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KB Home Reviews in San Antonio, TX

What San Antonio Homeowners Have to Say About KB Home.

Read all 1075 verified reviews from homeowners that built a new home with KB Home in the San Antonio area. San Antonio homeowners have rated KB Home an average 4.4 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

KB Home

has 4.4 out of 5 stars in San Antonio Area

1075 Reviews in San Antonio Area

Ratings by Category

Overall 4.4

Quality 4.3

Trustworthiness 4.4

Value 4.4

Responsiveness 4.3

KB Home in San Antonio Area

View Homes

Customer Reviews

Second house we buy from KB

  • Anonymous
  • Verified HomeBuyer
  • September 03, 2019
  • Universal City, TX

The over all process of purchasing was good. Had some issues but they were resolved. Completed the house on a timely manner. We are happy with our house buying experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

New home

  • Anonymous
  • Verified HomeBuyer
  • August 27, 2019
  • San Antonio, TX

Make sure you fix every detail before final walk

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 3

KB Home - Loved working with Martin and Kuellen.

  • Jacklyn S.
  • Verified HomeBuyer
  • July 09, 2019
  • SAN ANTONIO, TX

Loved working with Martin and Kuellen. Both responded quickly to any questions/issues I had.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - The experience with the builders and sales team are excellent

  • Oscar R.
  • Verified HomeBuyer
  • June 19, 2019
  • SAN ANTONIO, TX

The experience with the builders and sales team are excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Garza New Home

  • Daniel G.
  • Verified HomeBuyer
  • May 15, 2019
  • Universal City, TX

Experienced only minimal issues. Adrian has been, and continues to be, very helpful in resolving those issues. All sale and loan associates (Amy, Lionel and David) were very helpful.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great Home

  • Jose J.
  • Verified HomeBuyer
  • April 17, 2019
  • Boerne, TX

Great Home

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

AWESOME EXPERIENCE

  • Edna W.
  • Verified HomeBuyer
  • April 02, 2019
  • San Antonio, TX

I have to admit that I was really scared on buying a brand new home. Newly divorced and on my own, I wasn’t sure if it was even feasible. But everyone was so nice from sales to construction. Every single person was so knowledgeable and so understanding. I couldn’t have asked for a better experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

KB Home - Great customer service by sales agent Wess and construction manager

  • Raquel B.
  • Verified HomeBuyer
  • March 21, 2019
  • San Antonio, TX

Great customer service by sales agent Wess and construction manager Gary. Loved working with them. Gary is very young, yet very knowledgeable

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Company

  • Geninfar C.
  • Verified HomeBuyer
  • March 07, 2019
  • SAN ANTONIO, TX

The home buying experience was great. The experience to first hand pick what you think was important in your new built home was awesome.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall pretty great experience from start to finish!

  • Mario R.
  • Verified HomeBuyer
  • February 07, 2019
  • San Antonio, TX

Overall pretty great experience from start to finish!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Good experience

  • Luis A.
  • Verified HomeBuyer
  • January 28, 2019
  • San Antonio, TX

My wife and I had a great experience from day 1, till the day we closed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - Overall I am enjoying my new house and I am very happy

  • Fernanda T.
  • Verified HomeBuyer
  • January 24, 2019
  • San Antonio, TX

Overall I am enjoying my new house and I am very happy

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Good buying experience

  • Jose G.
  • Verified HomeBuyer
  • January 19, 2019
  • Boerne, TX

Responsible with regards to issues handled professionally and in some repects went above and beyond in taking care of our needs

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

What would be nice to have

  • Guadalupe P.
  • Verified HomeBuyer
  • February 18, 2025
  • Elmendorf, TX

There should be community pools and gyms

Total Score 5


Quality 3

Trustworthiness 4

Value 3

Responsiveness 5

Good Experience

  • Gelman M.
  • Verified HomeBuyer
  • October 17, 2024
  • San Antonio, TX

Really nice folks that will assist you as needed.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

First home buyer

  • Denise G.
  • Verified HomeBuyer
  • October 09, 2024
  • San Antonio, TX

Home buying experience was great! The house is great!

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 2

Friendly

  • Veronica L.
  • Verified HomeBuyer
  • July 06, 2021
  • San Antonio, TX

It did take time to get information or updates but so far, so good.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 3

My lender was fantastic and my seller

  • Brandon L.
  • Verified HomeBuyer
  • May 11, 2021
  • Converse, TX

After moving in, I honestly won’t buy another house through kb. I find that they are a very cheap company. With materials. We paid a decent amount of many for this house and we had to get the bare minimum. For certain things shouldn’t have been counted as an upgrade and others is just common sense to do. We are stuck in this house so eventually we will do for our self and what should have been done to begin with. I will say that the workers are nice, and I liked the fact that they helped with lying down payment ext. but if I could go back, I’d be looking else where.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5

Overall Great Experience

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2019
  • Converse, TX

Love the house! Had few minor problems that were resolved ASAP. The contractor help a lot. Constantly stayed in contact and answered all question asked. Overall Experience was great!

Total Score 5


Quality 5

Trustworthiness 3

Value 3

Responsiveness 3

N/A

  • Richard A.
  • Verified HomeBuyer
  • August 17, 2022
  • San Antonio, TX

The craftsmanship from the contractors are very subpar painting was terrible more paint on floor than on walls cleaning crew did terrible job brick work had huge gaps in brick finally got repaired flooring very cheap chips way to easy need to have all replaced

Total Score 5


Quality 2

Trustworthiness 3

Value 3

Responsiveness 1

Walmart Brand of homes

  • Anonymous
  • Verified HomeBuyer
  • August 13, 2019
  • Bulverde, TX

You get a lot for the money. Details and craftsmanship are completely missing.

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 5

I'm not happy with the house

  • Javiel R.
  • Verified HomeBuyer
  • December 17, 2022
  • San Antonio, TX

The grass of the house arrived dead and stayed dead. I have several cracks in the walls. The water filter for my house has not yet been delivered

Total Score 5


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Great overall experience.

  • Joshua M.
  • Verified HomeBuyer
  • October 02, 2024
  • New Braunfels, TX

Great overall experience. Everyone has been super helpful and the build process has been very easy, smooth, and comfortable.

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

KB Home - My salesperson was great to work with and very responsive to

  • Dalimari V.
  • Verified HomeBuyer
  • January 12, 2022
  • Converse, TX

My salesperson was great to work with and very responsive to issues

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

positive and rewarding overall experience

  • Aleida P.
  • Verified HomeBuyer
  • April 28, 2026
  • San Antonio, TX

Overall, my experience with KB Home was positive and rewarding. The quality of workmanship, value, and support provided met expectations, and I appreciate the efforts of the team. There are opportunities to enhance consistency in communication, responsiveness, and overall coordination, which would elevate the experience from good to exceptional. I would like to sincerely acknowledge and thank Megan (Loans), Carrie (Loans), and Juan (Construction) for their exceptional support throughout my homebuying journey.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4