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KB Home Reviews

What Homeowners Have to Say About KB Home.

KB Home has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.5 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home 9160 homeowner reviews to learn why they are the right team to build your new home.

KB Home

has 4.5 out of 5 stars in All Areas

9160 Reviews in All Areas

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.5

Value 4.5

Responsiveness 4.4

Customer Reviews

Excellent communication from all parties during entire building process.

  • Joseph M.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Have built new homes with other developers past 10 years. Kb far exceeds all others in all aspects but mostly in communication. materials & workmanship. Would not hesitate to build again or recommend to new nuyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It was a great experience.

  • Alma G.
  • Verified HomeBuyer
  • July 20, 2021
  • Salinas, CA

It was a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Responsive to claims filed via customer portal.

  • Penghang J.
  • Verified HomeBuyer
  • July 20, 2021
  • Irvine, CA

Responsive to claims filed via customer portal.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The property manager at the Crosscreek subdivision ( Jacaman C ) & the one who got my interest rate. ( Joel J. ). Also, Scott P, & M. Polanco & Mari G

  • Floyd M.
  • Verified HomeBuyer
  • July 20, 2021
  • San Antonio, TX

Yoiu can trust them. Your experience will be great

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Thank you KB Homes for building our forever home.

  • Fidel S.
  • Verified HomeBuyer
  • July 20, 2021
  • Perris, CA

Thank you KB Homes for building our forever home. It’s a check in our bucket list and what a wonderful experience dealing with ALL the GREAT people of KB Homes involved From the start to finish, (sales office to loan processing and construction people). Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great Experience Thank you kb

  • Trisha R.
  • Verified HomeBuyer
  • July 20, 2021
  • Jarrell, TX

Great Experience Thank you kb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional Staff

  • Shane P.
  • Verified HomeBuyer
  • July 20, 2021
  • Elk Grove, CA

Bryon’s Professionalism made the home buying experience easier and he took the time to keep us informed of the status of our new home throughout the new build process. We really appreciated Rob’s personable touch to make sure we were happy with the end result. And it continued after we moved in!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The Whole Process and the After

  • Lachicha P.
  • Verified HomeBuyer
  • July 20, 2021
  • Chino, CA

The whole process was seamless when we bought our home, from reserving to closing. Lorraine was a sweetheart and was always ready to answer any questions we may have. Diana from KB Home Loans was so patient with all of our questions too (we had a lot!) and never did she ever make us feel like we were bugging. After we moved in, Scott is our rep and he is extremely responsive and you can tell that he cares about his job. One time I felt bad for not being at home when he came because I didn’t expect the response time to be so quick. Thank you Lorraine, Diana, and Scott! KB Homes/Home Loans ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional communication. Promises delivered. Responsive to requests.

  • Nicole G.
  • Verified HomeBuyer
  • July 20, 2021
  • Erie, CO

My experience with KB HOMES was phenomenal. As a newly divorced later-in-life female I approached this journey with great trepidation. In retrospect ... I had nothing to fear. All my expectations were exceeded in terms of craftsmanship and communication. Everyone from A to Z took such exceptional care of me. I cannot say enough positive things. Rather than 5 stars I wish "infinity" stars was an option.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • James L.
  • Verified HomeBuyer
  • July 20, 2021
  • Elgin, TX

From start to finish, everyone associated with KB was very friendly, attentive and helpful. They went out of their way to accommodate me, and definitely surpassed my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - So good for customer service!

  • Hanqing X.
  • Verified HomeBuyer
  • July 20, 2021
  • Chino, CA

So good for customer service! So quick for the respond.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Love the fact that they do all they can to get you approved and

  • Christopher C.
  • Verified HomeBuyer
  • July 20, 2021
  • Menifee, CA

Love the fact that they do all they can to get you approved and into a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My family and I are truly happy to have a home built by KBHomes!

  • Fatimah H.
  • Verified HomeBuyer
  • July 20, 2021
  • Valrico, FL

My family and I are truly happy to have a home built by KBHomes! The process was easy from beginning to end and everyone involved made the process even smoother! I highly recommend building with KBHomes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great looking home.

  • Roderick W.
  • Verified HomeBuyer
  • July 20, 2021
  • Spring Valley, CA

Great looking home. Great value. Simple buying and loan process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customizable how everything was customized

  • Jeremy W.
  • Verified HomeBuyer
  • July 20, 2021
  • Las Vegas, NV

Very well done in regards to customer service and review of that afterwards

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Builders will inform you as every steps that are taken.

  • Shantell E.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Builders will inform you as every steps that are taken.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent!

  • Viktor K.
  • Verified HomeBuyer
  • July 20, 2021
  • Jacksonville, FL

Everything is excellent! God bless America!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Nick The Superintendent

  • Christopher L.
  • Verified HomeBuyer
  • July 19, 2021
  • Las Vegas, NV

It's a awesome experience building your own home and watching it as they go.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Excellent customer service.

  • Siu C.
  • Verified HomeBuyer
  • July 18, 2021
  • Sacramento, CA

Excellent customer service. Fast response on any question. Quality and value house. Debra guide me to buy my first dream home. Thank you KB Home and builder team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great all around

  • Daniel E.
  • Verified HomeBuyer
  • July 18, 2021
  • Apopka, FL

My wife and I are very happy in our new home st Carriage Hill! John, Mark, and Carol were great through the whole process and very understanding and helpful to our needs especially since we moved from out of town.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Kb home is the best.

  • Valentina A.
  • Verified HomeBuyer
  • July 16, 2021
  • Las Vegas, NV

Kb home is the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great service with kb homes

  • Francisco R.
  • Verified HomeBuyer
  • July 16, 2021
  • Houston, TX

Great service with kb homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good customer service.

  • Robert C.
  • Verified HomeBuyer
  • July 16, 2021
  • Mebane, NC

Good customer service. Like my house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Direct communication & follow-up & commitment to client

  • Michelle M.
  • Verified HomeBuyer
  • July 16, 2021
  • Del Valle, TX

Great customer experience, working with the KB team was fantastic. Even in the midst of the pandemic they made me feel at ease.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome home; great team!

  • Raphael C.
  • Verified HomeBuyer
  • July 16, 2021
  • North Las Vegas, NV

Amanda made the whole process as smooth and stress free as possible. Process was long but fast at the same time (I know sounds crazy) but once the actual construction got going the house itself was built very fast! Very great quality of work. No major issues that were found. Very happy with the home and the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5