KB Home Reviews in San Antonio, TX

Happy with our new home. Staff changes affected responsiveness to issues

Killeen great response on some of the work and touch ups

Very much impressed with the experience I had with KBHome. Really stepped up their game. The things that came standard with the house is upgrades with other builders. Their timing on the house build was precise and the management, sales and project managers were always on hand for questions and updates. Highly recommend KBHome!

Great working with real professionals.

We are happy to be in our new home. The construction manager has done a great job in responding to our requests with any issues. Although I believe quality materials are used, the work done by laborers is rather sloppy. There seems to be a lack of pride in what is done. We continue to have issues with back yard irrigation and currently we are unable to use our yard, but I am confident that KB will honor their commitments. The repairs are often delayed when having to request from an external company. Overall we are happy with our new home. Thank you KB.

Overall, we had a great experience with designing our home. In 2022 there were supply chain constraints accompanied with the building/buying frenzy, that postponed our closing date. Outside of that inconvenience, we are very happy with the brand-new home we received.

All the process was great, the whole team was excellent specially Joey he is the best builder manager ever, very responsive, professional and very patient

It was an amazing journey especially being our first home.

I had a very positive experience with KB Homes. Scott and Josh were outstanding as my sales consultants. Scott was always very responsive in listening to my concerns and resolving any issues I had. Josh provided great updates on the construction and status of my house with great videos and pictures. Cole my project manager (with the construction) was just amazingly in responding to all my questions from the beginning of the process to the end. He still continues to be a valuable resource and helps me with anything I need from painting touch ups, replacing a broken drawers, etc. I also want to thank Debra with KB studios. My upgrades are perfect and came out better than expected. Thanks to her extraordinary patience and advice I was able to make all the right selections for the interior/exterior design of my house. ... More

Álvaro has made it very easy to communicate. His Hospitality with any issues with the home is Phenomenal, thank you.

Martin always gave us a good feedback when we needed. He went beyond with optional recommendations in buying the house. Excellent person.

Barry from Sales Office is great to work

Good value for all you receive with the home. Would definitely donor again.

The product is according the price.

We would like to share with new home buyers if they are interested in purchasing KB Home that they should be very engage and ask lots of questions in regards to the deal of what they are getting in their house, purchase price, upgrades, certain amenities they really do not need in their house and etc.

KB homes did make it possible for my family to get a home. Good team members, excellent customer service. We recommend my friends to KB homes.

First time home buyer with KB Homes. Good quality homes for the popular developing area. The responsiveness to issues needs some attention; especially when assigned to contractor for repairs.

Everyone went above and beyond answering questions and repairing items that were of concern. Thank you so much to the construction team for being available when needed and easing our worries and stress levels.

First of all I send kudos to Frankie and Lionel, my loan mortgage team. Amid the rising internet rates I was still able to lock in a 15 year mortgage below the average rate available at closing time. Tommy, the Willow View construction manager, was fantastic! He responded very quickly to any move-in issues. They are an awesome team!

Although there was a few hiccups during the build it’s been a great experience and I am happy with my home purchase

Caesar and Mario were fantastic. This is our 3rd new build and KB has been amazing to work with from start to finish.

Good houses. Good designs out and inside some issues but nothing crazy, price little bit high but is what it is. Good people they explained step by step all.

We love the home. Minor setbacks during the process. But final product was worth it.

KB Homes like any other builder is not perfect, so I'd always recommend hiring a 3rd party inspector pre-drywall and for closing. That being said, as long as you stay on top of items with the Construction team, you should have no problems and will be happy you chose KB.

If I was to build another home, it would be with KB.