KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in Houston Area
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Customer Reviews
Positive experience
- Lisa J.
- Verified HomeBuyer
- July 31, 2019
- Houston, TX
Mark was fantastic with the sale. Thomas was excellent with the walk throughs, and he gave good advice and helpful hints. Everything brought to his attention was addressed in a timely manner. I was just getting comfortable with Justin but he’s not my rep anymore. He was also very helpful. My2 disappointments are, no white stone on the garage. Should be one of your trademarks. Almost every home has one. Is there a way to get one? And, I wish the gate opened on the other side of the house, hard to get lawn mower to the backyard.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great new community for families buying a house for the first time. Great staff to provide assistance with the home buying process.
- Quincy A.
- Verified HomeBuyer
- July 25, 2019
- Katy, TX
Great new community for families buying a house for the first time. Great staff to provide assistance with the home buying process.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
Overall a great experience
- Joseph C.
- Verified HomeBuyer
- July 23, 2019
- Katy, TX
From the time we stopped by to look at floorpans to the responsiveness of small details after moving in I can only say what a great team!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Buy at your own risk
- Michael H.
- Verified HomeBuyer
- July 23, 2019
- Houston, TX
Buy at your own risk
KB Home responded:
Hello Michael, we are sorry for your frustration and would like to help. If you have not already contacted Customer Care, please let us know if we can assist. You may e-mail CustomerRelations@kbhome.com and we will ensure you are contacted. – Brian
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
I am very pleased with everything
- Gerardo P.
- Verified HomeBuyer
- July 17, 2019
- Houston, TX
Very good
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB home
- Vanessa R.
- Verified HomeBuyer
- July 17, 2019
- Houston, TX
Keep up the good work. Keep helping new home buyer's reach their dream home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Very nice home
- Ulvio L.
- Verified HomeBuyer
- July 16, 2019
- Richmond, TX
Very nice home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great overall experience!
- Marco M.
- Verified HomeBuyer
- July 16, 2019
- Katy, TX
Everyone assigned to my account was very diligent and would communicate any issues or delays foreseen. Very happy with my new home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Great teamwork
- Antonio H.
- Verified HomeBuyer
- July 16, 2019
- Katy, TX
Great teamwork
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Over all happy with the home purchase
- Tariq S.
- Verified HomeBuyer
- July 16, 2019
- Pearland, TX
I think the quality of materials and workmanship could have been better. KB should have given more options for selection and included additional standard options for appliances and fixtures compared to other builders in the area. Also the floor plan could have utilized more space upstairs when compared to the total build up area. Overall satisfied 1st time home buyer. I got the product what I have paid for.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Excellent Service from Sales to Delivery
- Carlos C.
- Verified HomeBuyer
- July 16, 2019
- Richmond, TX
We had an awesome experience with our KB Team in Richmond Texas. The sales representative, loan officer (all the team) and the superintendent builder were very active, attentive and responsive. They listened our needs and guide us through the whole process, we had a third party inspector performing a review of the property. The builder accepted and correct all the findings promptly and efficiently. Cecilio, Quint and Jeremy thank you very much for an awesome service my wife and I are very happy with the the process and with your performance. Kind Regards
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
satisfied but...
- Teotimo B.
- Verified HomeBuyer
- July 13, 2019
- Conroe, TX
All personnel I interact with were very accommodating. Thank you! window measurements are not the same on same window sizes. front grass lawn were dying, 60 percent weeds.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
KB Home - Have fun
- Austin H.
- Verified HomeBuyer
- July 11, 2019
- Houston, TX
Have fun
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very respectful and responsive to any concerns.
- Karen S.
- Verified HomeBuyer
- July 10, 2019
- Richmond, TX
Very willing to ensure everything is to your satisfaction.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Matthew T.
- Verified HomeBuyer
- July 09, 2019
- Pearland, TX
Everyone has been very helpful throughout the whole process and fixed any problems.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Excellent
- Pau D.
- Verified HomeBuyer
- July 09, 2019
- Houston, TX
Just come to KBHS
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Fantastic service
- Allen B.
- Verified HomeBuyer
- July 09, 2019
- Conroe, TX
Fantastic service
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - friendly neighborhood
- Tien T.
- Verified HomeBuyer
- July 05, 2019
- Houston, TX
friendly neighborhood
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall pretty good except for some things .
- Luis H.
- Verified HomeBuyer
- July 01, 2019
- Richmond, TX
Overall experience was good before final view of the home we paid a home inspector to inspect the house , there was some some issues with the house 1. Over was reaching higher temperatures and it read something different in the thermostat. 2. The door mobs where really bad shape . 3. Roof shingle was loose . 4. leak in the kitchen faucet everything was resolved in final walkthrough after moving in paint seems to be a little fragile door nobs where still loose they just needed to be rethigh
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Overall I am happy with the house
- William N.
- Verified HomeBuyer
- June 30, 2019
- Houston, TX
The quality of the building materials as of the framing I saw a lot of pieces that I would have use , But they pass inspection I also saw those same pieces and other homes being built . Once in the you start to notice small things like Call king not done in some areas grout already decaying ,, window seals not even , I have been in the house 2 months still have a problem with gnats, can’t seem to get rid of them, the building manager and my want to person has definitely tried to help with the problem and I commend him for that .. Overall I am happy with the house
Total Score 4
Quality 3
Trustworthiness 5
Responsiveness 5
New KB townhome
- James J.
- Verified HomeBuyer
- June 28, 2019
- Houston, TX
Purchasing our home from KB Homes was a pleasure. Everyone, from the sales staff to the Project Manager, was responsive to our needs. Every request was taken care of in a timely manner. We are impressed!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
KB Homes Buying Experience
- Jeff L.
- Verified HomeBuyer
- June 25, 2019
- Pearland, TX
100 percent all the way with KB Homes!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Highly recommended
- Christopher H.
- Verified HomeBuyer
- June 21, 2019
- Porter, TX
My wife and I are really happy with the process at KB Brookwood Forest. John and Tamu are incredible.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Feedback
- Jose G.
- Verified HomeBuyer
- June 21, 2019
- Katy, TX
Consider hiring a good home inspector. Pay attention to construction process and contractor workmanship.
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 3
KB Home - Very easy and simple purchase a home with KBHOME
- Ruben R.
- Verified HomeBuyer
- June 18, 2019
- Houston, TX
Very easy and simple purchase a home with KBHOME
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
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