KB Home Reviews in Houston, TX
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What Houston Homeowners Have to Say About KB Home.
Read all 1010 verified reviews from homeowners that built a new home with KB Home in the Houston area. Houston homeowners have rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home
has 4.6 out of 5 stars in Houston Area
1010 Reviews in Houston Area
KB Home in Houston Area
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Customer Reviews
KB Home - The KB Home was built great and the people I worked with from
- Tyrone G.
- Verified HomeBuyer
- January 17, 2019
- Pearland, TX
The KB Home was built great and the people I worked with from the Sales, Studio, loan officer, to the construction were AWESOME!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Some of the material or craftmanship used could be improved,
- Marcos A.
- Verified HomeBuyer
- January 16, 2019
- Houston, TX
Some of the material or craftmanship used could be improved, but overall ok.
KB Home responded:
Hi, Marcos, thank you for your comments. If you require assistance with anything in your home, you may contact us at CustomerRelations@kbhome.com. -- Lynn
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
KB Home - We are satisfied with our KB home purchase.
- Anonymous
- Verified HomeBuyer
- January 16, 2019
- Humble, TX
We are satisfied with our KB home purchase. The only complaint is the KBHS lender - they were not worth the incentives offered and we utilized an outside lender instead. Otherwise everything else went smoothly.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great homes
- Tania G.
- Verified HomeBuyer
- January 15, 2019
- Houston, TX
Good sales reps and construction managers that help you with any questions/concers throughout the process.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 4
Rough start Great finish
- Alan I.
- Verified HomeBuyer
- January 08, 2019
- Pearland, TX
Due to unforeseen turnover in our development on the construction team we struggled until the current team of Adam and Rusty came aboard. Adam and Rusty saved the day and continue to be top rate with there assistance and support
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - So far so good
- Dean A.
- Verified HomeBuyer
- January 07, 2019
- Houston, TX
So far so good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Staff were great !
- Linda M.
- Verified HomeBuyer
- December 28, 2018
- Houston, TX
Staff were great !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - There are so many things that were overlooked, I wish that I’d
- Kristen W.
- Verified HomeBuyer
- December 20, 2018
- Porter, TX
There are so many things that were overlooked, I wish that I’d had done better research into all the complaints with kB home before.
KB Home responded:
Hi, Kristen, we're very sorry for any frustration. We can put you in touch with a manager of KB Home to discuss any concerns if you'd like. Please feel free to e-mail CustomerRelations@kbhome.com for assistance. Best wishes. -Lynn
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 2
Great
- Olawale I.
- Verified HomeBuyer
- December 20, 2018
- Richmond, TX
Excellence
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
KB Home - Excellent
- Daliah Q.
- Verified HomeBuyer
- December 20, 2018
- Houston, TX
Excellent
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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