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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

We are extremely satisfied with kB home from the sale to studio, to construction and mortgage. But a bit unhappy about the closing company.

  • Anonymous
  • Verified HomeBuyer
  • December 12, 2023
  • Houston, TX

We are unhappy about the closing company.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Gabrielle B.
  • Verified HomeBuyer
  • December 12, 2023
  • Patterson, CA

Liz and Kevin are amazing

KB Home responded:
Thanks so much for taking the time to share your positive experience with Liz, Kevin, and the rest of the team here at KB Home, Gabrielle!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

MY NEW ABODE

  • Isaac P.
  • Verified HomeBuyer
  • December 12, 2023
  • Round Rock, TX

We liked the homes we saw on our first visit with our search agent. Hallmark layout for the 2 single floors we saw were exceptional compared to other builders we had reviewed over the past couple of years. The sales guy and the building managers were super friendly. That was encouraging.

KB Home responded:
Thank you so much for taking the time to share these kind words with the team here at KB Home, Isaac!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Bryce P.
  • Verified HomeBuyer
  • December 12, 2023
  • Las Vegas, NV

Great builder to pick to build your home

KB Home responded:
We're glad to hear that you have had a positive experience with KB Home, Bryce!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Syed Fahad N.
  • Verified HomeBuyer
  • December 12, 2023
  • Patterson, CA

Donna and her team is awesome. They delivered the home on time and provided excellent customer service. Thank you!

KB Home responded:
Thank you for taking the time to share these kind words with Donna and the rest of the team here at KB Home, Syed!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I trust KB home

  • Fucheng L.
  • Verified HomeBuyer
  • December 09, 2023
  • Las Vegas, NV

From beginning of contract signing to house closing, I feel KB home is trustworthy, and maybe next time I wouldn't need a buyer's agent to buy home from KB.

KB Home responded:
We're thrilled to hear that you had such a positive experience working with us, Fucheng!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love our home.

  • Matthew T.
  • Verified HomeBuyer
  • December 08, 2023
  • Parrish, FL

Love our home by KB Homes.

KB Home responded:
We're thrilled to hear that you love your new home, Matthew!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome experience

  • Anonymous
  • Verified HomeBuyer
  • December 07, 2023
  • Cypress, TX

It was a great and smooth transition moving to our new house.Kudos to all the KB staff.Minor issues were address quickly.

KB Home responded:
We appreciate you taking the time to share these kind words with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Terrific team

  • Kenneth H.
  • Verified HomeBuyer
  • December 06, 2023
  • Bulverde, TX

Our KB team was terrific! From our sales rep, Lisa, to Jason our financing guru, and Steve and his crew of subs, we had a responsive, knowledgable and professional team. We're very happy with our home and the quality of construction.

KB Home responded:
Thanks so much for taking the time to share these kind words with Lisa, Jason, Steve, and the rest of the KB Home team, Kenneth!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

143xoxo

  • Kelley Jean S.
  • Verified HomeBuyer
  • December 06, 2023
  • Plumas Lake, CA

My experience was awesome and amazing.

KB Home responded:
We're thrilled to hear that you had such an awesome and amazing experience with KB Home, Kelley!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Dream Home Experience

  • Jose A.
  • Verified HomeBuyer
  • December 06, 2023
  • Aubrey, TX

I recently purchased my new home, and the entire process was nothing short of fantastic. From the initial viewing to the final paperwork, the experience has been smooth and memorable. 1. Buying Process: The buying process was remarkably straightforward. The real estate agent was knowledgeable, communicative, and made sure I understood each step. Any concerns or questions I had were promptly addressed, creating a sense of confidence throughout. 2. Property Condition: One of the standout aspects is the impeccable condition of the property. The attention to detail in both the interior ...

KB Home responded:
Wow, thank you so much for taking the time to share your positive KB Home experience with our team, Jose! We're thrilled to hear that you enjoyed your time working with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Robert Eric T.
  • Verified HomeBuyer
  • December 06, 2023
  • Nuevo, CA

Happy with overall experience. Good value for the price. My wife and I will enjoy living here.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Robert! Thanks so much for sharing your time with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder was very helpful in explaining systems and features in the new home. Sales and finance team work very well with builder.

  • Michael D.
  • Verified HomeBuyer
  • December 05, 2023
  • Parker, CO

Cheryl Sales was great, she helped us through every step of the process thank you so much. Chris Loan office was so good, when we got lost at closing and called him, it turns out we went to his building and he came down the floor we were on and helped us locate the Title company. He also helped make sure everything got processed quickly. Jayson was very helpful as well. Builder Santiago made visit to our house to answer all my questions and point out some things that are always good to know. Thanks KB homes Team for a great experience in buying our first New Home!!

KB Home responded:
Thank you so much for taking the time to share your kind words with the entire team here at KB Home, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience from everyone

  • Kimberly E.
  • Verified HomeBuyer
  • December 05, 2023
  • Lathrop, CA

Greatness to all involved thanks

KB Home responded:
We're thrilled to hear that you had a great experience with KB Home, Kimberly!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience.

  • RODELIO DE GUZM D.
  • Verified HomeBuyer
  • December 05, 2023
  • Antioch, CA

The whole process was great. Staff are very collaborative. They helped us out the entire process in achieving our dream of a new home. Thank you KB and staff.

KB Home responded:
Thank you so much for sharing your home-buying journey with us, Rodelio! We're glad to hear that you love your new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience would do it again

  • Curtis M.
  • Verified HomeBuyer
  • December 05, 2023
  • Kent, WA

Everything was great people were very helpful and friendly everything was as expected.

KB Home responded:
Thanks so much for sharing these kind words with the entire team here at KB Home, Curtis!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mortgage loan originator

  • Brandon D.
  • Verified HomeBuyer
  • December 03, 2023
  • Riverside, CA

Great experience buying a home

KB Home responded:
Congratulations on your new home, Brandon! Thank you for sharing your experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience for first time home buyers

  • Brent R.
  • Verified HomeBuyer
  • December 02, 2023
  • Round Rock, TX

Excellent service with direct and punctual communication is the cornerstone of KB Homes. Prospective buyers are greeted with professionalism and thorough knowledge of the VA home buying program.

KB Home responded:
We're glad to hear that you had a positive experience with the team here at KB Home, Brent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kb have the best price for very good customer service too.

  • Qui N.
  • Verified HomeBuyer
  • December 01, 2023
  • Manor, TX

Jesse De LA Huerta has been helping me a lot in building my dream home. He have to best customer service and very detail in explaining every process of the house. He listened to my need and trying his best to work with me.

KB Home responded:
We appreciate you sharing these kind words with Jesse and the rest of the team here at KB Home, Qui!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All staff friendly, knowledgeable and attentive.

  • Peter A.
  • Verified HomeBuyer
  • November 30, 2023
  • Lake Elsinore, CA

We had the best experience in this process. Building your home from the ground up can be stressful but not with KB homes. They invest in you and guide you the whole way through. We now have our perfect dream home.

KB Home responded:
We're thrilled to hear that you had such a good experience with our team, Peter! Thank you so much for sharing your journey with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience was good

  • Ali C.
  • Verified HomeBuyer
  • November 30, 2023
  • Katy, TX

It was a great experience. The construction manager Chad was very friendly and understanding.

KB Home responded:
Thanks so much for sharing these kind words with Chad and the rest of the team here at KB Home, Ali!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luis

  • Luis Gerardo F.
  • Verified HomeBuyer
  • November 29, 2023
  • Homeland, CA

My experience was great!

KB Home responded:
Congratulations on your new home, Luis! We're glad to hear that you had a great experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Johnny

  • Jonathan T.
  • Verified HomeBuyer
  • November 29, 2023
  • Enumclaw, WA

The entire process from start to finish was very seem less. The communication throughout by everyone was above any other experience I’ve had with purchasing a home. The staff at every level were very friendly and always helpful.

KB Home responded:
Congratulations on your new home, Jonathan! We're glad to hear that you had such a positive experience with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A blessing!

  • Crystal W.
  • Verified HomeBuyer
  • November 29, 2023
  • Tucson, AZ

We are grateful for our KB Home. We have a lovely house. The KB team will help you buy your dream home every step of the way.

KB Home responded:
We're glad to hear that you love your new home, Crystal! Thanks so much for sharing your journey with our team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best experience when it comes to home buying

  • Veerender K.
  • Verified HomeBuyer
  • November 29, 2023
  • Hollister, CA

I was apprehensive when it came to selecting a new build because I’ve had family members who have purchased homes from builders and it was a nightmare for them either from the loan perspective, or the build, or the aftercare. However, the home we saw checked all of our boxes so we went for it. Starting with Renee at the sales office: absolutely phenomenal experience when it came to getting information prior to putting the deposit down and then actually securing the home. Throughout the process, Renee continued to be an exceptional source as this was our first home buying experience. Even ...

KB Home responded:
Wow, thanks so much for taking the time to share these kind words with the entire team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5