KB Home Reviews in Houston, TX

Braydon was excellent in every aspect of our build and even makes himself available to help after the house was completed. Definitely above and beyond any other experience I’ve had with houses I’ve had built in the past. Michael was very responsive to any concern we had through the whole process it was a pleasure working with him. Victoria was very responsive with any questions we had and made sure we had everything we needed to make the finance and closing process as smooth as possible. KB team members showed outstanding customer service and I am very happy we built with KB! If we ever need to build again we will definitely use KB based on our experience and would recommend KB to others based on our experiences. Thank you! ... More

Enjoyed the experience and knowledgeable staff. Made buying and maintaining a residence easy

Great job, I’m very happy.

David sales guy is very proficient and helpful. Always there to answer any questions we had and kept us informed every week on the progress of our construction. Excellent customer service!

The homebuying process and experience was great, my agent was really responsive, helpful and available for questions. The house itself is pretty good overall, but it has many workmanship issues that any homebuyer will want to get more professional work done to their newly constructed house. It seems like the skills, professionalism and quality of some of the construction workers that built the house are very low. Like I mentioned before, the house overall is good, but there are many finishes that it was done rushing and just to finish the job. They didn't take pride in what they were doing. I hope that structurally, electrically, and with the plumbing and HVAC installation construction team really took their time and provided a professional and quality work because that is the work that homeowners cannot see and trusts the builders with. ... More

i will recommend it all to all my friends and relatives.

KB Home buying and construction team were really attentive and informal throughout the entire process. With being a first time home buyer, they made it really easy for me.

There are still some outside painting that need to be done, waiting to be contacted regarding that

We had a smooth experience buying our house through KB team, As family we are happy with our new house and thank you for your 5 star job

Professional , knowledgeable, helpful , worked as a team, Team work Makes the dream work Colleen

Everyone part of the team did a great job.

It’s my dream in reality we still in shock we feels like a kids with a new toy we are very happy

Nice looking neighborhood and the house appears beautiful, however, it is best, to not assume everything works properly, as fast as the entire process goes it is not possible to catch every mishaps. Very unfortunate that we feel like renters still trying to get something to work properly and only being here for almost 2 months.

Great experience. Completed the home as I expected. Great follow up and help with some minor issues so far. Jeff and Will have kept me informed. Will has got help on some minor door and lighting issues. The front door had some gaps as well as the door to the garage. The garage door has a gap on the north edge. Will knows about it. I think a piece is ordered.

Everyone I worked with one-on-one at KB Home was kind and helpful. This would include my sales agent, interior design specialist, loan processor and construction manager. But these kind people where not the ones assigned to do the actual physical building of my home. On a good note, My home seemed to have a solid foundation, sturdy frame construction, plumbing and electric that were up to par.. But after that the cosmetic work on my home left a lot to be desired. The paint/caulking, trim, carpet, tile/grout and landscaping where overall a sloppy sloppy disappointing mess that soured the joy and usual personal satisfaction associated with building and buying a retirement home. There was over spray on cabinets. There was split trim and short cut trim with half inch gaps that were filled in and smoothed over by fat fingered caulking, Caulk and paint was smeared over dirty surfaces and even onto and into the carpeting. Poorly laid carpet had fraying gaps and holes. The new carpet was soiled with mud stains to the point that all the carpeting had to be steam cleaned. I think it should have been replaced. Both painted and stained surfaces had runs the size of an 18inch ruler. Over-all I paid hard earned money, saved over my lifetime, to KB Home who built me a new house with a"janky" interior. My yard looks like a sod remnant sale. There are two or three different kinds of grasses patched together from the front to the back and from side to side. When asked what type of grass is planted in my yard, I simply say in embarrassment, "it is green grass". Like the inside of the house my lawn is also a sloppy "janky" mess. In closing, I should mention that my home loan was originated through KB Home Loans. and I was constantly finding errors and mistakes in documents that had to be corrected and reworked throughout the process. And, because of that, I lost confidence in my loan originator and the loan process. ... More

KB homes employees made the experience very pleasurable. Answered all my question, so happy with the quality of work and their professionalism. I built a home before and it was never this easy. Great job KB homes ( Imperial Forest).

I found cheaper similar houses in this same area

We had a great first time buying experience

I have recently been having to deal with a gap in the insurance covers that was supposed to be paid by the lender/title company causing me to have to be wasting time on the phone because someone dropped the ball on your end. Not very pleased with this. I am not the first person that has bought a home which required wind and hail coverage so I’m pretty sure this company has dealt with knowing that there is no grace period with a new policy and so you all should have paid the policy on the due date as specified on all the paperwork that was sent to you days prior to closing. Not very pleased with any of this or this company right now. ... More

I can’t ask for a better experience. These are me feel like a king the second I wanted to start the conversation about buying a home. Much love!!!

Great experience buying my first home, thanks to all the people that help through the process

Frist time I purchased kb home,I love it,everything is great

My experience from beginning to end with KB Homes was amazing. David in the sales office answered any question I had, Michael with construction gave me updates every week and always walked the house with me and explained everything very well. Very happy with my experience.

It is a good work team, excellent service, I am very happy with my new house.

I was so surprised how fast the home went up, after the foundation was set. The contract supervisor kept me informed every week on the progress. When I finally moved in I had a couple of small issues like attic door needed lubricating and dryer wasn't working with outlet, they fixed both issues within 3 days.