KB Home Reviews in Dallas, TX

Working with KB Homes was very easy and very quick in responses . The documentation was easy to fill in and close within time to our satisfaction

I was expecting a higher quality on materials as well as working. It seems to me Model houses were better

Seamless transition from buyer to homeownership

I really enjoyed this process. Perfect timing, great customer service. Knowledgeable and caring. I recommend this builder to everyone.

The KB Home team from the office personnel showing homes in the subdivision to the Loan personnel were available to answer any questions I had. The application and approval of my mortgage process went very smoothly and expeditiously. I was able to get into home to look over the home during the process to find out if there were things I desired in the home. I would say that the quality of the home was acceptable based on the price point. Any concerns that I brought to the Supervisor were addressed and corrected pretty quickly. OverallvKB Builders expressed a willingness to please their buyers. ... More

The construction supervisor got transferred and the construction issues are not addressed, there is no point of contact now.

This is my first new build and the whole KB team made the process great. They guided me through every step of the build from the loan to the design center and the after move in, their customer service had been great. Being paired with Glen as my point of contact really has brought me and my family peace of mind. This is a great community and I love our new home.

During our walk through the house we observed some short comings due to some things that may have been overlooked,but as we pointed them out to Samuel he quickly motioned to fix it. As I mentioned,Samuel never failed us ,he and his team worked hard and resolved our issues. I thank him and his team for an excellent job well done.

The house is built with better quality and I do not have any complaints in that perspective. But the communication during the building construction progress could be better. There are a lot of false promises made which affect any individual both mentally and emotionally. It is really hard to change plans with the false promises from the builder.

The overall home buying experience was okay! There is absolutely no problem with the home but, I wish they treated the customers good enough because we faced issues with the sales person, who was very rude and lacked customer service skills. Despite multiple requests, certain tasks were only completed after persistent follow-ups, leaving a less than satisfactory impression on the customer service front.

Good work for KB homes.

Excellent builder, Good price

I love my new house and my neighorhood

I just want to thank Demetrius and Dan for their incredible after-the-sale support. We are very pleased with our new home and appreciate Demetrius and Dan for all of their help. A great home-buying experience!

We have nothing but positive comments! The responsiveness and support from Glenn and team have been outstanding. Every question, every issue/concern have been taken care of in a very timely manner. I would recommend KB homes here in Texas to anyone of our friends or family who relocate like we did!

KB Homes builds the houses their way even after providing upgrade options. They replace the displayed material with cheaper material for cost savings. They do not care to fix that even upon customer's request. As you are locked in contract, you become liability.

Great experience with entire process

I recently purchased my new home, and the entire process was nothing short of fantastic. From the initial viewing to the final paperwork, the experience has been smooth and memorable. 1. Buying Process: The buying process was remarkably straightforward. The real estate agent was knowledgeable, communicative, and made sure I understood each step. Any concerns or questions I had were promptly addressed, creating a sense of confidence throughout. 2. Property Condition: One of the standout aspects is the impeccable condition of the property. The attention to detail in both the interior and exterior is evident. It's clear that the previous owners took great care of the house, making it move-in ready and truly a place to call home. 3. Standout Features: The house boasts several standout features that make it unique. From the spacious kitchen with modern appliances to the cozy fireplace in the living room, each detail has been carefully considered. The open layout and ample natural light create a warm and welcoming atmosphere. 4. Neighborhood Vibes: Beyond the property itself, the neighborhood has exceeded my expectations. It's a friendly community with access to essential amenities, parks, and schools. The location strikes a perfect balance between tranquility and convenience. 5. Overall Satisfaction: In conclusion, my experience with buying this house has been incredibly positive. I'm not just a homeowner; I feel like I've found a place that perfectly aligns with my lifestyle and preferences. I'm grateful for the smooth process, the well-maintained property, and the welcoming neighborhood. This home has exceeded my expectations, and I'm excited for the memories that await. ... More

My experience was great until it came down to closing. The title person handling my home was a pain. She wouldn't get on the portal that my lender had setup for all paperwork to go to one place. She was uncooperative on that part. Certain things that could have and should have been paid at closing they wanted paid up front. Anything that KB Homes tell you as far what they provide. Be sure to get it in writing

The construction team and contractors were well experienced. Responded very promptly and clearly with any questions or concerns we had.

The build quality is not at all good, the materials used are sub par. The workmanship is not at all good. Seems like some armature who has no experience has built the home. There are scratches on the marbles in washrooms and kitchen sink. Kitchen cabinets have so many damages like literally looks as if it is 10 years old. Dry wall putty is not put properly and chips off and cracks everywhere angles were not put properly for doors and windows. Door frames have damages everywhere even before they were handed over. The sales team literally said if you don’t want to purchase then you can back out and we will sell it to someone else asap when asked to fix these issues. ... More

1. It is expensive 2. Quality is not that great 3. Homes are low to medium quality may be good for first home buyers 4. Not many options

We are having numerous problems with the house. The doors quality is extremely poor. The paint kept chipping off. The hinges were not set properly. Even after the support team coming in and fixing it…it’s still the same. The guest restroom bath tub has been blocked since the day we moved in…it’s been over a month…we pointed out a flaw in the ceiling and the builder Tyler…conveniently said that’s something we need to get done. The tree on the front is replaced twice and both the times we got a dead tree. It’s unacceptable to deliver such poor quality.

bad experience in everything. Took 2 years almost to build, with poor quality and do not add value to house. Its a loosing asset

Well Done. Very pleased with the house and quality of service!