What Homeowners Have to Say About KB Home

KB Home has reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.6 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of KB Home’s 3365 homeowner reviews to learn why they are the right team to build your new home.

4.6 out of 5 stars
in all areas

star-rating

3365 Reviews - 317 Communities

5 ★(2501)

4 ★(477)

3 ★(205)

2 ★(113)

1 ★(69)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating KB Home - Satisfied with qualify.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • NICOLE B.
  • Katy, TX
  • February 14, 2019

Satisfied with qualify.

star-rating Service

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lalita P.
  • Manteca, CA
  • February 13, 2019

KB Homes Sales Office In Manteca Ca, Has an excellent customer service.The Rep Thomas And Patricia were Tenacious and Conscientious with the entire process.I have recommended KB Homes to my friends and family.We own couple of KB Homes and are pleased with the homes. ... More

star-rating everything great

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 5

  • Lisa H.
  • Manor, TX
  • February 07, 2019

good value

star-rating So far so good.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 3

  • Jason R.
  • San Jacinto, CA
  • January 28, 2019

Great price, quite, and safe community. Only issue is contacting KB for work orders can be a bit difficult, but it's understandable with the amount of work going on within the community.

star-rating Feedback (MC)

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Matthew C.
  • Hutto, TX
  • January 24, 2019

Great job!

star-rating Glad to be a KB Homes homeowner

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Temitope I.
  • Aubrey, TX
  • January 24, 2019

Great price and great value for our home, we are glad we bought our home from KB homes

star-rating Good buying experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Jose G.
  • Boerne, TX
  • January 19, 2019

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

star-rating Happy with experience

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • IAN K.
  • St Augustine, FL
  • January 18, 2019

Overall a great experience, however like any builder you will need to make sure you are keeping track of everything that is supposed to be a part of your home and checking progress regularly. Our superintendent was great and always reachable. I would purchase from KB again. ... More

star-rating KB Home - KB home good company but I didn't deliver my second home.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Fatma T.
  • Cypress, TX
  • January 17, 2019

KB home good company but I didn't deliver my second home. 2 months late.

star-rating Quick move in

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Lamont A.
  • AURORA, CO
  • January 16, 2019

Good overall experience. We bught a spec home but liked most of the upgrades installed. If issues come up KB fixes them so far.

star-rating Great homes

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 4

  • Tania G.
  • Houston, TX
  • January 15, 2019

Good sales reps and construction managers that help you with any questions/concers throughout the process.

star-rating Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Stockton, CA
  • December 20, 2018

Purchase experience was great! Liz answered all my question and explained everything in simple terms. I didn’t pick the design options of the house but I was in love with the upgrades the house came with. Again, Liz has been very helpful even after my purchase. She has been responsive to all my questions in a timely manner and has made my first home buying experience amazing! ... More

star-rating KB Home - The KB Home staff was awesome.

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Saran R.
  • Stockton, CA
  • December 20, 2018

The KB Home staff was awesome. Each step of the buying process was explained. We also received updates on the building progress of the home.

star-rating Customer Service Rep

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • George F.
  • Marana, AZ
  • January 12, 2021

After the sell our customer service rep was here anytime we needed. He is most caring as is the rest of the staff. Jeff has always been most helpful before turning it over to Brett!

star-rating Great buying process and follow-up after purchase

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Stephanie E.
  • Kyle, TX
  • January 05, 2021

Buying process is quite simple and straight-forward. The build has its highs and lows (document everything anyone says). The after care once you are in the home is the best of any I have ever seen - very quick to resolve.

star-rating KB Home - Good experience in buying our second home

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Anonymous
  • Salinas, CA
  • January 05, 2021

Good experience in buying our second home

star-rating KB Home - all is what to be expected

Quality star-rating 5

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 4

  • Marcus C.
  • Las Vegas, NV
  • December 23, 2020

all is what to be expected

star-rating Beautiful Home and Great Value!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Hector F.
  • Santa Paula, CA
  • December 09, 2020

KB Homes has build and designed our perfect home! The buying process was great! Unfortunately a couple of times the superintendent of the build missed to set up the walkthroughs during construction. We did do one walkthrough prior to the flooring being installed. Beautiful home! As with all new builds a lot of little details that needed attention but builder is addressing all of them graciously. ... More

star-rating KB Home - Great options at reasonable prices

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 4

  • Anonymous
  • Santa Paula, CA
  • December 08, 2020

Great options at reasonable prices

star-rating KB Staff made the Difference

Quality star-rating 3

Trustworthiness star-rating 5

Value star-rating 4

Responsiveness star-rating 5

  • Stephen A.
  • Las Vegas, NV
  • December 02, 2020

KB has the finest staff. From sales to loans and studio to the final phases and after closing the staff is there to make the seamless process to your personalized liking. I have to say that I'm completly satisfied.

star-rating KB Home - Jia and Jason were great assisting in my home

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • John A.
  • Las Vegas, NV
  • December 01, 2020

Jia and Jason were great assisting in my home

star-rating NA

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 5

Responsiveness star-rating 4

  • Anonymous
  • Las Vegas, NV
  • November 12, 2020

Enjoying my KB home, thanks!

star-rating KB Home - Great house, great service, staffs are very nice as well!

Quality star-rating 4

Trustworthiness star-rating 4

Value star-rating 4

Responsiveness star-rating 5

  • Nini J.
  • Irvine, CA
  • November 05, 2020

Great house, great service, staffs are very nice as well!

star-rating The design studio offers so many customizations too make your home truly yours. So fun!

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Loveland, CO
  • November 05, 2020

KB Homes had been great to work with! The process was fun, service was great and the staff was amazing. Would recommend their Colorado homes to anyone!

star-rating Top Tier Customer Care

Quality star-rating 4

Trustworthiness star-rating 5

Value star-rating 3

Responsiveness star-rating 5

  • Anonymous
  • Loveland, CO
  • September 08, 2020

From Sales to Design to Construction and Customer Care, we feel like KB Home cares about us!