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KB Home Reviews in Austin, TX

What Austin Homeowners Have to Say About KB Home.

Read all 1121 verified reviews from homeowners that built a new home with KB Home in the Austin area. Austin homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Austin Area

1121 Reviews in Austin Area

Ratings by Category

Overall 4.6

Quality 4.4

Trustworthiness 4.5

Value 4.6

Responsiveness 4.4

KB Home in Austin Area

View Homes

Customer Reviews

A

  • Anonymous
  • Verified HomeBuyer
  • January 13, 2025
  • Round Rock, TX

I will recommend this builder

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Overall it has been a great experience

  • Jeanne M.
  • Verified HomeBuyer
  • January 02, 2025
  • Austin, TX

Please read any and all previous reviews.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great buying experience

  • Robert J.
  • Verified HomeBuyer
  • December 13, 2024
  • Manor, TX

The sales team including Ryan was very helpful in giving us truthful information about the community, home, and KB in general. Brooke helped us zero in on our loan and Jorge was the go-to for construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Good

  • Andrea P.
  • Verified HomeBuyer
  • November 19, 2024
  • Round Rock, TX

The experience was good.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Overall Great Quality Home!

  • Kelly L.
  • Verified HomeBuyer
  • October 16, 2024
  • Round Rock, TX

Our Sales counselor was awesome and on top of everything! Over all the quality of the home is good. We have some issues with paint,Trim, and caulking on your kitchen island and closet shelves, But a major problem which was our toilet was fixed immediately! All the problems we currently have our minor and can get fixed near the year mark! We got a great price on our home compared to other builder competitors. Staff were very friendly. I highly recommend KB homes! No other home builders give a good price on a home compared to them and you get two years of customer service for any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Mr Ikechukwu

  • Ikechukwu I.
  • Verified HomeBuyer
  • October 05, 2024
  • Georgetown, TX

I went , I saw and I conquered , Initially it seemed unapproachable due to wrong information I got from people about KB homes but I took courage with the help of wonderful staff there who made the search much easier for me, they respectfully explained every question i had. Am impressed, i urge you to give it a trial too.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great experience, solid home built with small improvements that could make it perfect!

  • Sharada K.
  • Verified HomeBuyer
  • October 02, 2024
  • Round Rock, TX

This is my 2nd time buying KB home and have no regrets. Got a home that perfectly matches my requirements. Overall, I am happy with the end result. I appreciate the hard work and professionalism of the team. From sales, lending and construction I have received all necesssary support, attention and communication. One area of improvement would be attention to detail on outside vendors work. There were some corrections needed after I moved in and KB home team very diligently worked with these vendors to resolve issues. I understand that it's normal to encounter some issues after moving in, but ...

KB Home responded:
We're glad to hear that our team was able to provide a great experience for you, Sharada!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good home in a great neighborhood.

  • Brian L.
  • Verified HomeBuyer
  • September 09, 2024
  • Round Rock, TX

The overall process was fairly painless and the staff was very responsive to my questions and needs.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It was an amazing experience!

  • Norbert Y.
  • Verified HomeBuyer
  • July 17, 2024
  • Georgetown, TX

My home buying experience was great! I had the privilege to work with Jaime and Edie. Both of them were great! They were always ready to answer my questions at anytime and provide support. I enjoyed working with them. They made purchasing my first house easier. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Very responsive to any issues that arise

  • Matthew W.
  • Verified HomeBuyer
  • July 12, 2024
  • Round Rock, TX

Very responsive to any issues that arise The values of the home in the area seem to be trending down in the area

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Awesome experience

  • Atheer A.
  • Verified HomeBuyer
  • June 29, 2024
  • Manor, TX

I was satisfied with everything except few little things, house was not clean after we received the keys to the house plus some of the touch were not completed even after we requested the work orders

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Overall everything is good.

  • Anonymous
  • Verified HomeBuyer
  • June 12, 2024
  • Manor, TX

Overall everything is pretty good.

KB Home responded:
Thank you so much for taking the time to share your positive KB Home experience with our team!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

El hogar de nuestros sueños

  • Anonymous
  • Verified HomeBuyer
  • May 02, 2024
  • Elgin, TX

Ha sido una gran aventura emocionante el hecho de comprar nuestra casa ! Proceso ha sido increíble! Y kb home ha sido excelente! Realmente el mejor!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

i am happy with KB

  • Vasantha P.
  • Verified HomeBuyer
  • April 30, 2024
  • Manor, TX

THANK YOU KB STAFF. PLS SUPPORT IN FUTURE ALSO

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

We love our KB home

  • Germano K.
  • Verified HomeBuyer
  • March 20, 2024
  • Round Rock, TX

We had a great build and purchase experience with KB homes, The home was ready before the original deadline by months and we were very happy with the home, The only issue we have had is the lawns and the sprinkler system problems and that is a landscaping company that KB hired and they r in the process of fixing those issues, Scott was an amazing salesperson and Brandon has been an outstanding construction manager

KB Home responded:
We're thrilled to hear that Scott, Brandon, and the rest of our team were able to provide such a positive experience for you, Germano!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Abel

  • Abel D.
  • Verified HomeBuyer
  • March 19, 2024
  • Lockhart, TX

It was a great experience dealing with KB from the show room to salespeople and construction of house to finance crew thank you KB

KB Home responded:
Thank you for taking the time to share your great KB Home experience with us, Abel!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

My experience was very interesting because I lived some beautiful moments.

  • Jairo B.
  • Verified HomeBuyer
  • January 30, 2024
  • Elgin, TX

My experience was very interesting because I lived some beautiful moments.

KB Home responded:
We're thrilled to hear that you had a positive experience with our team, Jairo!

Total Score 5


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Straightforward Team

  • Ibrahim A.
  • Verified HomeBuyer
  • January 09, 2024
  • Austin, TX

This was a straightforward experience. They provide you with all the information you need and are available for questions. Ensure you have a pre-move checklist before signing off on your home.

KB Home responded:
Thank you so much for sharing your KB Home experience with us, Ibrahim! We're glad to hear that our team was able to provide a positive journey for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great Experience

  • Jeffrey C.
  • Verified HomeBuyer
  • December 27, 2023
  • Manor, TX

We had a great experience working with KB Homes on the purchase of our first house. James in sales was very accommodating to help find the right home for us. He was knowledgeable of the whole process so there were no surprises. Elizabeth in KB home loans was great to work with. She spent time answering my questions and making sure I understood expectations.

KB Home responded:
Congratulations on your first house, Jeffrey! We're thrilled to hear that James, Elizabeth, and the rest of our team were able to provide such a great experience for you.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB EXPERIENCE

  • Casey M.
  • Verified HomeBuyer
  • November 29, 2023
  • Georgetown, TX

So far so good! Glad to have the house & appreciate all the KB personal who helped along the way. Special thanks to Bud for putting together the offer & Denise for aiding our loan approval!

KB Home responded:
We're thrilled to hear that Bud, Denise, and the rest of the KB Home team have provided such a positive experience for you, Casey!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

KB HOME REVIEW

  • Marguerite O.
  • Verified HomeBuyer
  • September 19, 2023
  • Round Rock, TX

This was such a great experience for our family! We were guided from foundation up until the complete construction of our home. This was an exceptional experience as a first time home buyer!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Easy home buying with few options

  • Venkata R.
  • Verified HomeBuyer
  • August 25, 2023
  • Round Rock, TX

Very Disappointed with not allowing to lock the mortgage rate without selecting the options at KB Studio though we have paid separately for the options which left me paying 2.5% more interest which is a lot. It looks foolish to hold since KB is charging customers for options upfront. House construction quality looks good. Thanks to the construction manager Ray for his timely updates and fixing minor issues in a timely manner. Insulation seems to be low causing hearing TV sound and garage door opening or closing sounds in most of the rooms.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Not all components of the house is top notch

  • Rakib A.
  • Verified HomeBuyer
  • August 16, 2023
  • Round Rock, TX

I have friends who purchased from other builders and all of the components of their houses are top notch. Many components of my house isnt as great as I hoped it would be. The price range is acceptable, but if these issues were known before buying, I might not have accepted the price range that I agreed to. I would have definitely negotiated a lot more.

Total Score 5


Quality 3

Trustworthiness 4

Value 5

Responsiveness 5

It was a an easy process

  • Nanci N.
  • Verified HomeBuyer
  • July 18, 2023
  • Elgin, TX

It was a an easy process

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

Great home buying experience

  • Sheryl W.
  • Verified HomeBuyer
  • July 11, 2023
  • Round Rock, TX

Working with Kb Homes was a wonderful experience. The responsiveness and level of professionalism was top-notch!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5