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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 969 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

969 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

KB Home - Good home

  • Jason W.
  • Verified HomeBuyer
  • February 20, 2019
  • Humble, TX

Good home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - No tips or guidance

  • Anne C.
  • Verified HomeBuyer
  • February 15, 2019
  • Humble, TX

No tips or guidance

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my home!!

  • Felicia B.
  • Verified HomeBuyer
  • February 13, 2019
  • Katy, TX

The service was amazing! They treat you like family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good

  • Manuel Q.
  • Verified HomeBuyer
  • February 13, 2019
  • Cypress, TX

Good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good experience

  • ROBERTO G.
  • Verified HomeBuyer
  • January 24, 2019
  • Katy, TX

Everything was great.. quality great.. no problem whatsoever..

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Good experience

  • Aaron H.
  • Verified HomeBuyer
  • January 21, 2019
  • Houston, TX

Good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It’s all good.

  • Jianfu G.
  • Verified HomeBuyer
  • January 18, 2019
  • Houston, TX

People are nice and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loved my contractor and sales rep but trim work was disappointing

  • Katherine B.
  • Verified HomeBuyer
  • January 17, 2019
  • Humble, TX

My sales agent Tabitha and contractor Jimmy were amazing! I wish the trim guys had been more careful and cleaner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - The KB Home was built great and the people I worked with from

  • Tyrone G.
  • Verified HomeBuyer
  • January 17, 2019
  • Pearland, TX

The KB Home was built great and the people I worked with from the Sales, Studio, loan officer, to the construction were AWESOME!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Rough start Great finish

  • Alan I.
  • Verified HomeBuyer
  • January 08, 2019
  • Pearland, TX

Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - So far so good

  • Dean A.
  • Verified HomeBuyer
  • January 07, 2019
  • Houston, TX

So far so good

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Staff were great !

  • Linda M.
  • Verified HomeBuyer
  • December 28, 2018
  • Houston, TX

Staff were great !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Excellent

  • Daliah Q.
  • Verified HomeBuyer
  • December 20, 2018
  • Houston, TX

Excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service review

  • Nikola P.
  • Verified HomeBuyer
  • December 12, 2025
  • La Marque, TX

Both Cole and Andrew were very responsive, friendly and helpful throughout the whole sales process.

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

Great service!

  • Diveanne M.
  • Verified HomeBuyer
  • December 11, 2025
  • Alvin, TX

The team was very helpful with the entire process. My loan officer Andrew, and builder Blayne were open to communication and available to help when needed. 10/10 experience

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Happy with the outcome

  • Angelica C.
  • Verified HomeBuyer
  • November 13, 2025
  • Katy, TX

We had a great experience building our new home with KB Homes. The quality of the work is excellent, and everything turned out just the way we hoped. After moving in, there were a few small issues that came up, and while communication was a little delayed at times, everything was eventually taken care of and resolved. Overall, we’re very happy with our new home. A special shoutout to Eli, Charles, Tasha — they were amazing to work with! Friendly, knowledgeable, and always willing to help. Would definitely recommend KB Homes to anyone looking to build a home.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great Experience

  • Jonathan J.
  • Verified HomeBuyer
  • November 05, 2025
  • Spring, TX

Process went very smooth from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

I like what I get

  • Humam H.
  • Verified HomeBuyer
  • October 22, 2025
  • Fresno, TX

quite nice area need more trees

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Easy Process

  • Victor N.
  • Verified HomeBuyer
  • October 22, 2025
  • Hitchcock, TX

Lots of helpful information throughout the process. I always had a question answered no matter the complexity. Home was ready to move in and no issues whatsoever.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Was very excited about owning a new home

  • Edgard Adan G.
  • Verified HomeBuyer
  • September 09, 2025
  • Hockley, TX

Experience was okay, first time buying a new home.

Total Score 5


Quality 3

Trustworthiness 3

Value 5

Responsiveness 5

Great

  • Kadejah F.
  • Verified HomeBuyer
  • September 03, 2025
  • Spring, TX

Thank you to Sapna, Tanika, Dustin, Bria and Shelby.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

NA

  • Jessica Arlene D.
  • Verified HomeBuyer
  • August 06, 2025
  • Katy, TX

Was a quick close which we are grateful was able to happen

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB workers

  • Melissa Diane N.
  • Verified HomeBuyer
  • June 03, 2025
  • Alvin, TX

Everyone that I got in contact with was polite, quick to meet my needs, and they even checked back on me

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

everything went good they took care of any problem we had

  • Henry W.
  • Verified HomeBuyer
  • May 08, 2025
  • Conroe, TX

they need to get a good salesman like i did that knows what everything is ivan was great paul took care of anything i ask about very knowledgeable on what he does and he listens to what you want done and takes care of it

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mostly good

  • Gregory G.
  • Verified HomeBuyer
  • February 11, 2025
  • Conroe, TX

KB team set a record in closing our home to beat Christmas deadlines. Minor workmanship issues will be tallied and shared at ten-month home inspection. Landscape issues - sod appreciated but poorly installed, yard not graded well. Slow response from HOA on getting backyard shed approved - still waiting!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 3