KB Home Reviews in Houston, TX

Wonderful experience and very easy people to work through the process

Not bad. Just be sure about your closing date

KB Home is a great builder. You wont find the same quality anywhere else. The whole build process was a great experience and very engaging from start to to finish!

KB William Ranch is at the good location, that was why I purchased this house. KB sales department basically can only provide information which I can find from google. Sale department didn’t provide valuable helps to me at all. Even worse, my salesman has been changed 3 times during my purchase period. However, construction team has done good job to communicate construction progress. As far as I know, construction quality looks good, too.

Love our KB home!

KB has been amazing throughout process, they go the extra mile to ensure we are happy with our home!

We are very happy with our new KB Home. KB made the process easy, transparent and fast. We broke ground in September and moved in 31DEC.

I have found issues in the quality of the work done and not so great explanations for the issue.

Good home

No tips or guidance

Satisfied with qualify.

The service was amazing! They treat you like family.

Good

I'm very disappointed that internet access is still not available on my street. If I'd known this, I would not have bought with KB Homes.

Expecting a wonderful home building experience but had major issues with sales staff and construction. Construction quality was substandard from the framers to the finishers. Walls are not square. Everything was done half way right. Had to stay on top of them everything step of the way and we still had issues. Poor communication from sales staff and construction manager. Great experience with KB Mortgage and Design Center staff. We love the floor plan and the location but so disappointed in construction experience.

Great experience and great home.

Everything was great.. quality great.. no problem whatsoever..

Disappointed in the quality of the interior paint. Paint splatter is on almost all 1/4 round and floors. Painters did not caulk under any door frames.

What I like most about the team is how responsive they were to my needs and questions. I had direct numbers for each member of my team and each person regularly checked to make sure I was satisfied.

Good experience

They need to improve on customer service

People are nice and helpful.

My sales agent Tabitha and contractor Jimmy were amazing! I wish the trim guys had been more careful and cleaner.

KB home good company but I didn't deliver my second home. 2 months late.

We have lived in the home over 3 months now. We love the house and neighborhood. We were very satisfied with our sales rep and the gentleman who oversaw all the construction - I rated them both "10"s. However, I've reported in writing numerous times that the back lawn is a swamp that never drains, and KB Homes is doing absolutely nothing about it. We can't walk across the lawn without waterproof boots. We cannot mow the lawn because a mower won't make it through the mud. The dogs cannot go outside without getting their feet wet. We certainly can't play any lawn games. I'm at the point where I'm ready to report this to the Better Business Bureau or one of those "on your side" local news stories. ... More