinary and I return to KB again. This is my second KB home and the Quality of work attracted me. When the community is large of course there should be some expectation of mistakes and minor faults. That does not matter when services is on the door the next day to take care of them. Above all the best investment I did. ... More
star-rating Excellent Support
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
The project manager (Cesar) did an excellent job in addressing our issues. He was always available, good communicator, very adaptive with the schedule, and most importantly, he ensures that the work is done correctly and that we are satisfied. Overall, I'm glad that we bought a KB Home. I truly value the excellent support. ... More
star-rating KB Home - Happy with my home!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Happy with my home!
star-rating KB Home - Team members are friendly and always updated me regarding the
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Team members are friendly and always updated me regarding the progress of the property. They Handed the property on time .
star-rating KB Home - Great experience
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great experience
star-rating Great home and great location
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Home layout is great and just the right size. Neighborhood is small and quiet. Rob was a fantastic salesman to work with. Extremely helpful in finding funding and working through issues. Logan and Tyler have been great supers to respond to questions and issues. ... More
star-rating Love of a starter home
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The building superintendent Dan has been amazing and salesperson kimara! Its because of there calls, honest, knowledge, insight that we went through with buying this home and loving it. I could write a book about the things they helped me with.
star-rating Love my home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
My KB home is so gorgeous! I’m completely satisfied with my purchase and the excellent service I received from everyone at KB
star-rating Satisfied with the service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
Overall satisfied. There are a couple things that need attention. Working on it as we speak . Hopefully by the end of this week all will be taken care of. Everyone is very cooperative . Easy access to representatives. Kudos to Karen for always answering my calls and resolving concerns . ... More
star-rating Great value....
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
exceptional superintendent....
star-rating Home sweet home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 4
I was really pleased with the entire process. I wish they could have been a little more flexible in a few things, but overall a great experience.
star-rating KB Home - Take lots of pictures of the inside and outside.
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
Take lots of pictures of the inside and outside. This is the most amazing experience I’ve had, during this 6 month build. It’s worth the wait to have a brand new home!
star-rating Enjoyable experience!
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
This is my first home and it was a great experience working with KB homes.
star-rating KB Home - Some contract problems
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Some contract problems
KB Home responded:
Hi Mark, thanks for the feedback. If we can help with anything, let us know at CustomerRelations@kbhome.com. –James
star-rating KB Home - I think all homes are little over priced in Vegas no matter
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I think all homes are little over priced in Vegas no matter who’s the builder
star-rating Great sales and service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
I thoroughly enjoyed the sales and the service at KB Homes. Responsive, friendly, and trustworthy is how I would summarize the process of buying a KB Home.
star-rating Great quality and personal service
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Love Vanessa and Sean -- extra help even when they were off that day and evening
star-rating Great home
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Moved in 1 month ago. Great place to live. John was great and helped me out a lot. Overall my experience was amazing!
star-rating KB Home - Great
Quality star-rating 5
Trustworthiness star-rating 5
Value star-rating 4
Responsiveness star-rating 5
Great
star-rating Great build
Quality star-rating 4
Trustworthiness star-rating 5
Value star-rating 5
Responsiveness star-rating 5
The house was done within the timeframe as expected. There were minimal issues with the home and all/most were fixed. If they weren’t I had contacted the office and vendors were scheduled to come out to fix those issues.