KB Home Reviews in Houston, TX

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were doing. I hope that structurally, electrically, and with the plumbing and HVAC installation construction team really took their time and provided a professional and quality work because that is the work that homeowners cannot see and trusts the builders with. ... More

It's a positive experience building home with KB

Week of purchasing home, air conditioner stopped working due to contractors putting nail holes in the copper tubing. Contract laborers below par - woooden fence in back yard 7" from ground with jagged, uneven edges gaps. Patio foundation has cracks after two months. Siding on windows not completed. Gap on trim of front door inside home where the ceiling meets the door. These are just a few items. Still waiting for more items to be addressed by Builder. Thankful to have a home but wondering if should have gone through another builder.

it's been almost 2 months in our new home and little by little things are starting to fall apart. started with the garage and now down to smaller items that I'm able to fix on my own.

Bad communication with the builder… But on another note..Mrs Kathy was the one who really made this experience so wonderful… I give her all praise…

Overall we were treated good until it came time to get all the bugs out. Like door knobs coming off. AC blowing extremely hot only upstairs and we're still having issues

The sidings, hardie board around the house were installed crooked some crooked in and some bulging out, making rattling noises even when it lightly windy remind its not even pass 3 months yet after closing. I contacted the warranty officer and all he said is to send out the guy to put nails in, easy as it sound, but with those cracked and crooked in, i asked those to be replaced thy ignore ny request and they said will send out the siding manufacture to inspect. I wonder what the role the siding manufacture plays here since they arent not the one who installed it and arent the one hearing the rattling noises to the point it sounds like you pickup a wooden stud and keep smashing it to the wall. I’m regretting my decision entrusting KB’s quality on my house. Definitely not gonna recommend this builder to anybody i know. ... More

I am very happy with the customer support from the team. Always responsive to any questions we had.

Amazing nice work carried out.

Buying Experience was easy and very transparent

With KB home, you pick your home site, the home you want & EVERYTHING on the inside! So you KNOW you will love your home!

We love our new home.

Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!

Good communication with the builder

We bought this house between Nov 4th and Dec 14th. Fast and easy! I am very comfortable here and looking forward to many years more in it. Trey and Chad and the local team have been great.

This is my first experience buying a home and there were overwhelming and high pressure moments but ultimately everything worked out.

Right from the signing of the contract to buy, its been a pleasurable experience. The builder has an awesome customer support team! Kudos to the whole team

Overall experience was great. From start to finish the building process was the easiest of the journey. Jake, the construction manager was very informative and communicative and kept us up to date. Any issues we brought up to him he got fixed right away. Mortgage and sales is a little different. We ran into some issues that delayed our closing by 15 days with mortgage and our sales rep was not very communicative and felt very pushy when he was communicating. But overall, if I had to do it again with just kb as a builder I would. If I had to go through the process with the kb sales team and mortgage team included, I probably would not go with them. ... More

I'm Happy with my kb Home

Great home for the value. Would definitely recommend KB Home

If you are looking for spacious sitting room, kitchen and rooms, come to kb homes. They will give you the worth of your money

The trust of their building a nice house

Our sales person, construction supervisor and home warranty representative took good care of us and continued to do so after we closed on our home by providing great CUSTOMER CARE.

Staff is very friendly. We had a couple of issues with the contract that was not favorable, but other than that, the experience was great. Workers who built the house do leave trash laying around. That is probably the only issue I had throughout this whole process.

The most important thing is they were very honest at all time. Everything was ready before they promised me