KB Home Reviews in Austin, TX

Buying experience could definitely be better. We went with another lender and got the vibe KB wanted us to choose their lender.

It was good considering it being our first time buying.

We love the value of the home but that can come with a price by some corners being cut. Then when you request help in fixing, silence!

KB Homes is solid on quality, design and build options. The issue they fall down on is the lack of follow through on promises made during construction. Big on promises, small on delivery. Constant squeaky wheel to get things done and completed; no modifications can be made - period. Constantly ask to fill out a 5 star review. You earn what you get, not what you want

We love our home and the neighbourhood. However, I do feel that some finishings and quality of the materials could have been better. I must say that I had to be on top of the construction throughout the whole process requesting improvements and that was a little annoying. Some details like fence materials and landscaping should be improved. Ok the other hand, the variety of upgrade options made us feel we could give our house a special touch.

As the title says.

Sales, Design Center, Contractors- A+++++++++ KB's Loan Process and Underwriters F++++ We were not first time buyers , good credit, work history and payment history. Not a risk yet we felt like we were being interrogated by the FBI. Customer unfriendly.

The Lid on the water meter is broken and it has not fixed yet since Jan 13th. Everyone is aware of it not sure what is causing the delay.

Overall, we were satisfied with our purchase

response time to fix any issues is slow

I had the plumbers miss the hot water pipe to my washer machine and after a week of moving in, my daughters closet flooded. I was miserable and I started hating my house so much. Everything was fixed a week and a half later. It was a very stressful experience. I’m slowly starting to love my house again since that has been repaired.

We’ve had some issues with walls not being square, and trim finishes and painting subpar. Also we have reached out to our warranty representative without response.

Ask about prices dropping for homes being sold around you . They will not tell you if the prices had dropped .

It’s been great having our 1st new home. We did have a few construction concerns at first but KB responded to a survey that I completed and addressed the big issues and for that we are happy.

From start to finish it was a pleasent experience. I would suggest KB homes to use better quality products to compete with other builders.

The only issue I'm having is the delay in responding to my issues, concerns with warranty dept.

kB homes at all satisfaction but some issue are not solved

Construction work & material is very unacceptable. Wall cracks within one month. Nail inside carpet is too bad for resident's safety

The experience overall was good, there were some issues with the home after it was built. One of the big ones was the home being properly sealed.

Slow service, house was not fully ready at moving. Still no responses.

Ok experience so far. Thank u

How unready this house was to move in to. They are still coming out to fix stuff. Some of the people coming have even said this should have been done before I moved in. On a good note KB has done an excellent job of repairing or changing things.

Some people keep their word others not so much.

Generally a good experience, there was some hiccups, but overall satisfied

They have great design options to choose .