KB Home Reviews in Austin, TX

Loved the house so far. This is our first house and K.B.Homes have made our experience pleasant and smooth. Would definitely recommend for anyone who would want to buy a house with K.B.Homes.

Great crew who worked on our home in Uhland, Tx

Our agent and lender was excellent and kept us well informed. Overall our home is very nice, and the selections were better than other homes we looked at.

From the first time we talked about floor plans and available lots, to our closing day, everyone was amazing. Our sales associate transferred communities and still managed to keep us updated weekly. Superintendent was very responsive and kept us up to date the entire time, and made it possible to close early!

Out of all the well known home builders out there, KB Homes offers extensive options for customization and upgrades for your home which means no two homes are truly the same. Great build plans as well. My only negative with workmanship and materials were primarily with the cabinet quality and installation and the work done to fix a patch after an HVAC installation that went very wrong. They were quick to remedy it but it's still not 100% and most likely will never be but it's pretty minor cosmetic wise at this point.

Kb do a very good job in taking care of is clients I recommend you to go with them for your new home if u need a peace of mind.

The best part of KB Home is lots of customisation choices, of course it cost you a bit but the place you will live for a while is worth spending that money for the value added to your lifestyle; it varies person to person, however, I am enjoying it everyday. My overall experience is excellent!

The entire process was really easy and people were there the answer questions the whole way through. We love our house and it was even finished a little early. There are a lot of things that need to be decided on early on, but there were people there to walk you through the process. I would have liked a few more customizations, but otherwise, near perfect experience.

To KB Home team, Thank you! Steve, Kc, Chelsey and Clint provides me all the update via email or text as their respond time is so fast. They even acknowledge that my prefer way of communication is email or text as I'm always on call for my work. They always give me updates every Friday or every other week especially during this pandemic. During this kind of event, update is what we need as we don't know what is happening. They texted me during the pandemic that they're on shutdown because of government requirement and they also text and email me when they're going to start again building. It removes my anxiety knowing that I have an awesome construction team to give me status on what is happening. Thank you Chelsey for helping me with my last minute removal of wall and additional add-on. ... More

We had very few issues with our home build. The local sales office, our loan representative and most of all, our building contractor, Gilbert, made all the difference. They were very responsive and went above and beyond the call. We did experience a few issues with the main corporate office and the "personal touch" could've been better. Paperwork was lost, including our earnest money check. The corporate office said they found our earnest check, but we're still waiting for that refund because we had to come up with extra cash at closing to make up for that. But the home is very well built and small issues like a misaligned cabinet door have been addressed. I would also note that the Studio process of selecting options could be a little more streamlined, less convoluted and easier to navigate. Pricing can be confusing and some options like lighting can be more expensive than just purchasing your own lights and installing them yourself. I would have no reservation in recommending a KB Home to those looking to build. Just be diligent and involved with the process and you should be fine. ... More

Overal I think the house is beautiful and was worth it. I think KB could do better in certain areas. Do not have windows facing the next house, change your construction plan to have better lighting in the house. Some materials used are cheap, but then again the house looks great. Customer service has been Stellar! I would buy a KB home again, but only if I get it built so I have the option to choose the plan and material. My closing was also hassle free!

Sales ,design studio, loan , warranty teams are great! Quality of construction are poor some parts of the walls are looks like bending unbelievable.

The Sales and Home Decor Depts were great. However, the Project Manager for the build failed to do a thorough quality check as some things were left undone or not done right. A bathroom is missing a screen, cabinetry was not sealed properly nor the counter top slab. Additionally, a vent started to fall from the ceiling we’re it was revealed that the hole was cut improperly and had to be replastered. I’m still waiting on my screen and counter top to be repaired.

The people that we interacted with throughout the process were all so friendly and helpful.

You get what you pay for.

Overall it was great with just a few hiccups.

Please get a pre foundation inspection

Pretty much everything went as planned.

From model home tour to closing the deal kb homes and all the employees (sales, design, construction) were honest and open to any questions I had and provided best service. I am completely satisfied with my purchase and would highly recommend for anyone.

delivered on time

Our experience with KB Homes was excellent! During a time when our world was in disarray because of the Covid-19 pandemic, KB homes prioritized our home and finished it ahead of schedule. The workmanship was of the highest caliber and the project managers kept us updated with every step of the process and delivery of our home. There was no stress involved.

Good builder

Over all good experience, Scott ( sales ) , Zach ( customer service ) and Trevor ( Construction manager ) helped me

Awesome

We have been in our house for about two moths and so far we've had no issues. We're very satisfied with the support we've received when we had questions. They didn't just sell us the house and left.