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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 842 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.5 out of 5 stars in Austin Area

842 Reviews in Austin Area

Ratings by Category

Overall 4.5

Quality 4.3

Trustworthiness 4.4

Value 4.5

Responsiveness 4.4

KB Home in Austin Area

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Customer Reviews

KB Home - Great service and quality houses!

  • Parker R.
  • Verified HomeBuyer
  • December 14, 2021
  • Manor, TX

Great service and quality houses!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - I would just tell a new homeowner that is purchasing a home with

  • Jeff C.
  • Verified HomeBuyer
  • November 29, 2021
  • Elgin, TX

I would just tell a new homeowner that is purchasing a home with KB is to take your time on the studio selections, ask questions, touch the items whether it's the toilet or the windows, did I say ask questions please do, and when u walked thru your house with the construction manager for your walk thru look for everything, I mean everything, bring a portable mirror to look behind the toilet if u have too, because once u are in your new home u will be surprised what you find!! But u will love the experience because u are about to be a homeowner from nothing to something.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 4

Friendly neighborhood builder

  • Cameron B.
  • Verified HomeBuyer
  • November 24, 2021
  • Leander, TX

KB Home was on point with customer satisfaction! From the moment I walked in to tour the model homes and even now after closing 2 months ago. KB Home still remains in touch, looking for ways to ensure I am satisfied or if I have any concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Transparent and Helpful

  • Joel T.
  • Verified HomeBuyer
  • November 23, 2021
  • Manor, TX

I lucked into this house because the original contract holder had to back out. As such, I wasn't able to customize the house, because that process was already complete. However, I am happy with the amenities and the quality of the house.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - overall great experience!

  • Tina L.
  • Verified HomeBuyer
  • November 23, 2021
  • Hutto, TX

overall great experience! Responsive and professional.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Joel was amazing and helped me with things around that house that were way beyond his scope. He is a wonderful asset to KB homes!

  • Isabella V.
  • Verified HomeBuyer
  • November 23, 2021
  • Kyle, TX

Thank you KB homes for giving me and my husband our first house. It has been an absolutely wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - It was a great experience

  • Anthony W.
  • Verified HomeBuyer
  • November 04, 2021
  • Bastrop, TX

It was a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The builder kept me informed throughout the process, answered any questions that I had, and in during the building stage, went out of his way to solve small problems that arose. I also appreciated that the builder completed the house on time.

  • Kathleen H.
  • Verified HomeBuyer
  • October 27, 2021
  • Del Valle, TX

The builder was very attentive and understood that the house represented not only a monetary but also an emotional investment. He responded to my concerns accordingly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - It has been a great experience that is properly guided informed

  • Laxman P.
  • Verified HomeBuyer
  • October 12, 2021
  • Del Valle, TX

It has been a great experience that is properly guided informed and kept in loop during every step of home purchase. We would definitely recommend

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

KB Home - The house looks great, thanks!

  • Byron E.
  • Verified HomeBuyer
  • September 07, 2021
  • Jarrell, TX

The house looks great, thanks!

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

KB Home - We had an absolutely incredible experience with KB homes.

  • Wesley P.
  • Verified HomeBuyer
  • September 07, 2021
  • Kyle, TX

We had an absolutely incredible experience with KB homes. Great communication and response.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall it worked out great

  • John C.
  • Verified HomeBuyer
  • September 05, 2021
  • Lockhart, TX

Overall it worked out great

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Thank you!

  • Rigoberto B.
  • Verified HomeBuyer
  • September 01, 2021
  • Leander, TX

The sales rep (justin), Construction Super (Hunter), and Greg were always super prompt in resolving any issues we would bring up.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home

  • Christopher V.
  • Verified HomeBuyer
  • August 22, 2021
  • Kyle, TX

First time homebuyers. We designed the most beautiful home at a reasonable price. The process was friendly and we were kept informed every step of the build process. Unfortunately, there were a few issues with craftmanship (brickwork and cabinets had a few issues). Overall, great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Nice and smooth translation

  • Anonymous
  • Verified HomeBuyer
  • August 18, 2021
  • Georgetown, TX

Nice and smooth translation

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Communication was superb!

  • Ross H.
  • Verified HomeBuyer
  • August 10, 2021
  • Del Valle, TX

This was my first home buying experience and I don’t regret a thing! Were there some hiccups throughout the process?……of course. But KB did an excellent job at keeping us informed about the status of the issue and, aside from the fact that every issue got resolved, knowing where things stand along the way means a lot to me. They were professional, respectful, and sincere. I didn’t know what to expect, but they understood that and kept me posted every step of the way so there wouldn’t be any surprises. If I get another home in the future, I’m going to check in with KB Homes, for sure!!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - yes i love my house.

  • Priyank S.
  • Verified HomeBuyer
  • August 07, 2021
  • Austin, TX

yes i love my house.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 5

The fact that if I have an issue, the react responsible to the problem.

  • Philecia G.
  • Verified HomeBuyer
  • August 05, 2021
  • Manor, TX

I enjoyed my home buying experience that I had with KB from choosing the right home to closing on my dream home. From start to finish I was informed each week about my weekly progress with the home. I was able to interact with each persons that played their role in the process,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

KB Home - Great support team, but wish the actual construction crew would

  • Anonymous
  • Verified HomeBuyer
  • August 05, 2021
  • Manor, TX

Great support team, but wish the actual construction crew would pay more attention to finer details.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great response time, communicative throughout the process.

  • Haley H.
  • Verified HomeBuyer
  • August 04, 2021
  • Jarrell, TX

Great experience with the builder's employees throughout and after buying the home and getting settled in. One thing I've learned however, don't expect your home to be perfect from day one. Just because it's a new build doesn't mean you're not going to have problems. With any new construction neighborhood, they're trying to get your home up fast and this could potentially lead to bigger issues. Fortunately, KB representatives were extremely helpful and fast in resolving the issues.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

KB home lenders are the best!

  • Mario S.
  • Verified HomeBuyer
  • August 01, 2021
  • Uhland, TX

Thanks to KB Home we finally purchased our new home! It was a stressful process but thanks their great assistance and professional work we got through it. It would not be possible without KB Home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Despite covid and the weather KB produced me a great new home!

  • Rhiana B.
  • Verified HomeBuyer
  • July 17, 2021
  • Uhland, TX

Despite covid and the weather KB produced me a great new home! Well built and the minor issues I've had have been addressed in a timely manner

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Quick and easy

  • Israel E.
  • Verified HomeBuyer
  • July 14, 2021
  • Lockhart, TX

My loan officer was great. Always responded to all my questions quickly.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The financial team that handled my loan was great to work with.

  • Anonymous
  • Verified HomeBuyer
  • July 09, 2021
  • Uhland, TX

The financial team that handled my loan was great to work with. I also enjoyed the experience at the studio.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pricing

  • Durga Prasad A.
  • Verified HomeBuyer
  • July 06, 2021
  • Leander, TX

Great Builder to be associated with.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4