KB Home Reviews in Houston, TX

I love my new home,

it was going so well since 4 days left before the closing date. They let me know about the delay 4 DAYS before closing and I had to pay extra money to Airbnb and the storage. Because I moved from California and had nowhere to stay you shouldn't trust them and take some action about what they promised about the closing date.

I had an outstanding experience from start to finish.

I could not give 5 stars because everything were good, except the old KB loan team were incompetence and did not co-operate to lock interest rate for my mortgage. As a result, it cost me higher mortgage at closing with new loan team. Other than that, sale, maintenance, construction were all good.

I really did enjoy our entire home buying experience. Everything from the sales, financing, contractor, and believe it or not, even the closing process. The area we chose is very peaceful and quiet, we love the scene driving to and from work. The home elevations are very beautiful and the floor plans are awesome and very functional. The reason I gave 4 stars for quality it is not because of the materials used, it is simply because it just seems that towards the end, things were done in a rush and there's a lot of areas that could've used more attention and detail. Just makes it look like you're not the first person to live in the home. Not something you want as a first time homebuyer. Hoping that it is nothing a few touch ups can't fix. Turley, that is the only bad thing I can say about my new KB Home. Other than that, I love it! ... More

It’s been great experience starting with the loan process staff members and customer service home materials are what are expected as what you choose overall I’m very satisfied with KB Homes purchase

Beautifully made and I can't thank KB enough for the warm welcome I have received thank so much for making my home buying experience a huge success. I thank the God above for his mercy and grace. I thank him for putting KB in my path.

super nice people to work with

It take more than 1 year to complete building my house. I was lie to by initial sale person than there was not material shortage and later found out not the case. Th workman ship is terrible. I had to hire home inspector top find 20 flaws. The front and back side concrete crack before we move in. The water heater van is leaking form the roof despite numerous effort to get it fixed. Do not recommended to buy house build by KB home.

Rhonda, Jeanne, JT and John were great to work with. I love my new home.

The process was easy and great communication between the builders. Any concerns were addressed effectively

Speechless with how happy my family and I are with the our new home. KB’s excellent team is there with you every step of the way, from helping you find the perfect house for you to even after you moving in the house. I appreciate them checking with me and making sure everything is right and working properly with the house. Thank you for our dream home KB!

Our house did not have the upgrades we selected at the studio. We realized that only after closing. They haven't fixed it yet and is delayed for ever. Rest everything is good so far.

The house is great. The construction manager is corporative.

My expectations of my home were met. Am really happy with my new home. I would definitely recommend

Sales team all the way through mortgage and construction was amazing. Especially Chad who was my construction manager went above and beyond with everything we needed. Very professional, responsive and made sure everything was to our utmost satisfaction.

Love the new home. Staff were approacgable and friendly. Construction encountered delays but overall a great experience. Warranty program is also very good

Good experience, I like the amability of the seller & all personal than perticiped in all process.

It was well good experience.

Workmanship is terrible. Was a headache through the whole process.

I had a great buying experience with KB Homes and the two people who deserved recognition are Shannon (construction) and Grey (Sales). They were always attentive and accommodating.

KB homes is a great place to buy your dream house. I really love my new house. Just wish I had prior experience buying a house so I could get certain things inplace on the house before I moved it.

Excelente servicio, una gran experiencia.

Kari, my sales person was great. Everyone was great before closing. But it seems once you close, PM's disappear and don't respond. I have had major issues with doors and paint in my house, it keeps happening and it is very frustrating. The PM, Paul and Shelby in customer claims have been good to work with, but I need this issue to be corrected so that it doesn't happen anymore.

I was not able to use kb home lenders for the fact there was something on my credit report and they declined my application before I could correct the error with the credit agency. But Ken, the sales representative was awesome. He became inspirational and was there with me to the very end. I know I gave up after the rejection but Ken advised me to follow up with the credit agency which I did and the error was instantly corrected. I termed him my guiding Angel. Then comes the other out standing professionals from the Studio lady who was spot on ( I did my studio selections online-COVID 19) to the builders and I was getting timely updates and I visited countless times to keep up with the developments. I did not use an agent but I made sure I knew what was going on and what’s next to follow. Quite an experience. The greatest thing in the end, I got my dream home. It was worth the wait and the price awesome ( I was constantly checking out other builders price). The day I got my keys, went inside what’s now my home for the first time , tears rolled down like bursted water pipe, tears of joy. This is like a dream come true , actually more than I ever imagined and I found myself on my knees giving Glory to the God. ... More