KB Home Reviews in Houston, TX

It’s a much easier experience than I thought it would be. Not stressful at all. Everyone is very helpful.

Good timing and customer service!

The workmanship is one of the major keys that makes the house not worth the price. Everything was so thrown together and now we have to deal with asking them to fix several things that appear to be KNOWN issues but overlooked just to go ahead and secure the sale.

Very friendly and helpful staff. Kept me up to date every step of the way

Bobby the construction manager was so great. He made us love the house and was very helpful. i will give him 100%

it was a wonderful experience

Long time we waiting for this house and the price increase to much from the waiting time

Good People who care about their job and helping others. Thank you

Would recommend this builder to anyone .

I lost $70K because of KB Lender. Long story but just saying stay away from the KB Mortgage!!!

Thank you for working with us on our concerns on time every time. But i must say the door knobs coming off so far 4 in less than 2 months is not good. I have decided to overlook that i almost gave 4 stars.

I enjoyed all the process, I was updated at every litle step answer all the question . I had. I recommend KBhome to every body. the things I love most is their floor plan I have now all the space needed for my kids.

Sales promised a complete home in 6 months however the construction team said it would be closer to 9. So from the beginning, I was being misled. My weekly updates were not always kept, one time i had to ping the construction mgr as I hadn't heard from him in a month. The updates were never complete. If 5 things were complete, i was informed about one. Sales promised weekly updates and photos and that never happened. I hired a 3rd party inspector and he pointed out issues that I then had to beg to get addressed. The best advice I would give someone is research everything and stay in top of the construction team. Get a 3rd party inspector. Loan and design studio personnel were top notch. I felt pressured over and over again to rate the team with 10s even though they know they were not warranted. ... More

My realtor was the one who told me about the builder. Signing for my home in the beginning was a breeze. But after I signed, it took months before they finally began building my home. Then, they switched the head builder for my home 3 times. I would never really get any updates on my home and how it was coming along. Not to mention the home that they presented to me looked nothing like my home. So I didn't really know exactly how my home was going to look in the inside. And now that I'm finally in my home after literally 17-18 months of waiting, I'm finally happy. Me and my kids. But to tell you the truth, I wouldn't refer anyone to this company. ... More

It was great and nice

Overall - positive experience

Yes,it was a great experience!

I'm Happy with my kb Home

All of the windows are poorly mounted and can't open them without them falling off,stairs are wobbly and roughly finished outlets don't work

I wouldn't recommend anyone to buy a KB Home

I was able to get more house for price I paid

Our expierence was delayed due to covid and lack of supplies but the workers and construction manager were beyond perfect and very professional. Could not have done it without them letting us know each step that was happening.

Value in todays fast pace real estate market

The sales was great but the construction came with hitches because of communication issues. However, after I entered my house, the response has been good.

Week of purchasing home, air conditioner stopped working due to contractors putting nail holes in the copper tubing. Contract laborers below par - woooden fence in back yard 7" from ground with jagged, uneven edges gaps. Patio foundation has cracks after two months. Siding on windows not completed. Gap on trim of front door inside home where the ceiling meets the door. These are just a few items. Still waiting for more items to be addressed by Builder. Thankful to have a home but wondering if should have gone through another builder.