Skip main navigation

KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Review

  • Jesse G.
  • Verified HomeBuyer
  • April 07, 2020
  • Houston, TX

Trish and Jake were exceptional!! I really enjoyed working with both of them! They made this part of the buying experience great!

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent care perfect home . I love my new home .

  • Obulusayo O.
  • Verified HomeBuyer
  • April 07, 2020
  • Conroe, TX

KB home took care of business building a house that can be called HOME . The team did an awesome job . Thank you .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service

  • Azubuike N.
  • Verified HomeBuyer
  • April 07, 2020
  • Katy, TX

Speedy response and customer service orientation

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not the best house for the money

  • Larry P.
  • Verified HomeBuyer
  • April 01, 2020
  • Magnolia, TX

For the money paid for house, I think the quality and workmanship is a bit lacking. Also, we picked a larger lot to install a pool in the future. But due to the extreme excavation to the back yard (which we discovered was necessary after the house build was well underway) to facilitate drainage. We may not be able to install a pool or even afford to install a pool. Not too happy with KB Homes right now.

KB Home responded:
Hi, Larry, we're sorry for any frustration. If you would like to speak with a manager of KB Home to discuss any concerns, please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. --Brian

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 3

Great experience

  • Stephanie M.
  • Verified HomeBuyer
  • March 31, 2020
  • Conroe, TX

We had a great experience from start to finish. We were amazed at the options at the design studio and the pricing was great. Mark, the contractor, was great explaining everything to us during the build. We would recommend KB to anyone and would definitely buy one again

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - On made our first home buying experience a breeze!

  • Maria S.
  • Verified HomeBuyer
  • March 27, 2020
  • Katy, TX

On made our first home buying experience a breeze! Thanks KB team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied but not perfect

  • James A.
  • Verified HomeBuyer
  • March 25, 2020
  • Magnolia, TX

Visit building site often

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

KB Home - We are very happy with our home

  • Casey W.
  • Verified HomeBuyer
  • March 25, 2020
  • Porter, TX

We are very happy with our home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amazing

  • Peace I.
  • Verified HomeBuyer
  • March 24, 2020
  • Magnolia, TX

The ambience was awesome. Very professional personnel.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Very Professional People

  • Erick M.
  • Verified HomeBuyer
  • March 24, 2020
  • Houston, TX

Very Professional People

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The dream come true

  • Cuong D.
  • Verified HomeBuyer
  • March 24, 2020
  • Conroe, TX

Thank you KB team. You do great job and hardworking

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

So In Love!!!

  • Roy D.
  • Verified HomeBuyer
  • March 19, 2020
  • Magnolia, TX

The entire experience from start to finish was just amazing! Everyone was readily available and so helpful. And our house is even better than we expected. We are truly loving our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Completely Satisfied

  • John R.
  • Verified HomeBuyer
  • March 17, 2020
  • Magnolia, TX

The entire home building experience was pleasant and effortless. Very happy with my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Finish my house. Great sales person. Finish work Terrible.

  • Robert C.
  • Verified HomeBuyer
  • March 17, 2020
  • Katy, TX

Watch the construction of your house because the finish work is not up to par

KB Home responded:
Hello, Robert, thank you for your feedback. If you would like to speak with a representative regarding your home, please feel free to e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. –James

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Satisfied

  • Martha S.
  • Verified HomeBuyer
  • March 17, 2020
  • Magnolia, TX

Very happy with the house

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

I Am so happy with my new house

  • Leyla L.
  • Verified HomeBuyer
  • March 10, 2020
  • Conroe, TX

I like comunication, dseginn plan models and size of closet I love it

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Thanks Patrick and tabitha I know I wasn’t a easy client to deal

  • Rickey J.
  • Verified HomeBuyer
  • March 10, 2020
  • Houston, TX

Thanks Patrick and tabitha I know I wasn’t a easy client to deal with but I do highly appreciate it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Despite some issues, we are still happy with our new KB home.

  • Bobby T.
  • Verified HomeBuyer
  • March 04, 2020
  • Houston, TX

Despite some issues, we are still happy with our new KB home.

KB Home responded:
Hey Bobby, thank you for this feedback on your experience. Let us know if we can be of any assistance at CustomerRelations@kbhome.com. Enjoy your home. – Brian

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

All the way VIP service Best of them all

  • Jimmy R.
  • Verified HomeBuyer
  • March 01, 2020
  • Houston, TX

from the salesperson to the Builder even the Mortgage guys were so understanding Shout out to Christina K, Luis A & Jake .M even after I closed they are still here with me.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding !

  • Daryl C.
  • Verified HomeBuyer
  • February 25, 2020
  • Pearland, TX

The entire process went well with no hiccups / staff was professional and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - My husband and I had a wonderful experience and love our new

  • Cheyenne D.
  • Verified HomeBuyer
  • February 25, 2020
  • Magnolia, TX

My husband and I had a wonderful experience and love our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very Helpful Team

  • Avril A.
  • Verified HomeBuyer
  • February 20, 2020
  • Pearland, TX

Lisa and David kept me up to date with every aspect of the build. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Experience

  • Adam R.
  • Verified HomeBuyer
  • February 19, 2020
  • Katy, TX

Sales staff was truly outstanding & could not have had a better experience with them. Financial rep was just as excellent as the sales staff and worked through the year end holidays to get the purchase done on time. Both reps (sales & loan) answered any & all questions I had, which were a lot with me being a 1st time home buyer. Construction supervision went on a detailed walkthrough of the house prior to closing & also could not have been friendly. Overall, highly recommend KB Homes. Getting to closing was the only frustrating part but I believe that to be the case with anywhere you get a ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Experience

  • Nadir B.
  • Verified HomeBuyer
  • February 18, 2020
  • Katy, TX

Mr. Ken was very helpful and professional. He was very professional in assisting us in a timely manner and had a lot of patience with us. Mr. Buck, Thomas was very helpful and nd courteous.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

KB Home - Beautiful Home as Promised!

  • Anonymous
  • Verified HomeBuyer
  • February 18, 2020
  • Pearland, TX

Beautiful Home as Promised!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5