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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - This is a great company!

  • Oscar H.
  • Verified HomeBuyer
  • April 20, 2021
  • Conroe, TX

This is a great company! If you are looking for a new home please try KB home . We visit few Communities before KB and not one show the high interest and helping up with ours needs ..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We enjoyed the process

  • Eric L.
  • Verified HomeBuyer
  • April 15, 2021
  • Houston, TX

We enjoyed the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had a great experience with kb home.

  • Abel P.
  • Verified HomeBuyer
  • April 10, 2021
  • Houston, TX

I had a great experience with kb home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB is a good home builder

  • Phuoc T.
  • Verified HomeBuyer
  • April 07, 2021
  • Houston, TX

KB is a good home builder

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It’s the people that make the difference!

  • Jontrice D.
  • Verified HomeBuyer
  • April 05, 2021
  • Houston, TX

KB has offered a team of people who truly care and work on the behalf of the buyer! I absolutely love my home and I had the most wonderful experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I’m a very happy my new house.

  • Nhac D.
  • Verified HomeBuyer
  • April 03, 2021
  • Houston, TX

I’m a very happy my new house. Thank you KB home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was nice having weekly calls for updates on the building process

  • Anonymous
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

The KB team was very helpful and responsive in all the things we inquired about the building process and they upgrade selections. They made sure to keep us updated as much as possible. The house is really energy efficient and the open floor plan is very nice. Would suggest better home cleaning before moving in and wait for ground to dry before putting on sod. There were a lot of uneven spots in the grass and gaps between some of the sod which causes some drainage issues and wet spots.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

The excellent experience of customer service

  • Gilbert A.
  • Verified HomeBuyer
  • March 31, 2021
  • Houston, TX

Starting off it was a great team starting with Warren, who went step by step, Luiz broke everything down with the numbers, just like Phillip all these guys was great. Ms. Evelyn V was a great person from start to finish with making sure everything was correct and the process was smooth. Corey kept me updated on the house while being build and point out things from ground up to the house was finished. This group of people are well experience and knowledgeable of what they are doing with great communication till I closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Staff

  • Arthur C.
  • Verified HomeBuyer
  • March 27, 2021
  • Porter, TX

This is my first time purchasing a home. I’ve heard so many bad experiences folks encountered with other companies, but KB made this a piece of cake. They held my hand every step of the way. Thank you guys

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

They are always available on the phone to answer questions , giving you weekly updates and very caring and compassionate.

  • Keluntang B.
  • Verified HomeBuyer
  • March 26, 2021
  • Houston, TX

Custom made homes. Built just the way you like it. Just like they said "No two homes are the same".Its true!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good craftsmanship

  • Steven S.
  • Verified HomeBuyer
  • March 25, 2021
  • Houston, TX

I'm very pleased with our home. It is very nice to know that it was actually done with human hands. And with that it has a very special touch a unique. We could not be happier with our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I loved the personal contact on a weekly basis.

  • John G.
  • Verified HomeBuyer
  • March 25, 2021
  • Houston, TX

I was informed what was going on every step of the way!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I did have an issue with the garage door opener, but it was addressed

  • Melissa M.
  • Verified HomeBuyer
  • March 24, 2021
  • Katy, TX

I did have an issue with the garage door opener, but it was addressed quickly.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home are Excellent People

  • Jose S.
  • Verified HomeBuyer
  • March 24, 2021
  • Houston, TX

I appreciate your valuable support and continuity in monitoring and troubleshooting. Thanks team.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Jarrell J.
  • Verified HomeBuyer
  • March 20, 2021
  • Houston, TX

My experience with this company was great, with any issue I had the response of their staff was amazing. Cristina was amazing always responded immediately and helped my family and it’s needs!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Bad quality of workmanship and materials

  • Anonymous
  • Verified HomeBuyer
  • March 17, 2021
  • Conroe, TX

Bad quality of workmanship and materials

KB Home responded:
Hello, We're sorry for any frustration with your home and materials. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. – Brian

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 3

KB Home - It was all a great experience.

  • Beverly R.
  • Verified HomeBuyer
  • March 17, 2021
  • Houston, TX

It was all a great experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good experience overall but we do have some small issue needs

  • Syed J.
  • Verified HomeBuyer
  • March 16, 2021
  • Richmond, TX

Good experience overall but we do have some small issue needs to be resolved

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

KB Home - Our Overall customer service experience wasn't as pleasurable

  • Gaybree A.
  • Verified HomeBuyer
  • March 11, 2021
  • Richmond, TX

Our Overall customer service experience wasn't as pleasurable as I would have liked it to have been, But the ending results were captivating.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 3

KB Home - This is a great home builder helping first time home buyer.

  • Remigio G.
  • Verified HomeBuyer
  • March 09, 2021
  • Houston, TX

This is a great home builder helping first time home buyer. Dream home comes to reality.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great quality home for

  • Jesus C.
  • Verified HomeBuyer
  • March 09, 2021
  • Houston, TX

Great quality home for

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - To fast and very well

  • Roberto P.
  • Verified HomeBuyer
  • March 04, 2021
  • Houston, TX

To fast and very well

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Beautiful floor plan and love the house, but better quality control

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2021
  • Richmond, TX

Beautiful floor plan and love the house, but better quality control and better handling of issues with construction is needed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

KB Home - Amazing Staff!

  • Anonymous
  • Verified HomeBuyer
  • March 02, 2021
  • Richmond, TX

Amazing Staff! The home buying process was made simple with KB!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great people

  • Ahmad L.
  • Verified HomeBuyer
  • March 02, 2021
  • Porter, TX

They made the whole process so easy and exciting and always kept me updated on the process of the build every week

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4