KB Home Reviews in Houston, TX

concerned and excellent care

Great company. Really enjoyed the process but the basic house without upgrades is not worth the price and some of the upgrades are a little on the pricey side. We did a lot of upgrades ourselves after we closed. Overall would build with them again.

The experience was very positive until we started dealing with the finance department of KB Homes. We have great credit and credit scores and was going to put a down payment of half the cost of the house, yet the finance department (Mr. Aguilar) failed to be transparent with communication on items that was needed and the request for unusual request for letters for the home purchase was too much. In the end, it all worked out and we went with Navy Federal Credit Union and closed within 3 weeks after our initial visit with the credit union. They took care of care of a 30 year active duty service member w/o all of the unusual letter request to purchase a home in Texas. ... More

Beautiful homes, the options, and upgrades were awesome! We are happy with our new home!

KB is the best Builder in Houston

would not recommend upgrading your title. KB tile contractors have sloppy work floor is uneven and the grout is three different colors in our new home. Tile company did not even have a wet saw. My son is 18 months old and will stumble when walking to the house on uneven tiles. The other trades seem to do a little bit better for KB. My recommendation would be save your money. Don’t upgrade find a professional that can do it right after you’re in your house.

Excellent customer service

Many floorplans to choose from, tons of variety in the design center for personalization. All representatives are friendly and helpful.

Overall, am very pleased with the home and it's design and construction.

We love our home

Brand new home with issues and even though they tell you there is a warranty, no one calls to follow up or give an idea when issues will be taken care of. So not sure whether issues will be fixed.

Our sales person was not the greatest or most knowledgeable. We got many answers from them that were incorrect and ended up costing us in the end. Our construction manager was great but it seemed like the construction team cut corners and did not do everything correctly or to the best of their ability. We have some issues that still need to be fixed but we are having trouble getting them out to fix things. Overall, our experience was ok but would not build with them again.

The most important thing is they were very honest at all time. Everything was ready before they promised me

They gave us a beautiful house that is perfect for our family.

Speed, communication, helpfulness, availability was all great

Great experience.

Okay

All I can say is, WOW! I’ve enjoyed this journey from beginning to end. The design studio, my sales counselor, & construction manager all helped me every step of the way. I’m so glad I chose KB Homes as my home builder. I would most definitely recommend them to build your home for life.

Best decision made

Everything is fine

The home buying experience was great with KB. Everyone that my husband and I worked with was very kind and knowledgeable. They did everything in their power to make the experience great. When we came across any obstacles, they responded quickly and it was resolved.

good people

Friendly and great staff to work with from start too finish.

Our experience was positive and the employees have been GREAT.

Great Job! Happy with my KB Home.