KB Home Reviews

It's a gamble on what crew you get for various trades. Some were good and some were very bad. The Superintendent should be more involved in the day-to-day quality checks and more on top of poor work. Instead, that was my job to bring things to his attention. They still didn't complete what we asked by closing.

Nice home , but plenty of cosmetic issues, and the ***** is terrible, parking problems , plenty of repairs needed on the first year or purchase

KB homes needs to get more experience builders to build their homes. The builders did an horrible job on building their houses. They took too much short cuts in building the house. I have never moved into a new home that has so many issues such as the electrical. Plumbing, drywall, doors, kitchen sink, holes under the doors which caused the house to be filled with ants and other bugs, and door handles falling off in my hands. For the money spent on these homes homeowners should not have the problems we're having. I hope these issues can be resolved as soon as possible as possible. I closed on my home since May and it is now July and things are still not resolved. ... More

I was excited when I first moved in, but since I've been very disappointed with the quality of materials used I.e. door handles are falling off, towel racks falling off, concrete work was terrible and had to be redone twice, backyard absolutely full of weeds and lumpier the lunar surface. I gave up on asking for all the things to be repaired because they just keep putting me in touch with the contractors to schedule and handle the issues myself. The back rock wall facing the street looks like it's about to fall over (*****) dead trees everywhere in the neighborhood access street, weed-filled vacant lots that are unkept with trash blowing around the neighborhood. It's very disappointing having paid what I paid for the house to have these types of situations. Not the best experience by any means.. ... More

Amanda in the sales team was excellent and made the buying process straightforward. Unfortunately, our experience changed significantly after we moved in. We purchased a model home and encountered several issues, including poorly installed curtain poles, a faulty water heater, and an HVAC system that was noisy due to an installation problem. The response from customer service was consistently disappointing. Too many concerns were dismissed with "it's not under warranty" simply because it was a model home, even when they appeared to be build quality or installation issues. Kyle was very responsive before closing but much less so afterwards, and getting support from the warranty team was frustrating. Communication was slow, follow-up was inconsistent, and we ultimately had to pay for major repairs ourselves, including replacing the *****. The workmanship itself wasn't bad overall, but the after-sales support and willingness to stand behind the home fell well below our expectations. A home purchase is judged not only by the build quality but also by how issues are handled after move-in, and that's where KB Home let us down. ... More

See above please. Awful experience and will never buy from KB again and I will tell everyone the same. My name is Marisa ***** and we bought in Hughson, ca.

Christian, Montavis, and Latham were all excellent!! This process was incredibly easy, the build is high quality and accurate, and the service has been superb.

best home on the market

From start to finish, it was an excellent experience working with KB Homes.

KBHome truly care about their customers.

stop lying and start doing what is promised

I was able to find a move-in-ready home and close in about 15 days.

This is our second KH home purchase. We had a great experience both home. Valerie and the other staff have always been so helpful and kind.

I just want to thank Juwana for everything she has done

Attention to detail and more

The builders were great. They weekly communicated valued progress of the house and met projected completions at each stage. The communication was very much appreciated. After completion of the house they reviewed the house features and suggested upkeep. They were readily available for questions and concerns, with quick turnaround responses. I honestly am very very pleased with the entire process.

[TRANSLATED FROM RU] Great experience from start to finish. Thank you!

the people that helped me Olga, Mike, Jessie, Cj, and Heather made the whole process smooth and any issue I had they took care of it very quickly

The entire process was pretty easy and all the people were very responsive to all our questions/needs.

Fairly easy communication throughout buying process. Quality of home is average with minor detail mishaps but customer service is quick to respond and tries to get it fix within a fairly quick timeframe.

The overall experience was very positive. Communication was clear and professional throughout the process, questions were answered promptly, and expectations were set from the beginning.

Workmanship disappointing. Paid for an extended garage it measures out to the same size of the other garages. Not really happy

Multiple fixes needed post closing

The customer service received from the sales, studio, loan officer, builder managers and Home warranty staff.

From the initial purchase all the way through move‑in day, the entire process was smooth and transparent. Every step felt organized and well‑supported, which made the experience stress‑free. The quality of my new home meets my expectations. The builder's team was outstanding. They delivered exactly what they promised, kept me informed throughout the process, and responded quickly whenever I had questions. Their professionalism and attention to detail made me feel confident and cared for from start to finish.