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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - I really enjoy my new home!

  • Tumicka T.
  • Verified HomeBuyer
  • May 25, 2021
  • Porter, TX

I really enjoy my new home! The customer service is great have not had any issues!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Alma was so helpful and professional, was really nice working

  • Hakam J.
  • Verified HomeBuyer
  • May 25, 2021
  • Katy, TX

Alma was so helpful and professional, was really nice working with her, she was quick and very helpful, I would like to mention James as well, he helped alot with home warranty and fixing some issues after closing on the house. In general I had a great experience dealing with KB home builder and all of its staff. Thanks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We had a great experience tru the process of building the home

  • Sanela A.
  • Verified HomeBuyer
  • May 25, 2021
  • Houston, TX

We had a great experience tru the process of building the home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great customer service

  • John J.
  • Verified HomeBuyer
  • May 25, 2021
  • Rosenberg, TX

House was perfect. Timeline to completion went smooth. Great people to work with and always kept us informed along the way.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - They did a great job on the house and we are very happy.

  • Kenny K.
  • Verified HomeBuyer
  • May 25, 2021
  • Magnolia, TX

They did a great job on the house and we are very happy. Great value and great people.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We would purchase from KB Homes again.

  • GNC L.
  • Verified HomeBuyer
  • May 18, 2021
  • Magnolia, TX

We would purchase from KB Homes again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No complaints

  • Clarence B.
  • Verified HomeBuyer
  • May 18, 2021
  • Rosenberg, TX

We have no complaints, couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Salesperson and floor plan great

  • Wonderful W.
  • Verified HomeBuyer
  • May 18, 2021
  • La Marque, TX

Home still has a few things that need to be fixed: Garage does not work. Patio ceiling fan does not work. Faucet water smells horrible

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Great service

  • Luis M.
  • Verified HomeBuyer
  • May 12, 2021
  • Houston, TX

It was stressful at first, (first home) but the David & John put my mind at ease. As the house was being built, I received weekly updates, including pictures. When it was time for the final inspection, John made sure I understood that I had to be 100% satisfied with the house before closing. David has come by and John has called after I moved in to make sure everything is ok. I'm very happy with my house.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Workmanship

  • Kentrall N.
  • Verified HomeBuyer
  • May 11, 2021
  • Katy, TX

The overall workmanship needs improvement. We were hesitant to close on our home, but was assured that these items would be corrected once workorders were submitted. Our lawn has drainage issues on one side of the house, which we were told would be fixed, but hasn’t been. Doug, our sales rep, has always been great with checking in on us and making sure we are okay. I would give him 10 stars off we could.

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

KB Home - My experience with KB Homes was wonderful.

  • Deloris B.
  • Verified HomeBuyer
  • May 11, 2021
  • Porter, TX

My experience with KB Homes was wonderful. My construction leader Mike kept me up to date with the building process every Friday.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Cuc N.
  • Verified HomeBuyer
  • May 06, 2021
  • Magnolia, TX

I really like it . Everything is perfect

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - the building team was and is amazing.

  • Jessica L.
  • Verified HomeBuyer
  • May 04, 2021
  • Houston, TX

the building team was and is amazing. they are the reason I recommended kb homes in the state of florida.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Great Staff members

  • Temitayo L.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

It was a good one. Will recommend friends and family.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Great overall experience!

  • Kevin B.
  • Verified HomeBuyer
  • May 04, 2021
  • Rosenberg, TX

Great overall experience! We had 2 different superintendents during the build process, the first ended up leaving to a different community after the first month or so. Either way both GREAT at what they do! My main superintendent has been on top of everything even after the move in/ closing date! Very satisfied and it’s great to know that when I have a issue pop up little or big, he is always on it and there to help!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My overall experience was pretty exceptional, although buying

  • Elizabeth H.
  • Verified HomeBuyer
  • May 04, 2021
  • Katy, TX

My overall experience was pretty exceptional, although buying a home is exciting, (before and after), my “team” went above and beyond my expectations. Rhonda(sales) , Sandra (processing) and Chad (construction) ALL deserve more than 5 stars .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home

  • Estifanos L.
  • Verified HomeBuyer
  • May 04, 2021
  • Richmond, TX

Great experience with kb home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

High quality home on time

  • Luis L.
  • Verified HomeBuyer
  • April 29, 2021
  • Houston, TX

I fell in love with the house from the first time I saw model house I knee it was for me. Not only does the house exceed my expectations in quality but also all the people from KB Home that followed up with me throughout the process were always friendly and helpful. I have no hesitation in recommending you to buy a home with KB Home, they are beautiful!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home -

  • Tri H.
  • Verified HomeBuyer
  • April 28, 2021
  • Katy, TX

Im happy with house and neighborhood is good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My opinion is any house with four bedrooms need to have three

  • Le H.
  • Verified HomeBuyer
  • April 27, 2021
  • Houston, TX

My opinion is any house with four bedrooms need to have three bathrooms because with two bathrooms not enough for their family and guests.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had the most amazing experience!

  • Jasmine G.
  • Verified HomeBuyer
  • April 27, 2021
  • Porter, TX

I had the most amazing experience!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Deborah H.
  • Verified HomeBuyer
  • April 26, 2021
  • Porter, TX

The whole process was pretty effortless. From choosing our home, making selections at the design studio, financing & closing. Our questions were answered, no matter how trivial.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I think the idea or the mission is good, things to improve, the

  • Raul L.
  • Verified HomeBuyer
  • April 22, 2021
  • Houston, TX

I think the idea or the mission is good, things to improve, the workforce, work supervision, and post-sale complaints

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

KB Home - The experience of building our home with KB was amazing, I would

  • Kambria T.
  • Verified HomeBuyer
  • April 22, 2021
  • Porter, TX

The experience of building our home with KB was amazing, I would recommend them!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Overall experience was very good.

  • Michael K.
  • Verified HomeBuyer
  • April 21, 2021
  • Magnolia, TX

Overall experience was very good. Always able to speak with someone when needed. House we purchased was good sized, but lacking in storage...only fair sized clothing closets, minimal 2 car garage width and height, and though we purchased an elevation with a gabled garage, the space is trussed, and not usable for storage. With basements in Houston very scarce, you would think storage would be more of a concern in designing a home. Guess you should budget for a storage unit for kayaks, bikes, tools, camping equipment, etc.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4