KB Home Reviews in Austin, TX

It'll never be perfect (finish work is mediocre), but for the price, you can't go wrong. After two new builds with DR Horton, KB is a breath of fresh air. We built our new KB home where we wanted it and how we wanted it. Lots of choices and lots of support from the building and warranty teams. One tip, DO NOT use KB Home Loans. Hands down the worst experience obtaining a mortgage EVER.

Vaule for money!

Designed as selected. Overall, I’m happy with location and new home.

I am happy so far with KB the way how they are handling issues.

A beautiful, wonderfully designed.

we have to check that everything is leveled up on the backyard otherwise you can have a very unsettled grass

Im not sure if its paint’s or the wood’s quality. Its really very bad, the paint is coming off the wood even tho they painted it recently. Its hardy been 2 months and the paint plus the little part of wood was coming off

overall is good, I like the house and value, just small stuff like painting, outside wall could be better.

Bought a newly built home from KB. There are 3 steps involved. First of ,the construction process was great. The superintendent and the construction manager kept us up to date and were receptive to our complaints and concerns. The home was delivered with minor cosmetic flaws which were fixed. So, we are definitely happy with that. However, the sales person who sold us the lot and floorplan was either not knowledgeable or just plain deceptive. We were told things that proved to be false. I requested several times if there were any model homes for our floorplan at other KB locations for us to visit since this particular subdivision at the time has no model homes to show for. We received no help there. Seems like the sale was in the bag and we're left on our own. We had to look for ourselves few presentations were made to us and our realtor proved to be false. Next step, the design studio. The person at the KB design studio who took care of the home upgrades was omitting critical info. For instance, we upgraded our bathroom which included a huge clear window. But this was not relayed to us. Who wants a big clear window in the bathroom??? So, the decisions we made was based on incomplete info. Make sure to ask what other changes come with every upgrade! ... More

Successful construction of a new home requires a partnership between the purchaser and the builder. KB Home starts with a balanced, well-priced product offering, and they follow up with reasonable and prompt response to the unpredictable problems that inevitably occur in semi-custom home construction. I was thoroughly satisfied with the result.

We had a wonderful experience with our salesperson Dianna. She was really great.

Overall good

As a first time home buyer, i was assured that I had a very good team. They are very thorough in their response and excellent pre and post service.

Good customer service.

I was pleasantly surprised with my home building/buying experience. I’ve had a couple of issues since closing and the KB staff has been quick to address my needs/concerns.

You can trust KB homes.

Mostly basic and functional.

Love the home.

The crew that builds your home to include the supervisors on the job are fabulous to work with. The after build help is not responsive and frustrating.

Over all is good

Our sales rep and superintendent were very responsive, easy to get ahold, kind and always went the extra mile for us. We did have an issue at the end of our closing that took a call to corporate to handle but our sales rep and super were there guiding us through the process every step of the way. They made this experience 100 x's better. Thank you both for everything.

Price per square feet is lower than the market, therefore good value for the money.

top top! keep it up

House was built according to plans, things went smooth from beginning to end. There were some minor issues that the builder had to come back to fix, but overall things went well. Good customer service, good construction manager, good warranty service, and good studios inventory. The reasons I didn’t give the 5 stars was because we found lot of crack on the garage floor foundations, and front porch. We also found three same long crack on the door molding frames. There were a few dents on the door molding frames, and the house was not clean when we moved in.

Nice house in a nice neighborhood. Phillip has been great. Chelsey at the studio was super. The studio was really fun, helpful and highly recommended.