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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

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Customer Reviews

KB Home - Mark and Bobby made it for me!

  • Stephen M.
  • Verified HomeBuyer
  • March 02, 2021
  • Houston, TX

Mark and Bobby made it for me!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The design studio

  • Roy P.
  • Verified HomeBuyer
  • February 24, 2021
  • Houston, TX

Lots of upgrades that drives tge home price up. But in our case we love the way everything came together!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

KB Home - I have a great experience with KB Home

  • Islam K.
  • Verified HomeBuyer
  • February 19, 2021
  • Richmond, TX

I have a great experience with KB Home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Attentiveness

  • Patrick P.
  • Verified HomeBuyer
  • February 16, 2021
  • Houston, TX

Get in contact with the right people and your experience will go smoothly!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The Unfortunate Sales Assistant

  • Morgan A.
  • Verified HomeBuyer
  • February 16, 2021
  • Magnolia, TX

Ugh!! I love my home but this was truly the worst experience I have ever had. The sales associate I worked with was not honesty, especially at the beginning about times it would take to move in. I was told 3 months and it ended up being more like 8. I would have much rather heard honest answers than dishonest answers just to get me to sign the contract. The construction manager was a breath of fresh air to work with - so that is a huge positive!! I just hated feeling manipulated buying my first home. Not to mention the sales assistant came to my home asking me to change my survey answers. ...

KB Home responded:
Hi Morgan, I’m very sorry that you’re disappointed with your experience. We would love to have somebody contact you regarding any concerns. Please email us at CustomerRelations@kbhome.com and we will ensure a representative reaches out to you as soon as possible. -Nick

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 3

KB Home - Very good customers service, very good construction over all

  • Josue A.
  • Verified HomeBuyer
  • February 16, 2021
  • Magnolia, TX

Very good customers service, very good construction over all and at the time to move in very good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Great experience and good communication

  • Alberto L.
  • Verified HomeBuyer
  • February 16, 2021
  • Magnolia, TX

Great experience and good communication

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent service and professionalism especially from Dinh.

  • Hortencia J.
  • Verified HomeBuyer
  • February 16, 2021
  • Houston, TX

Excellent service and professionalism especially from Dinh. I love my house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - I had a wonderful experience and I’m very happy with my home.

  • Alphonse S.
  • Verified HomeBuyer
  • February 16, 2021
  • Porter, TX

I had a wonderful experience and I’m very happy with my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - smoot experience, totally recommendable!

  • Arturo F.
  • Verified HomeBuyer
  • February 11, 2021
  • Richmond, TX

smoot experience, totally recommendable!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

KB Home - Updating the process on a timely manner Honest and people

  • Juanita S.
  • Verified HomeBuyer
  • February 06, 2021
  • Houston, TX

Updating the process on a timely manner Honest and people in the management are helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Our whole experience was great

  • Brandon L.
  • Verified HomeBuyer
  • February 04, 2021
  • Magnolia, TX

Our whole experience was great

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - We felt good about the whole process, good material, real good

  • Nabil A.
  • Verified HomeBuyer
  • February 03, 2021
  • Houston, TX

We felt good about the whole process, good material, real good quality, we feel we got good value for our money.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

KB Home - Any concern I’ve had, big and small, has been handled in a timely

  • Kalvin G.
  • Verified HomeBuyer
  • January 29, 2021
  • Houston, TX

Any concern I’ve had, big and small, has been handled in a timely and professional manner

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Love it my new house

  • Hany M.
  • Verified HomeBuyer
  • January 28, 2021
  • Richmond, TX

Love it my new house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Would recommend to anyone who is looking for a new home

  • Jay W.
  • Verified HomeBuyer
  • January 27, 2021
  • Houston, TX

Would recommend to anyone who is looking for a new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Smooth process.

  • Susan M.
  • Verified HomeBuyer
  • January 26, 2021
  • Houston, TX

Smooth process. Reliable staff. The end product was gorgeous. Saw my home built from the ground up. Amazing feeling.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Good Builder, just wished they did their due diligence in land

  • Anonymous
  • Verified HomeBuyer
  • January 26, 2021
  • Houston, TX

Good Builder, just wished they did their due diligence in land surveys. To not hold up construction.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

The overall building and buying experience was fun and exciting vs stressful and overwhelming.

  • Anonymous
  • Verified HomeBuyer
  • January 20, 2021
  • Houston, TX

Very pleased with the home building and buying experience with KB Homes. The process was fun and exciting, and everyone was extremely friendly and helpful. My project manager had amazing attention to detail, was very thorough, and communicated with me on a regular basis,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Still waiting for superintended to finish details that were left

  • Marcos S.
  • Verified HomeBuyer
  • January 20, 2021
  • Houston, TX

Still waiting for superintended to finish details that were left incomplete in my home!

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

The flow of the home stood out the most.

  • Ishmael S.
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

KB is a good builder.Contractor will work with you.Make sure and know all that you want and install before you purchase and visit the home frequently during the build.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Excellent Customer Service

  • Edward S.
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

From the first moment that I met with the salesperson, to the walk through with the builder, to the follow up with the claims department, the customer service has been excellent!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great Home buying Experience

  • Anonymous
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

Wonderful Office staffs, building Supervisor and Warranty Manager. The Home loans department agents were pretty good and responsive. Great and smooth experience buying home with KB builders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Excellent StaffFrom FrankTo JakeTo Luis and his boss who covered

  • Daniel M.
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

Excellent Staff From Frank To Jake To Luis and his boss who covered him when he was out And the rest of the staff

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

professional building representative

  • Sherman P.
  • Verified HomeBuyer
  • January 19, 2021
  • Houston, TX

Good communications with builder: Maynard

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5