KB Home Reviews

Couldn't have asked for a better first time home building experience. From sales to construction the communication and professionalism were exceptional. We have recommended KB to several friends and family.

Hello peeps, With KB Homes, the process from pre-qualifying with their lender of choice, the design center, ease of use for uploading documents to their secure portal, walk through, to the handing over of the keys, was a very pleasant experience.

Costumer service is on point !!!

Overall great experience coming from a home builder. Couldn’t complain from the sales or construction perspective.

We had a great experience overall.

I feel as though this experience overall could’ve been better. It was my first time buying a home so I put a lot of trust in KB to help guide me. I really do feel as though it depends on how you get that helps with the process. My sales agent was not as helpful as I would’ve thought. When I called and spoke with a colleague of his a couple of times, she was far more helpful and I thank her for that! I didn’t really hear from my sales agent much until after I was approved to purchase the home. Most of the calls prior, were me following up. When it came to the construction side, I was very pleased with them! They were quick and responsive. When dealing with the possibility of going through KBs lender, again very disappointing. The representative was super kind but could not figure out how to get me the home I was wanting. In the end, I went with an outside lender based off their hard work and my overall trust in that they would do what was best for me. If it were up to KBs lender, I don’t feel as though I would be in this home. ... More

My wife and I had a great experience and we Love our new home

Our experience with the design center was very frustrating. We were unable to get all the upgrades we wanted due to cost restrictions. The building manager ( Brian ) was awesome, he was very responsive and helpful for what ever our needs.

Good job very nice

Johnathan was very good at keeping us posted on closing and inspection issues.

The 30 day warranty isn’t that great

Our overall experience buying our new home from kb was a great experience...

It was a good experience buying a house with KB. Cindy helped us a lot in order to get loan approval. And maintenance team was really helpful and worked fast as well.

Daniel, incredibly helpful and thorough with the details Ian, amazing with the build! Did an amazing job Dixie, helped make it unique to my wife and I

Buyer beware. House was great, great building superindent ( very important). Land services were shoddy. Landscaping was terrible. Lot not level, large drop off but on my property.

We recently completed a home purchase with KB, and overall, we are pleased with the results. The builder was notably flexible during the purchase process, accommodating our requests and making the experience smoother. While the project did take longer than anticipated, they were diligent about providing updates to our realtor, which we greatly appreciated. However, we were somewhat disappointed with the classification of certain features as upgrades. For instance, items we felt were essential for a modern home, such as LED lighting in the rooms, were considered upgrades. We believe such features should be standard in today's housing market. Despite these points, the quality of the construction and the team's responsiveness were good. We would recommend to anyone looking for a flexible and communicative builder, but suggest discussing what is included as standard versus upgrade early in the process. ... More

KB employees are 10+ in communication, promptly and courteous always.

The KB Home purchase process was very easy and pleasant.

Very nice house, I really like it

It was great everyone was excellent.jeannet colin was very helpful.

They want you to sign the contract. Give tou the house unfinish. Had alot of issues. Until not its not resolved. Promises promises promiese BS.

The entire process was made easy. Having good communication with us was very much appreciated and made it easy for us as a new homebuyer.

Like the house like the area, getting some of the repairs done is really frustrating as tradesmen don't show or follow thru.

From the initial visit to completion, they kept me informed every step of the way. Everyone was helpful throughout the process. Was very surprised at how well my new home turned out. Looking at paper and seeing it for the first time was amazing.

To be honest, I was not happy with the contractors HOWEVER, if and when there was an issue Anthony and Mario worked endlessly to resolve it. I trust KB Home solely because of the amazing work ethic from Mario and OUTSTANDING customer service and industry knowledge from Anthony. Anthony moved mountains for us to be happy… and we are!