Skip main navigation

KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 842 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Austin Area

842 Reviews in Austin Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.4

Value 4.5

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Rodriguez

  • Patricia R.
  • Verified HomeBuyer
  • October 19, 2022
  • Georgetown, TX

Process was easy, but having a hard time to get someone to come out and fix or correct issues when I get out from work. No one is willing to help other than Monday- Friday 8 am-4pm. Which is usually the same time I have to work.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 4

Severo, Lorenzo, Ken, Chad

  • Tisa D.
  • Verified HomeBuyer
  • October 12, 2022
  • Round Rock, TX

Great service and help along my journey to new home ownership was great with these group on KB Team members! I truly appreciate all yall have done. Every time I have called them, they help in a timely and professional manner, and that goes a long way with me. Thank you all!!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Home

  • Lucinda M.
  • Verified HomeBuyer
  • October 05, 2022
  • Jarrell, TX

Great growing neighborhood great location

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

After closing

  • James S.
  • Verified HomeBuyer
  • September 14, 2022
  • Kyle, TX

Since we closed on our home, at first response to our issues was very good. Now it has become slower and slower, lately my email has not been responded to.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Fast and Smooth

  • Jeremiah Joseph F.
  • Verified HomeBuyer
  • September 08, 2022
  • Jarrell, TX

It was great, it seemed like we went from having a dream to having exactly what we wanted in a brief period. Everyone made it simple, thank you.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Problems not fixed before closing

  • David A.
  • Verified HomeBuyer
  • September 06, 2022
  • Kyle, TX

Problems not fixed before closing Included failure to install the garage door opener inside the garage. One was installed approximately 30 days after closing. A crack in the cement pad on the driveway noted prior to closing and photographed. Still not fixed. Damage to siding in three places is still not fixed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Stephen and Stephen, Greta team

  • Abiezer P.
  • Verified HomeBuyer
  • August 19, 2022
  • Jarrell, TX

Very Good experience and Good human quality

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Being able to pick design details really makes the home buying

  • Sonya G.
  • Verified HomeBuyer
  • July 30, 2022
  • Kyle, TX

Being able to pick design details really makes the home buying experience that more exciting at KB

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - We loved our experience!

  • Omar R.
  • Verified HomeBuyer
  • July 29, 2022
  • Manor, TX

We loved our experience! This is a small amount of room to grow.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great home for the price at this market conditions

  • NARENDRAN V.
  • Verified HomeBuyer
  • July 20, 2022
  • Georgetown, TX

Great price for a large home and lot size. Definitely satisified with the part Quality of materials used needs to be better.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - Great experience and Great staff!

  • Myrna B.
  • Verified HomeBuyer
  • July 19, 2022
  • Georgetown, TX

Great experience and Great staff!

Total Score 5


Quality 5

Trustworthiness 5

Value 2

Responsiveness 5

I recommend KB homes

  • Karthik T.
  • Verified HomeBuyer
  • July 12, 2022
  • Kyle, TX

I recommend KB homes To my friends.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - The overall value is great for the home.

  • Mary H.
  • Verified HomeBuyer
  • May 31, 2022
  • Kyle, TX

The overall value is great for the home. Note every issue when doing the walk through and DO NOT close until everything addressed. Look for every little thing as the follow up after closing is non existent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

Everything

  • Yihenew A.
  • Verified HomeBuyer
  • May 19, 2022
  • Manor, TX

Satisfied good experience and learning

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Smooth Buying

  • Judith C.
  • Verified HomeBuyer
  • May 17, 2022
  • Lockhart, TX

We worked with John the sales rep for KB Homes. Our buying experience was smooth with just a few hick ups along the way. John always kept us informed . When we visited the KB Homes design center we had so much fun picking out the upgrades for our brand new house. Our house turned out beautiful. I would recommend KB Homes to anyone searching for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Good

  • Mohammad H.
  • Verified HomeBuyer
  • May 12, 2022
  • Georgetown, TX

Over all good 'no problem at all ,everybody is very helpful . My experience with kb home is excellent. Thanks

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

KB Home - My experience went better than expected!

  • Britney L.
  • Verified HomeBuyer
  • May 04, 2022
  • Kyle, TX

My experience went better than expected! Other than material shortages and constant push back dates on closing, it was out of their control! Overall I’m very satisfied with my house!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Santosh Kumar S.
  • Verified HomeBuyer
  • April 19, 2022
  • Leander, TX

I am happy to have bought my first home with KH Home. The whole experience was joyful!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

KB Home - Everyone was great to work with and extremely helpful

  • Danny H.
  • Verified HomeBuyer
  • April 06, 2022
  • Georgetown, TX

Everyone was great to work with and extremely helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Very thankful .

  • Carlos D.
  • Verified HomeBuyer
  • March 23, 2022
  • Kyle, TX

Very thankful ...Little mistakes in my home but ill manage ...

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Great experience.

  • Pradeep R.
  • Verified HomeBuyer
  • February 08, 2022
  • Leander, TX

Great experience. The design studio options were great. The sales team was nice. They followed up each week with updates.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Kb will work with you and get any issues taken care of.

  • Andres C.
  • Verified HomeBuyer
  • January 07, 2022
  • Kyle, TX

Kb will work with you and get any issues taken care of. Patients is a huge key factor in it all!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Your own house come true

  • Israel O.
  • Verified HomeBuyer
  • January 05, 2022
  • Kyle, TX

Great and supporting selling professionals of an excellent property

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - water quality.

  • Moussavou M.
  • Verified HomeBuyer
  • December 16, 2021
  • Manor, TX

water quality. water pipes, AC.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Great Customer Service, Quality homes built

  • Juan Miguel P.
  • Verified HomeBuyer
  • December 15, 2021
  • Elgin, TX

Building with KB was a greatly enjoyable experience. Everyone was super friendly and helpful when it came to any questions I had. Through all the out of their control delays due to supply chain I was informed and kept up to date on everything.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5