KB Home Reviews in Houston, TX

the communication was great between sales person and construction supervisor.

All I can say is that (KB) team and staff from sale rep - studios rep - construction manager that helping me w/ my home very fantastic and trustworthiness. My parent got KB - I got KB. Thanks KB!!!

Be as involved as you want in this process! enjoy every minute.

I have a wonderful experience with buying my KB home, they were all professional. I highly recommend KB homes, after all, this is my second KB home.

The overall experience was amazing, from the process of building my to my closing date all the people were very helpful

Kb Home’s employees have great customer service

As to be expected. There were some things that needed to be worked on after our closing date. Brayden and Ash were prompt and active in getting all of those things corrected. They checked in (without us having to call them) often even after closing to ensure our living arrangements were up to par, and to that the KB standard that they sold us were being met!

As first time homebuyers, KB made the process really seamless. If any questions arose whether it be with construction or loans, we had great responses to make sure we understood what was happening and the reasoning. We also really loved all the choices available in the design studio, a way to make our home feel custom to what we wanted as opposed to a “cookie cutter” feel. I would definitely recommend KB fo other homebuyers. We love our KB home!!

Buying a home is never easy, but KB worked with everyone to get the house closed on time as promised.

From the Beginning to the End The KB Staff been so helpful. They made me feel like Family. I will recommend everyone to please go through them.

Love KB and my new home

My experience, beginning with Cecilio in sales, was wonderful! Cecilio was very knowledgeable and helpful. He answered all my questions in a very timely manner. Mark, my KB loan officer, and his team, provided me very good information regarding the loan process and what to expect and when. This provided me the opportunity to make decisions that were in my best interests. Chad, the construction supervisor, was also extremely helpful. He oriented me to my new home and clearly communicated information about the different systems and how to correctly use them. He returned my phone calls very promptly. He encouraged questions and made himself available if I needed specific information. In summary, the KB Homebuying experience was one that I trusted, felt my interests were taken seriously and a process that provided me good, clear information that translated into a smooth transition from signing the contract to the final closing, to moving into my new KB Home. Thank you, KB Homes! ... More

Nice build no problems

The builder had been great during the process. The staff are wonderful especially the site Engineer. He is such a great guy.

It has been a nightmare starting with the closing that took 5 hours at no fault of my own- to a pipe leaking in the wall a week after I closed.

Taking care immediately when needed

Great community like how it looks

It was a great time start to finish. Picking our lot and floor plan it was fun seeing it all come together and being in our forever home!

We were provided with incorrect information prior to purchase. Were told that there was only one home left to build in this area and that is why they were selling this display home at reduced price. Three more homes have been built across the street since we moved in. Home insurance company notified us that they were canceling our insurance due to a roofing issue. The shingle were rolling or curling. KB Homes said this was not under warranty (2 months after purchasing home) but they would repair it out of gratuity. Still have to provide proof to the insurance company. Now we have discovered that blown in insulation was not completed in the attic. Wonder how KB will react to this. Almost wish we had not purchased this home. ... More

Construction manager and warranty manager did a great job solving problems.

Tyler has been amazing! He has walked me through the entire process and still helps me when I have questions till this day! I’m very thankful for everyone on the KB Home team. From sales, to construction, and loan coaches! Thank you everyone. If you’re thinking about buying a home, come and join our community!

Great builder! Fantastic experience. Very friendly staff.

We bought this house between Nov 4th and Dec 14th. Fast and easy! I am very comfortable here and looking forward to many years more in it. Trey and Chad and the local team have been great.

I love the community ! The whole process was so smooth didnt have no issues with the builder and the constructions manager. If I had something I didn't like they will come fix asap very good communications with the whole team ! Love it !!

Overall we were treated good until it came time to get all the bugs out. Like door knobs coming off. AC blowing extremely hot only upstairs and we're still having issues