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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 11548 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars overall

11548 Reviews

Ratings by Category

Overall 4.5

Quality 4.4

Trustworthiness 4.5

Responsiveness 4.5

Customer Reviews

Na

  • Samantha G.
  • Verified HomeBuyer
  • March 26, 2024
  • Goodyear, AZ

These homes are built extremely fast and that comes with plenty of issues. Also comes with lack of quality of the home. These homes are pretty expensive and I have not been pleased with the quality of the construction work and the responsiveness from the construction team to get certain details of the time fixed.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 2

Finally in our new home

  • Matthew M.
  • Verified HomeBuyer
  • March 26, 2024
  • Tomball, TX

Buying a home is never easy, but KB worked with everyone to get the house closed on time as promised.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great!

  • Carlos F.
  • Verified HomeBuyer
  • March 26, 2024
  • Davenport, FL

I am very satisfied with all the process, price and material used. Great team and lot of support in all our requests from sellers, and workers labor

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

First time home buyer

  • Jose M.
  • Verified HomeBuyer
  • March 26, 2024
  • Victorville, CA

I'm a first time home buyer and my experience with KB Home was fenomenal. I'm a Navy veteran and I used my VA home loan with KB Home loans. Miss Jessie was my loan officer and she made the whole process very simple. Mr. Pablo was my sales agent and he was very courteous and professional. Mr. Cecil & Rick have been following up with me since the construction was completed. Overall, I would definitely recommend KB Home!

KB Home responded:
Thanks so much for taking the time to share your KB Home experience with us, Jose! We're thrilled to hear that we were able to provide such a good first-time home-buying journey.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The whole Team is Great, Ms Tanika, Mr.Dusty and Ms. Sapna been too good to us.

  • Christopher S.
  • Verified HomeBuyer
  • March 26, 2024
  • Spring, TX

From the Beginning to the End The KB Staff been so helpful. They made me feel like Family. I will recommend everyone to please go through them.

KB Home responded:
We're thrilled to hear that our team was able to provide such a positive experience for you from start to finish, Christopher!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No worries

  • Rodani T.
  • Verified HomeBuyer
  • March 26, 2024
  • Georgetown, TX

The entire KB Team took my worries away from day 1 I stepped into their office to ask questions. They are the best people you can work with. They are reliable, honest and easy to work with.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team, Rodani!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer service

  • Mauricio R.
  • Verified HomeBuyer
  • March 25, 2024
  • Nuevo, CA

I had a little issues with some trim work on my new home, Rod and Mike addressed my concerns right away and went above and beyond to make sure everything was taken care of promptly

KB Home responded:
We're glad to hear that Rod, Mike, and the rest of our team were able to provide such a positive experience for you, Mauricio!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Salesperson who guided us throughout the whole process!

  • Louis B.
  • Verified HomeBuyer
  • March 24, 2024
  • Las Vegas, NV

We had a great experience from start to finish. KBHome made the purchase process very easy. Jana, our salesperson, updates us weekly on the progress even though we live 10 minutes from the property and regularly popped by. Even after closing, they reached out numerous times to make sure everything works at the house and there are no concerns or items that need attention. I would highly recommend KBHome. Thank you!

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with Jana and the rest of our team, Louis!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

josh ,Mayra

  • Juan H.
  • Verified HomeBuyer
  • March 24, 2024
  • Las Vegas, NV

Was a great time to get my own home but HOS my Association belong me waiting too much for permit patio cover call them send texts and nothing very very bad and I am no happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home buying experience

  • Estrellita V.
  • Verified HomeBuyer
  • March 24, 2024
  • Las Vegas, NV

I could not have asked for a better company in our purchasing my first home in Nevada. The services provided were great and so was the price of my home.

KB Home responded:
Congratulations on your new home, Estrellita! We're thrilled to hear that you had such a positive experience with our team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Ian and other KB Team were great.

  • Janet K.
  • Verified HomeBuyer
  • March 21, 2024
  • Willow Spring, NC

I am happy how Ian and Team was on top of everything. He made sure that we were settled right in. They would respond immediately when contacted regarding both small and big issues. I would recommend the KB team to anyone who want to purchase home with KB

KB Home responded:
Thank you for taking the time to share these kind words with Ian and the rest of the KB Home team, Janet!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our KB home

  • Germano K.
  • Verified HomeBuyer
  • March 20, 2024
  • Round Rock, TX

We had a great build and purchase experience with KB homes, The home was ready before the original deadline by months and we were very happy with the home, The only issue we have had is the lawns and the sprinkler system problems and that is a landscaping company that KB hired and they r in the process of fixing those issues, Scott was an amazing salesperson and Brandon has been an outstanding construction manager

KB Home responded:
We're thrilled to hear that Scott, Brandon, and the rest of our team were able to provide such a positive experience for you, Germano!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Expensive loan

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2024
  • Fresno, CA

Loans are expensive compared to other new home builder loan options. Loan agents are not responsive

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great value for the home

  • Marisol P.
  • Verified HomeBuyer
  • March 20, 2024
  • Clermont, FL

Excellent experience from the KB seller, constructions superintendents, KB mortgage, KB design studio etc. Everyone has been very helpful and professional. Thanks to seller Adrian, Construction superintendents Mike W and Mike T., KB Design Studio Tyler and KB Mortgage Simon, for making this process easier for me.

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Marisol!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2024
  • Marysville, WA

KB homes has great quality. We had a good experience with the sales and construction team.

KB Home responded:
We're thrilled to hear that you had a good experience with the team here at KB Home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Standard Home Buying

  • Torrey H.
  • Verified HomeBuyer
  • March 20, 2024
  • Laveen, AZ

Pretty good home buying process. Adhered to schedule pretty well with no major issues.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 3

Thomas,Jas, Brandon, Brianna, Michael are all great!

  • Ritchie V.
  • Verified HomeBuyer
  • March 20, 2024
  • Lathrop, CA

Always look for a person who sells himself, knowing his/her personality and responsibility. Houses being build are by contractors anyway. So for me, the important part is after sales, on how issues are resolved the best possible way and how you are treated as well. KB HOMES, they are on point, detailed, excellent.

KB Home responded:
Thank you so much for taking the time to share these kind words with the entire team here at KB Home, Ritchie!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy to own a KBHome

  • Jerald R.
  • Verified HomeBuyer
  • March 20, 2024
  • Seffner, FL

In May of 2023, I booked a Model3016 home with KB Home in Seffner FL. Right from the initial phase I was constantly kept informed about each stage of the construction. During the end of the construction phase, the construction manager George was exceptional in his work and went up and beyond to help us close the house on time. Even after the closing the after sales service of KBHome is very good. I would definitely refer KB Home to my friends and associates.

KB Home responded:
We're thrilled to hear that George and the rest of our team were able to provide such a positive experience for you, Jerald!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

great experience with the KB team

  • Doreen M.
  • Verified HomeBuyer
  • March 19, 2024
  • Spring Valley, CA

Bill, Dave, Jennifer, Jason and Jalen made this home buying experience very smooth. Whole team was very helpful, they listen to all my concerns and request and made everything possible.

KB Home responded:
Thanks for sharing your positive KB Home experience with Bill, Dave, Jennifer, Jason, Jalen, and the rest of our team, Doreen!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Was so happy to begin moving in

  • Sue D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lancaster, CA

Patience is very important when purchasing a new home b

KB Home responded:
We're glad to hear that you had a positive experience working with the KB Home team, Sue!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Abel

  • Abel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lockhart, TX

It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB

KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Trusted builder and good customer service

  • Oleg K.
  • Verified HomeBuyer
  • March 19, 2024
  • Roseville, CA

KB Home keeps us updated during construction and getting in touch after signing off.

KB Home responded:
We're glad to hear that you're happy with your KB Home experience, Oleg!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Jerry and Myrna

  • Michael S.
  • Verified HomeBuyer
  • March 19, 2024
  • Sahuarita, AZ

Great responsiveness and communication!!! Always willing to go above and beyond with questions or concerns.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful community for a great price

  • Marissa B.
  • Verified HomeBuyer
  • March 19, 2024
  • Phoenix, AZ

My husband and I were looking for a new home for our family and once we saw the community we were really excited to become a part of it. With all of the open spaces and friendliness of the homeowners and staff and the fact that it is gated and within an area that is really up and coming. We are so happy to be here. Love being able to drive out and see mountains and have better weather and just be a part of a growing community here at Liberty

KB Home responded:
Congratulations on your new home, Marissa !Thank you so much for taking the time to share your positive experience with us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Staff Of KB Homes

  • Michael B.
  • Verified HomeBuyer
  • March 19, 2024
  • Marion, TX

The staff at KB HOMES were very helpful and polite. They understood that this was our first time in purchasing a home and explained the process and process. They went out of their way to help us understand all the paperwork that was to be signed. After a couple of months our dream of owning a home became reality. Since the first time we met, up to moving in part they were there every step of the way and even after we moved in everyone kept checking to see if we were comfortable and happy. Thank You KB-Homes for making our home possible.

KB Home responded:
We're thrilled to hear that you had such a positive first-time home-buying experience, Michael!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5