KB Home Reviews in San Antonio, TX
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What San Antonio Homeowners Have to Say About KB Home.
Read all 831 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
KB Home in San Antonio Area
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Customer Reviews
Whitmire KB
- Pamela W.
- Verified HomeBuyer
- September 10, 2020
- Universal City, TX
Great service from start to finish!!
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great Experience
- Reginald W.
- Verified HomeBuyer
- August 25, 2020
- San Antonio, TX
Nice home and property. Great place to start a family. Simple and efficient home buying process, took care of all my needs. Thank you!
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
KB Home - We are mostly happy with the homeThr only issue takes time to
- Gabriel F.
- Verified HomeBuyer
- July 21, 2020
- New Braunfels, TX
We are mostly happy with the home Thr only issue takes time to get things repairs When requested
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
Had wonderful experience from sales to the foreman.
- Mi G.
- Verified HomeBuyer
- July 04, 2020
- San Antonio, TX
Easy transition from old house to the newly built.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Report
- William W.
- Verified HomeBuyer
- June 30, 2020
- San Antonio, TX
My sales person was the very best and professional. She was very very responsive to every query.
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - Good help and they worked fast
- John G.
- Verified HomeBuyer
- June 17, 2020
- San Antonio, TX
Good help and they worked fast
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
What would be nice to have
- Guadalupe P.
- Verified HomeBuyer
- February 18, 2025
- Elmendorf, TX
There should be community pools and gyms
Total Score 5
Quality 3
Trustworthiness 4
Value 3
Responsiveness 5
Good Experience
- Gelman M.
- Verified HomeBuyer
- October 17, 2024
- San Antonio, TX
Really nice folks that will assist you as needed.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
First home buyer
- Denise G.
- Verified HomeBuyer
- October 09, 2024
- San Antonio, TX
Home buying experience was great! The house is great!
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 2
Friendly
- Veronica L.
- Verified HomeBuyer
- July 06, 2021
- San Antonio, TX
It did take time to get information or updates but so far, so good.
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
My lender was fantastic and my seller
- Brandon L.
- Verified HomeBuyer
- May 11, 2021
- Converse, TX
After moving in, I honestly won’t buy another house through kb. I find that they are a very cheap company. With materials. We paid a decent amount of many for this house and we had to get the bare minimum. For certain things shouldn’t have been counted as an upgrade and others is just common sense to do. We are stuck in this house so eventually we will do for our self and what should have been done to begin with. I will say that the workers are nice, and I liked the fact that they helped with lying down payment ext. but if I could go back, I’d be looking else where.
Total Score 5
Quality 2
Trustworthiness 4
Value 3
Responsiveness 5
N/A
- Richard A.
- Verified HomeBuyer
- August 17, 2022
- San Antonio, TX
The craftsmanship from the contractors are very subpar painting was terrible more paint on floor than on walls cleaning crew did terrible job brick work had huge gaps in brick finally got repaired flooring very cheap chips way to easy need to have all replaced
Total Score 5
Quality 2
Trustworthiness 3
Value 3
Responsiveness 1
I'm not happy with the house
- Javiel R.
- Verified HomeBuyer
- December 17, 2022
- San Antonio, TX
The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Great overall experience.
- Joshua M.
- Verified HomeBuyer
- October 02, 2024
- New Braunfels, TX
Great overall experience. Everyone has been super helpful and the build process has been very easy, smooth, and comfortable.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
KB Home - My salesperson was great to work with and very responsive to
- Dalimari V.
- Verified HomeBuyer
- January 12, 2022
- Converse, TX
My salesperson was great to work with and very responsive to issues
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Enjoying my brand new home
- Alexandra M.
- Verified HomeBuyer
- February 23, 2026
- BOERNE, TX
I am in love with the flooring throughout the home. It looks very polished, & exceeded my expectations. The backsplash for the kitchen is also my favorite part. The craftsmanship of how it was laid & the color is beautiful!
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Anonymous
- Anonymous
- Verified HomeBuyer
- January 14, 2026
- San Antonio, TX
Good price on new construction homes.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Workmanship
- Marchelle M.
- Verified HomeBuyer
- November 04, 2025
- New Braunfels, TX
Contractor was good and made closing easier
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Well Informed Construction Process
- Gayle H.
- Verified HomeBuyer
- April 17, 2025
- BOERNE, TX
Alvaro was the Construction Super for my home in Shoreline Park. He was very attentive and responsive to all my questions. He thoroughly explained each step of the construction process to ensure I understood. He was very responsive to my calls and emails. Alvaro was also proactive in letting me know about any delays (some issues beyond the control of KB Homes) so I could take appropriate measures to minimize impact to scheduling for close and moving. I felt well informed through the whole construction period. KB honored their comitents related to appraisal values and financing ...
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
KB Shoreline Park
- Anonymous
- Verified HomeBuyer
- November 22, 2024
- BOERNE, TX
Winn & Juan V were fantastic! Easy buying process through Winn. Juan made sure the build was completed correctly and on time! Both men were extremely professional. Only issue we ran into was with funding... I would advise using an outside lender instead of KB (sorry not sorry).
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Nice features in the home
- Marlene W.
- Verified HomeBuyer
- November 15, 2024
- Seguin, TX
We are enjoying our first new home.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Smooth process
- Alexander L.
- Verified HomeBuyer
- November 14, 2024
- Converse, TX
Overall the process of buying the house was smooth, material in the house are better than other builders. We love ours house.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 4
Better Homes When You Upgrade
- Stephanie A.
- Verified HomeBuyer
- November 04, 2024
- Converse, TX
The process was ok. The homes are builder grade nice, but can really be outstanding if you upgrade certain things. The staff is nice. Everyone is kind and friendly….understanding and patient. A good company to work with. The made a first time home buying experience go smooth.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Overall Satisfied
- Nancy A.
- Verified HomeBuyer
- November 02, 2024
- San Antonio, TX
Communication in the beginning could have been a little better, however, overall I feel I made a good decision. I love my new home.
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Thumbs up to KB Homes
- Patricia H.
- Verified HomeBuyer
- November 01, 2024
- BOERNE, TX
KB Homes has been diligent to respond to the items found by my home inspector. They did not argue about any of the findings. I agree with the appraiser that this home is of average build in quality. My loan officer and project manager have always been available to address my needs. They represent KB Homes very well.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
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