KB Home Reviews in Houston, TX
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
View Homes
Customer Reviews
KB Home - KBHOMES did a great job inside out.
- Eberechukwu M.
- Verified HomeBuyer
- January 19, 2021
- Houston, TX
KBHOMES did a great job inside out. I love my new home. Thanks to KBHOMES
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The attention to detail and customer satisfaction
- Frederick C.
- Verified HomeBuyer
- January 15, 2021
- Magnolia, TX
It is the details that make the difference in customer service and home quality, that which KB home has at every step
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - KB HOME team are very helpful and take care of any problems immediately.
- George B.
- Verified HomeBuyer
- January 14, 2021
- Richmond, TX
KB HOME team are very helpful and take care of any problems immediately. Thanks Jimmy, Eric and AJ for taken care of our concerns always you are the best
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Home - While the process took longer than we were originally quoted,
- Felice W.
- Verified HomeBuyer
- January 13, 2021
- Houston, TX
While the process took longer than we were originally quoted, it's been worth the wait.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We are pleased with our home.
- James F.
- Verified HomeBuyer
- January 12, 2021
- Houston, TX
We are pleased with our home. I wish I could've had a different backdoor but overall we're satisfied.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Beautiful homes
- Rebeca E.
- Verified HomeBuyer
- January 12, 2021
- Houston, TX
Customer satisfaction is their #1 goal! They're with you every step of the way!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Awesome Builder that made sure the entire process was smooth
- Anonymous
- Verified HomeBuyer
- January 12, 2021
- Houston, TX
Awesome Builder that made sure the entire process was smooth and kept us updated on the status of our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - The builder used good quality materials.
- Olubunmi A.
- Verified HomeBuyer
- January 12, 2021
- Conroe, TX
The builder used good quality materials.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good experience.
- Syed A.
- Verified HomeBuyer
- January 12, 2021
- Richmond, TX
Good experience. From beginning to end process all were cooperative. Sales team mr cecillio, finance mortgage team mr paul, mr Brad and construction mhr mr eric. Thankful to all of them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Good communication during building process
- Dean M.
- Verified HomeBuyer
- January 09, 2021
- Porter, TX
Good communication during building process
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
superintendent was outstanding and took care of any concerns i had, and was always availabe
- Randy B.
- Verified HomeBuyer
- January 08, 2021
- Magnolia, TX
i picked a day that i would be home and the warrenty dept sent all subs requested in the time slot requested and they took care of all problems
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Hassle free buying
- Micah L.
- Verified HomeBuyer
- January 05, 2021
- Magnolia, TX
I told them what I wanted and expected and they met every milestone that they had. We love our new KB home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - I am very satisfied with my new home.
- Erika C.
- Verified HomeBuyer
- January 05, 2021
- Houston, TX
I am very satisfied with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Quality services promised and delivered
- Brianna S.
- Verified HomeBuyer
- January 05, 2021
- Richmond, TX
Quality services promised and delivered
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Design of the house was very nice
- Adam F.
- Verified HomeBuyer
- January 05, 2021
- Houston, TX
Any issues that you have with your home they immediately come and take care of them and that's a big plus for me
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - My experience was great.
- Calandra M.
- Verified HomeBuyer
- December 25, 2020
- Porter, TX
My experience was great. I’m loving my new home. It’s so comfy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - We love our new home.
- Elmus B.
- Verified HomeBuyer
- December 22, 2020
- Houston, TX
We love our new home.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - Good experience and great service.
- Humberto M.
- Verified HomeBuyer
- December 19, 2020
- Houston, TX
Good experience and great service.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 4
KB Home - My experience with KB Homes was great from beginning to the end.
- Nilsa S.
- Verified HomeBuyer
- December 15, 2020
- Conroe, TX
My experience with KB Homes was great from beginning to the end. The team of people that helped with the process were amazing and professional. I recommend KB Homes to anyone looking to build their new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great staff and great service. Trish R. was very responsive, I told her what we were looking for and when he became available she reached out to me.
- Schmanisky P.
- Verified HomeBuyer
- December 09, 2020
- Houston, TX
Trish our Sales rep was excellent. She was therre to answer any questions we had day, night and weekends.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Builder was great himself.
- Anonymous
- Verified HomeBuyer
- December 08, 2020
- Katy, TX
The “brand new” home as well as the whole process was rushed and not completed by the time we were moved in. It took longer than expected to build the home as well which made this process a little frustrating. The house looks nice though given everything else.
KB Home responded:
Hi, This sounds frustrating for you and I’d like to help. I can ask one of our division managers to contact you to discuss your experience. If you would be willing to email your name and contact information to CustomerRelations@kbhome.com, I’ll make sure someone reaches out to you as soon as possible to look into these concerns you have mentioned. -Brian
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
consistent communication
- Jennifer B.
- Verified HomeBuyer
- December 08, 2020
- Porter, TX
was always updating me for every detail through out the process, all the way from the sales team, to construction manager they were always keeping me informed on updates and making sure everything was done on time.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Quality of the home for the price is good.
- Timothy B.
- Verified HomeBuyer
- December 08, 2020
- Katy, TX
Quality of the home for the price is good.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
KB Home - We love our house and was very good overall experience with KB.
- Lisa S.
- Verified HomeBuyer
- December 08, 2020
- Rosenberg, TX
We love our house and was very good overall experience with KB.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Quality overall with a caveat
- Alton B.
- Verified HomeBuyer
- December 08, 2020
- Magnolia, TX
The process was good. I found it disappointing from the get-go that if our real estate agent was not present on first visit they would not be allowed on the purchase contract. This cost me several thousand dollars on the start with no going back, despite using their preferred agents. The building process was good and relatively quick despite the early stages of the pandemic. The builder overseeing my home was outstanding and fixed everything I requested, within the bounds of KB's very tight leash. The design center had plenty of options despite being highly overpriced, I performed the same ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 4
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.