KB Home Reviews in Houston, TX

I had the best experience with KB! I was included in every part of my home.

They always gave listening ears to hear my own concept about what I wanted and gave me advise appropriately.

Thank you all for everything. This was a great experience. From start to finish. Great job KB and everyone that was apart of this journey.

Visit your future home periodically, to detect issues in the construction process and ask for corrections every step till conpletion

THEY WERE FANTASTIC, COMMITTED AND ALWAYS READY TO HELP.

Sales (David) and warranty (Daine) have been excellent

Over all good but a few delays during the build due to back orders .

Was told things were fixed after move in but they were not

Super smooth in a time thats super unsure and bumpy! The best team, and perfect communication at all times

That once you sign the design contract, there is no going back. Even if you want to change something the very next day. So leave some time between the two design appointments so that you can decide whether you want to change your mind or not.

The contractor was very truthful and realistic through the whole process.

Was a very good experience

Was a great experience from start to finish and the entire team made sure I was happy throughout.

We love our home, but the process to get into it was frustrating. Putting aside supply chain issues that are out of anyone's control, we were jerked around by KB throughout the construction process and communication was inconsistent. The lender they push you to use had poor customer service. The house wasn't ready at closing, and we're still trying to get the last outstanding issue finished. It felt like they were trying to crank out more homes than they're able to do and we fell into the cracks. It doesn't matter how many times they apologize to me, I still will not recommend this builder.

The finished is perfect and overall pretty good

I absolutely enjoyed working with my team at KB Home Bryan Crossing. Throughout my entire process, everyone made me feel comfortable and treated me as if I were the only customer they had. They, personally, kept me up to date each week regarding the building of my home. AJ, Jacqueline, Julio, Tom, and Jimmy were always there when I called. I'm glad that I entrusted KB Home with the biggest purchase of my life. I wish that everyone could have this experience!!!

The builders and sales person were professional and friendly, and we got a good value for money gone. The client manager is very responsive and ensures concerns we’re addressed promptly.

The superintendent talked a great game but has fallen short in completing his job! The people who installed the grass did a very poor job grading and installation. There are low places and high places which was filled in with pit soil and still has not solved the problem. The job is unacceptable and needs to be done correctly which calls for removal of existing grass regrading placement of soil and reinstalling new grass. This has been brought to the attention of your company!

Sales rep, construction supervisor, and warranty rep all have outstanding attitude and are very helpful. Had some small issues after the home was closed but they handled everything timely. Good team.

Chase and Freddy were both great and responsive.

The professionalism of the staff and thier willingness to assist me in all my inquiries

Love the quality of the build

Great communication and very on top of things

This is my first home buying experience and I am happy to enjoy the journey with KBH.

Everyone goes above and beyond at KB. I have nothing but great things to say about all the staff I had the pleasure of meeting. Thank you for creating a seamless home building experience!