Skip main navigation

KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1107 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1107 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

Overall everything is good.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Manor, TX

Overall everything is pretty good.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

El hogar de nuestros sueños

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Elgin, TX

Ha sido una gran aventura emocionante el hecho de comprar nuestra casa ! Proceso ha sido increíble! Y kb home ha sido excelente! Realmente el mejor!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

i am happy with KB

  • Vasantha P.
  • Verified HomeBuyer
  • April 30, 2024
  • Manor, TX

THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

We love our KB home

  • Germano K.
  • Verified HomeBuyer
  • March 20, 2024
  • Round Rock, TX

We had a great build and purchase experience with KB homes, The home was ready before the original deadline by months and we were very happy with the home, The only issue we have had is the lawns and the sprinkler system problems and that is a landscaping company that KB hired and they r in the process of fixing those issues, Scott was an amazing salesperson and Brandon has been an outstanding construction manager

KB Home responded:
We're thrilled to hear that Scott, Brandon, and the rest of our team were able to provide such a positive experience for you, Germano!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Abel

  • Abel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lockhart, TX

It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB

KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My experience was very interesting because I lived some beautiful moments.

  • Jairo B.
  • Verified HomeBuyer
  • January 30, 2024
  • Elgin, TX

My experience was very interesting because I lived some beautiful moments.

KB Home responded:
We're thrilled to hear that you had a positive experience with our team, Jairo!

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Straightforward Team

  • Ibrahim Oriyomi A.
  • Verified HomeBuyer
  • January 09, 2024
  • Austin, TX

This was a straightforward experience. They provide you with all the information you need and are available for questions. Ensure you have a pre-move checklist before signing off on your home.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Ibrahim! We're glad to hear that our team was able to provide a positive journey for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Experience

  • Jeffrey C.
  • Verified HomeBuyer
  • December 27, 2023
  • Manor, TX

We had a great experience working with KB Homes on the purchase of our first house. James in sales was very accommodating to help find the right home for us. He was knowledgeable of the whole process so there were no surprises. Elizabeth in KB home loans was great to work with. She spent time answering my questions and making sure I understood expectations.

KB Home responded:
Congratulations on your first house, Jeffrey! We're thrilled to hear that James, Elizabeth, and the rest of our team were able to provide such a great experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB EXPERIENCE

  • Casey M.
  • Verified HomeBuyer
  • November 29, 2023
  • Georgetown, TX

So far so good! Glad to have the house & appreciate all the KB personal who helped along the way. Special thanks to Bud for putting together the offer & Denise for aiding our loan approval!

KB Home responded:
We're thrilled to hear that Bud, Denise, and the rest of the KB Home team have provided such a positive experience for you, Casey!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB HOME REVIEW

  • Marguerite O.
  • Verified HomeBuyer
  • September 19, 2023
  • Round Rock, TX

This was such a great experience for our family! We were guided from foundation up until the complete construction of our home. This was an exceptional experience as a first time home buyer!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying with few options

  • Venkata R.
  • Verified HomeBuyer
  • August 25, 2023
  • Round Rock, TX

Very Disappointed with not allowing to lock the mortgage rate without selecting the options at KB Studio though we have paid separately for the options which left me paying 2.5% more interest which is a lot. It looks foolish to hold since KB is charging customers for options upfront. House construction quality looks good. Thanks to the construction manager Ray for his timely updates and fixing minor issues in a timely manner. Insulation seems to be low causing hearing TV sound and garage door opening or closing sounds in most of the rooms.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Not all components of the house is top notch

  • Rakib A.
  • Verified HomeBuyer
  • August 16, 2023
  • Round Rock, TX

I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

It was a an easy process

  • Nanci N.
  • Verified HomeBuyer
  • July 18, 2023
  • Elgin, TX

It was a an easy process

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Great home buying experience

  • Sheryl W.
  • Verified HomeBuyer
  • July 11, 2023
  • Round Rock, TX

Working with Kb Homes was a wonderful experience. The responsiveness and level of professionalism was top-notch!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

excellent

  • Martin Z.
  • Verified HomeBuyer
  • July 05, 2023
  • Elgin, TX

I am happy and grateful to kh and his team and myself Martin, if I would buy another house again kh is a good option.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Long-time KB home owner and I'm STILL a KB homeowner.

  • John F.
  • Verified HomeBuyer
  • June 14, 2023
  • Jarrell, TX

Life happens and I had to sell my previous KB home (Kauffman & Broad back then) of almost 26 years. So now, the hunt for a new home began. I visited 3 other builders and found myself coming back to KB. Thenchoices and options outnumbered the competition and not to mention the quality of build. It's unfortunate the housing market was so hot that I overpaid for the size of house I purchased, however it was what it was. Ultimately I'm happy and hope that the rest of my neighborhood remains nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great overall experience, just a little dissatisfied in the customer service provided by the inspector

  • Anonymous
  • Verified HomeBuyer
  • June 08, 2023
  • Georgetown, TX

Overall we were happy with our home and a lot of the issues that came up were handled. However there were moments of lack of communication and delayed execution with our inspector. Issues that came up before our 30 days with Tyler have still not been handled. We remain optimistic that they will get fixed. Overall we rate the experience a 9/10.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Mugabe

  • Jotham M.
  • Verified HomeBuyer
  • June 07, 2023
  • Elgin, TX

I don’t have much to say but I’m happy for the house

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB Homes Employees take pride in their work

  • Anonymous
  • Verified HomeBuyer
  • June 07, 2023
  • Jarrell, TX

It was a great experience working with KB on our home. I thought the mock up was all marketing fluff but it came out exactly as depicted. With anything in construction, there’s contracting and working with other companies. Any minor issues we experienced was mostly due to this. KB Homes has a supervisor specifically for your home to make sure everything goes according to plan. When issues crop up, they’re right there on the spot looking for a solution. We were given weekly updates and it was the coolest thing to see our home be built. 100% recommended!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loan officer and staffing was great

  • Nathan D.
  • Verified HomeBuyer
  • June 06, 2023
  • Lockhart, TX

Kb was a great experience for us first time homeowners

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Over all good

  • Naga Sagar D.
  • Verified HomeBuyer
  • May 30, 2023
  • Round Rock, TX

Good experience in buying a home. Naga Sagar

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Salerno - Hallmark’s single story house - great floor plan

  • Nhi-Lan Lena V.
  • Verified HomeBuyer
  • May 18, 2023
  • Round Rock, TX

I have never thought of purchasing a KH Home for myself. I work in the real estate industry and have heard a lot about how KH homes being built with lower quality, cheap and required a lot of upgrades. Knowing this, but a few things that interested me about KB homes was the community is big, mostly located in good convenience location, house square foot are large, allow buyers to chose structural and interior design upgrades that must of the average builders don’t allow especially during the Covid19 time. I have chosen a lot and a one story plan building it from scratch. Overall the building ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good location and a lot of design choices.

  • Johnny E.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

We purchase our house from Kb homes in Salerno because its located near to hospital,colleges,schools,and outlet. The prices is much lower than the other builders and we like the location.Its quite and peaceful.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Met expectations.

  • Steve M.
  • Verified HomeBuyer
  • April 25, 2023
  • Round Rock, TX

The overall homebuying process with KB was great, I had an amazing “A-Team” with Justin and Daniel. Finish work such as drywall, paint, trim, ect. could have had a little more quality and care implemented within the work, but overall met expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Was waiting for 20 minutes in the closing room before attended to.

  • Phil B.
  • Verified HomeBuyer
  • February 22, 2023
  • Manor, TX

Timing updates were appreciated from sales and construction. Both teams were fantastic in response and addressing concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5