KB Home Reviews in Austin, TX

Ask about prices dropping for homes being sold around you . They will not tell you if the prices had dropped .

It’s been great having our 1st new home. We did have a few construction concerns at first but KB responded to a survey that I completed and addressed the big issues and for that we are happy.

From start to finish it was a pleasent experience. I would suggest KB homes to use better quality products to compete with other builders.

The only issue I'm having is the delay in responding to my issues, concerns with warranty dept.

kB homes at all satisfaction but some issue are not solved

Construction work & material is very unacceptable. Wall cracks within one month. Nail inside carpet is too bad for resident's safety

The experience overall was good, there were some issues with the home after it was built. One of the big ones was the home being properly sealed.

Slow service, house was not fully ready at moving. Still no responses.

Ok experience so far. Thank u

How unready this house was to move in to. They are still coming out to fix stuff. Some of the people coming have even said this should have been done before I moved in. On a good note KB has done an excellent job of repairing or changing things.

Some people keep their word others not so much.

Generally a good experience, there was some hiccups, but overall satisfied

They have great design options to choose .

Closing date was changed several times. No exact dates. After the closing construction crew didn’t do what they had promised to. Hard to get in touch with them. No incentives or anything. No proper house gift from sales rep compared to other builders.

Great support from sales team but poor and slow support from construction, engineering and customer service during and post close.

Schedule a pre-drywall inspection in addition to a regular inspection before closing

This could've just been the whole housing market in 2021. Four months after signing, our home was still a dirt pile. But weeks later, foundation was poured, the structure went up fast & filled in soon after. The default paint may scrape off easily in places, but everything else has held up well. Maintenance staff has been helpful around the house too.

Overall good experience. I love my home.

I'm very satisfied with my home.

Working with KB staff was great. Every person from sales, to studio, to construction was great. In fact, I had no complaints at all until we moved in. There are several cosmetic issues in our home which could/should have been taken care of before we closed but we were on our 7th closing date and just couldn't wait any longer. Annoying things like paint on the carpet to more significant things like large gaps between the siding and top of the windows which I've already had to address personally. The only thing keeping me from a 5 star review is the lack to attention to making every detail perfect. ... More

Pretty good experience so far.

I have a few issues that have been identified, but it's not fair to comment due to the covid-19 state that we are in. I've been advised that only emergency issues will be attended to. That being said, I can't honestly comment on what they can't do. Until I know what they would do with my outstanding concerns. These are only preliminary responses, but not final.

Please make sure you are in contact with the staff and have items prepared. Don't be afraid to ask questions of any sort.

Personally I am happy with the staff and the responsiveness. But overall the Community doesnt have a new house appeal. When you look from outside, there is a big difference between the New houses from other builders (for e.g HeadWaters) and K.B Homes. K.B Homes needs an upgrade with it looks. I bought it here because I had no other option for new Construction. There are limited option in Upgrades and most of them are outdated. Totally dissatisfied with Home Pro. They do not know anything about Customer Service. I would have given 4 Stars even with limited options for Upgrades. But I gave 3 stars because of Home Pro. ... More

There was a rush for me to take possession of the home. The builder could have spent a couple more months. There are many that are not working properly - the walls "flake" very easily, Do was off kilter, water doesn't come out to some of taps, the kitchen faucet is already loose, the cable plus are in strange places....I was promised a fan for the KB Home design studio experience .... never happened....I would not buy another KB Home.