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KB Home Reviews in Houston, TX

What Houston Homeowners Have to Say About KB Home.

Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.6 out of 5 stars in Houston Area

1010 Reviews in Houston Area

Ratings by Category

Overall 4.6

Quality 4.5

Trustworthiness 4.6

Responsiveness 4.6

KB Home in Houston Area

View Homes

Customer Reviews

Awesome

  • Thompson A.
  • Verified HomeBuyer
  • May 15, 2019
  • Houston, TX

Everything is great out here and makes my family and me feel very at home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Nice Home. Questionable Staff.

  • Rene A.
  • Verified HomeBuyer
  • May 14, 2019
  • Pearland, TX

Problems from the day one. Decided to continue homebuying after they worked with us to fix problems. Then problems arose again after our walk through. Tried to sell us a home with broken cabinets. Had to write multiple emails up to vice president to get our problems fixed. Staff is untrustworthy and unprofessional. We love our home but what it took to get it right was ridiculous.

KB Home responded:
Hi Rene, We're sorry for any frustration with your home and cabinets. If you would like to speak with a representative, we can put you in touch with a manager to look into your concerns. Please feel free to e-mail CustomerRelations@kbhome.com for assistance and we will ensure you are contacted. – Brian

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

KB Home - You get what you paid for!

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2019
  • Katy, TX

You get what you paid for!!!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

KB Home - The experience was amazing going to see your house built every

  • Noe M.
  • Verified HomeBuyer
  • May 07, 2019
  • Katy, TX

The experience was amazing going to see your house built every weekend picking out everything yourself and everyone was so helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very pleased

  • Broderick H.
  • Verified HomeBuyer
  • May 07, 2019
  • Pearland, TX

My KB home buying experience was awesome from beginning to end!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Nice neighborhood

  • Taiwo T.
  • Verified HomeBuyer
  • May 01, 2019
  • Richmond, TX

Nice neighborhood

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Enjoyed the process

  • Walter R.
  • Verified HomeBuyer
  • April 26, 2019
  • Houston, TX

Enjoyed the process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - New home buying experience can be intimidating but you just need

  • Charles T.
  • Verified HomeBuyer
  • April 23, 2019
  • Pearland, TX

New home buying experience can be intimidating but you just need to know what you need in your new home before you go to the studio.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

First time home buyer

  • RONNIE G.
  • Verified HomeBuyer
  • April 19, 2019
  • Katy, TX

Finding my first house with KB Homes was a thrilling process. They were very responsive, they told me exactly what was required, and they provided me with steps to closing my deal.

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Easy process

  • Stephanie D.
  • Verified HomeBuyer
  • April 16, 2019
  • Richmond, TX

The whole 6 month process of building our 1st home was easy and smooth. We love our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It was a great experience working with kB home. All the people that was involve in purchasing my house had a good customer service

  • Juan C.
  • Verified HomeBuyer
  • April 16, 2019
  • Katy, TX

Any question and doubts you have,, don’t hesitate to ask.. kB home is very helpful

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - KB Homes is a trusted builder, good quality, good price and good

  • Anonymous
  • Verified HomeBuyer
  • April 16, 2019
  • Houston, TX

KB Homes is a trusted builder, good quality, good price and good services.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased....

  • Anthony D.
  • Verified HomeBuyer
  • April 15, 2019
  • Magnolia, TX

Happy wife happy life..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home guaranteed

  • Henry W.
  • Verified HomeBuyer
  • April 11, 2019
  • Katy, TX

Be patient!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Perfect

  • Dewerth T.
  • Verified HomeBuyer
  • April 09, 2019
  • Pearland, TX

We were assigned a great team which made sure our building process was stress free .

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Pleased

  • Erica P.
  • Verified HomeBuyer
  • April 09, 2019
  • Magnolia, TX

Everyone was very nice and professional. My experience was a good one. I'm very happy with my home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Really appreciate the constant feed back in regards to my questions.

  • Julie V.
  • Verified HomeBuyer
  • April 09, 2019
  • Katy, TX

Really appreciate the constant feed back in regards to my questions.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Good

  • Oscar V.
  • Verified HomeBuyer
  • April 09, 2019
  • Pearland, TX

So far we have no issues with the our new home the employees from the sale team and contractors were very professional

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Cayden Creek -- Conroe, TX.

  • Isaac S.
  • Verified HomeBuyer
  • April 09, 2019
  • Conroe, TX

My home buying process started out perfect. The deal sounded great and the expectations were set high by the sales Agent and builder. I went to the design center and picked out many very nice reasonably priced upgrades with the exception if appliances. The appliances seemed rather expensive. Then the bad part stared. as I met with the construction manager it seemed he did not know particulars of the build. I was one of the last houses in the neighborhood and would have expected him to know this just due to repetition. I had multiple issues with building quality of which the construction ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

KB Home - Not happy with the home and quality

  • Peyman E.
  • Verified HomeBuyer
  • April 08, 2019
  • Katy, TX

Not happy with the home and quality

KB Home responded:
Hello Peyman, we are sorry for any frustration with your home. If you would like assistance with this matter, please feel free to e-mail CustomerRelations@kbhome.com and we will put you in touch with a KB Home division manager. Best wishes. -- Brian

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 2

KB Home - Good value for the price.

  • Anonymous
  • Verified HomeBuyer
  • April 04, 2019
  • Conroe, TX

Good value for the price.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

nice

  • Mary C.
  • Verified HomeBuyer
  • April 03, 2019
  • Pearland, TX

I got my Dream House with the help of KB homes and I like kb homes everything is good. I recommend KB homes to my sister she got approved and she has new home too.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

KB Home - Great help and service from all involved!

  • Kyle A.
  • Verified HomeBuyer
  • April 02, 2019
  • Pearland, TX

Great help and service from all involved!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

KB Home - Still waiting for things to be fixed- over a month in the home-

  • Devin D.
  • Verified HomeBuyer
  • April 02, 2019
  • Conroe, TX

Still waiting for things to be fixed- over a month in the home- that were promised to be fixed before we moved in.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Another survey

  • Erika G.
  • Verified HomeBuyer
  • April 02, 2019
  • Humble, TX

Y’all rock

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5