KB Home Reviews in Houston, TX

Homes have amenities that are family focused

The House is in great condition

All good and satisfied with whole process

Will and zing were great communicators

The entire process was seamless. All parties involved made themselves easily accessible and answered all questions. The home was the perfect fit for our family. We lucked up with a property with lots of upgrades and comparing to base model, definitely spend the extra money on them.

Quality of workmanship is lacking specifically painting of the doors, accent windows, etc. Still see paint drips and paint of glass of glass doors and windows. Make sure to fully understand what specials are being offered. Some of the sales rep are not familiar with the specials and can provide conflicting information. Have these resolve as soon as possible or you will lose out on the special.

Kbh team are excellent. They are ready to work with you throughout the process of your home buying, and make the whole process stress free. Also, they don't abandon you after you have got your house. They are ready to help wherever needed. Great team!

From the Sales Consultant,The Design Team,and Joel the Construction Manager. Outstanding Job.

KB homes made the process smooth and easy for us!

Business with kb and their team was a good experience

This is my first experience buying a home and there were overwhelming and high pressure moments but ultimately everything worked out.

Juan I like my house

The speed of construction was amazing!

Our journey began when we met Jackie! We had an instant connection which made the process so much fun. Incentives galore helped us create our perfect home. We stayed with the KB circle for insurance and financing as well. Everyone helped with the lowest prices and explanation of all processes. Rick and his entire team, top notch!

We are unhappy about the closing company.

It was a great and smooth transition moving to our new house.Kudos to all the KB staff.Minor issues were address quickly.

It was a great experience. The construction manager Chad was very friendly and understanding.

My overall experience buying thisnhome started out amazing. In fact i didnt even think i was going to be buying a KB Home but the salesperson michael was amazing and when we saw the model home it was everything we wanted and the peefect price. The construction team was very communicative and during the build and kept me updated. My experience went south when my loan officer Victoria got involved. There was zero communication on locking in my interest rate so when it came time to close the interest rate had gone up! The only way we could get it back to the original rate is to do a adjustable rate mortgage and because of her bad communication i now had to roll the dice and hope i can refinance at some point in the next 5 years or take on future intrest rates which could cost us thousands of dollars in paying interest. I originally wanted 30 year fixed loan but the amaount of money it would have cost us to get the rate down was far outside what i budgeted. That was just the first experience. The next was no communication around the closing day! Yes the most important day of a homeowners journey she failed to give me accurate dates costing me even more money in extending my lease for a couple days and staying in a hotel for a couple days. The closing day wasnt just misquoted once not twice but three times. Keep in mind i have all my stuff packed up in a uhaul and am now having to pay extended uhaul rental days. I was basically homeless for a week with my fiance and a new born. When it came time for a manager to take care of the situation the response was slow and took forever. They told me multiple times “there is nothing we can do”. I finally got a hold of the regional manager and he was professional and able to offer me $1000 towards my closing. Though that didnt event slightly cover the cost of adjustments i had to make. I didnt really care about the money it was more that my feedback was heard to prevent anyone else from having this same experience. He also was able to help arrange a closing day on a saturday which i am appreciative even though it was still my loan officers fault for skipping over major details in the process that caused this. The icing on the cake was when we finally closed and got to our new home. The loan officer never told the construction manager about us closing on saturday so he could have the house cleaned and ready for us. So we came in to a home that didnt have its finishing touch. The construction manager brayden was able to get a crew out asap and have it cleaned but the breakdown in communication was unfortunate and again we just had to roll with the punches. As a homeowner i would now never want to buy a home again because of how tramatizing this experience was. As a loan officer you basically have the customers finacial future in the palm of your hands. The least you could do is slow down when it comes to MAJOR details and make sure the customer is caught up. My experience with KB was great from everyone else but i felt the need to write this review to warn others about my experience with my loan officer. ... More

I must say, it was a pleasant experience working with the KB group . Special thanks goes out to the construction manager, Mark.

My Home buying experience with KBHS was a smooth process.

I was promised a beautiful home and the KB Home team kept their promise. Thanks to the awesome front office KB Sales staff; Trinity and Naomi, the Project Mgmt Team; Brayden and everyone who contributed to the building of my new home. Looking forward to another project in the future.

We are very pleased with the overall experience of our KB Home.

Do not let a woman named Sapna P. gets anywhere near your loan.

My KB Home is amazing! I am very pleased with the style and quality of the home.

Great experience no issues found