KB Home Reviews in Austin, TX

The home is great. we love it. It was a model home , We had to have a few things worked on for move in. This was handled very poorly, workman ship very poorly done. The worst thing we encountered was the workers building your new homes across the street have driven in my drive way with dump trucks, trash trucks , trucks loaded with bricks ..And then they have driven in my YARD , rutting my it , over my sprinklers , over 4 times with my pleading for this to stop. Have asked for help and now we are wanting my yard repaired and my drive replaced,, CAN you help. Sad part we love the area and Home .. Not your unconcern of my New home we love . ... More

From the first encounter with Marc in sales to the loan originator, Stephanie, to the design studio with April, and the building experience with Robert, and now customer service after delivery with Billy, we could not have asked for a better team to join us in our journey in building our home. We chose KB because you are able to design your home in a way that makes it yours, in an affordable atmosphere. We found other builders, give you a cookie cutter house and you can make your upgrades after it becomes yours. The KB team keeps you informed and reach out every single week. Address any concerns and answer any questions you may have immediately. We love our home and truly are grateful to have become part of the KB Family. ... More

Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.

We had to move out of our previous rental within a short period of time, and KB Homes was able to help us go through the home buying process in a timely manner which helped our move to be seamless. The construction manager, Dennis, was very helpful in working to make sure we were satisfied with our new home. We highly recommend KB Homes!

muy linda experiencia con mi nuevo hogar muy buena atención de parte de todas las personas que dedicaron su tiempo para ayudarme y aportar todos sus conocimientos y hacer que mi nuevo hogar quedara a mi gusto super encantada ,personal maravillosas encargadas en KB

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

The entire team has been absolutely amazing and very helpful post move in. Highly recommend.

Timely communication, good price, on time, and good craftsmanship. All the things we were looking for in a home.

It was a hectic process to get your home closed. Few false promises made during the process. Workmanship is not at best and at the same time it is not worth for the money you pay.

This is my 2nd time buying KB home and have no regrets. Got a home that perfectly matches my requirements. Overall, I am happy with the end result. I appreciate the hard work and professionalism of the team. From sales, lending and construction I have received all necesssary support, attention and communication. One area of improvement would be attention to detail on outside vendors work. There were some corrections needed after I moved in and KB home team very diligently worked with these vendors to resolve issues. I understand that it's normal to encounter some issues after moving in, but paying closer attention to vendors' work during the early stages could greatly enhance the overall experience for homebuyers. I am grateful to Severo, Michelle, Ray, and Bryan for ensuring a smooth process throughout my home buying, closing, move-in, and settling in stages. ... More

Executives are always approachable and they were on top of every issue without any late.

It’s been a pleasure working with the KB team while going through the home buying process. Our needs were the top concern as we navigated through the search for the right home. The KB team were a pleasure to work with and we are grateful for their hard work and support.

Very Smooth and Step by step process.

Delayed closing date, so I had to close it quickly without inspecting a house thoroughly. There were a lot of flaws that a 3rd party inspector couldn’t see. Moreover, No follow-up care after closing.

Easy and quick to have ready to move in home

From start to finish the process with KB has been amazing!

The overall process was fairly painless and the staff was very responsive to my questions and needs.

Great place to live in.

Great experience with our home buying process and all the teams involved in the process were very helpful.

From the sales team through our design consultant and our construction manager. This journey was painless and pleasent.

everyone was great I'd recommend it to anyone

I had no issues or problems during my buying process. Everything was smooth and perfect.

Good response when you have questions and/or concerns

Easiest home buying experience ever!

"I had an exceptional experience with KB Home! I absolutely love my new home, and I highly recommend them to everyone. The team at KB Home is dedicated to putting you in your dream home, and they truly go above and beyond. Special recognition goes to Robert, the builder team lead, who deserves a 5-star rating (or even 3000 stars!) for his outstanding service. Even after closing, Robert continued to assist me, showing his genuine commitment to customer satisfaction. Thank you, Robert, and the entire KB Home team, for building my beautiful new home. I'm forever grateful!" Rose and Junior. ... More