What Homeowners Have to Say About KB Home in San Antonio

Read the 226 homeowner reviews of KB Home's new homes in the San Antonio area. San Antonio homeowners rated KB Home an average 4.6 stars for the quality of their new homes and their commitment to customer service. You can read all of KB Home’s reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

4.6 out of 5 stars
in the San Antonio area

star-rating

226 Reviews - 33 Communities

5 ★(170)

4 ★(26)

3 ★(15)

2 ★(11)

1 ★(4)

Quality 4.5

Trustworthiness 4.6

Value 4.6

Responsiveness 4.6

star-rating Happy with everything.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert M.
  • Converse, TX
  • January 07, 2020

I watched this house being built like a hawk, and I have to tell you that every little thing I found wrong, was fixed or in the process of being fixed by the time I would mention it. Tony was very detail oriented and addressed all our concerns, also our sales rep would send us weekly pictures of the house as it was being built. This is our second KB home and it seems they only got better with the second house. They used radiant barrier sheathing all over the house instead of just in the attic. The brick work was a lot fancier than our first house with arches in the entry way. They also designed the house so that the water heater in the garage was recessed into the wall instead of taking up a corner. The corners of the drywall as rounded and look alot nicer than the square ones in our old home. Zero issues with plumbing, HVAC or electrical. ... More

star-rating Wonderful experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Derek H.
  • San Antonio, TX
  • January 07, 2020

KB staff has been great from the start. Customer service is on point.

star-rating KB Home Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jay V.
  • San Antonio, TX
  • December 18, 2019

Value for money residential home with responsive and accommodating company representatives extending help and assistance every step of the way.

star-rating Excellent home buying experience.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Robert N.
  • New Braunfels, TX
  • December 17, 2019

This is our second KB Home. Highly recommend this builder.

star-rating Great experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Roberto S.
  • San Antonio, TX
  • December 10, 2019

Ask lots of questions

star-rating Our search is over

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Eugene F.
  • San Antonio, TX
  • December 10, 2019

After more than five years of looking we finally found our home. The whole process from sales to closing was handled with genuine concern and professionalism. Thank you to Norma, Debbie, Kuellen, Solomon, Mike and Joanne for helping us to complete this wonderful journey. We appreciate each and every one if you. ... More

star-rating Issues fixed in Tim

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Alfredo C.
  • San Antonio, TX
  • December 03, 2019

I would like to thank Mr. Mario Luebano for helping with the small house issues. Outstanding

star-rating KB Home - make sure you have a sales representative that is eager to help.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Joe M.
  • New Braunfels, TX
  • November 15, 2019

make sure you have a sales representative that is eager to know your wants and needs. Ours kept us informed every step of the way. You can usually tell if its a good fit. He made our experience easier than our previous home buying experience, no pressure. ... More

star-rating Review

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • William M.
  • Boerne, TX
  • November 07, 2019

Builder was great

star-rating Love my new home

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Paul Y.
  • Universal City, TX
  • November 05, 2019

Joey, Nadine and Lionel were great. Joey, went above and beyond to make sure that I was happy with the house. My feedback is to improve communication between the day you finish picking the design of the house till the start date, nobody had a clue when the house was going to start building. For a good 2-3 month I was in the dark. But once building started, Joey sent updates every week. Also the brick does not look the same as the one one in the studio, at least the effect. You should also match the same incentive for families that buy multiple houses from you. My Uncle got about a $6000 credit while I only got $1800. ... More

star-rating Sales and Building process

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Jose M.
  • Universal City, TX
  • November 04, 2019

From start to finish the whole experience was wonderful. Everyone involved was there to answer our questions. Our contract coordinator Joey was always there to assist and follow up on any issues and followed up after completion. Would recommend KB Home to anyone looking for a new home. ... More

star-rating KB Home - Had a great sales rep.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Carlos G.
  • San Antonio, TX
  • October 29, 2019

Had a great sales rep. Treated us like family. Would recommend to family and friends.

star-rating Thank you.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Andrew M.
  • Universal City, TX
  • October 29, 2019

The house that we purchased has been everything we were looking for and we have had a great support from KB.

star-rating Fantastic

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Juventino M.
  • San Antonio, TX
  • October 22, 2019

It was our first time buying a home and KBH made our experience be an amazing experience. After looking at other home builders we knew that KBH was the one to go with and so far it was the right decision.

star-rating The home of our dreams.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Arthur H.
  • Helotes, TX
  • October 22, 2019

After living in a KB Home for 25 years we made the decision to move based on health issues. We wanted to build another new home. After looking at a number of other builders and communities we returned to KB because of value, quality, and location. KB builds solid, comfortable, affordable homes often for first time buyers. We expect to remain in this home for the rest of our lives. KB offers a wide range of upgrades and their design center is staffed to guide buyers through the many choices available. Every aspect of the process, sales, design, building, and post-closing follow- up have met or exceeded our expectations. We could not be more pleased with our new home and oir builder, KB Home. ... More

star-rating Exceptional buying experience!

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • Boerne, TX
  • October 02, 2019

The buying exerience with KB has been exceptional and we know that will turn into the same thing with owning and living in our home. We'd recommend KB Homes to anyone!

star-rating KB Home - Everyone involved in the process was very helpful

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Pedro P.
  • New Braunfels, TX
  • September 24, 2019

Everyone involved in the process was very helpful

star-rating KB Home - Excellent quality affordable prices.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Anonymous
  • New Braunfels, TX
  • September 13, 2019

Excellent quality affordable prices. Love the construction crew and builder

star-rating Superior

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • MaryAnn L.
  • San Antonio, TX
  • September 11, 2019

Most highly qualified personnel. Always on top of the line.

star-rating Great buying experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Bernardo E.
  • New Braunfels, TX
  • September 10, 2019

The whole way through it felt like they were really taking care of our needs. We were being updated on everything and anything about the house. Good experience.

star-rating Fully Satisfied Customer From KB Home Builder.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Edjohn R.
  • Universal City, TX
  • August 29, 2019

It's quiet a great experience on the process of home buying, Once you qualify financially, the building is amazing from start to finish and you can see it step by step within the timeline. The Engineer Supervisor updates us on a weekly basis as far as the progress of the construction. He is always on top of everything and very responsive to any issues that we may have. We are so impressed with the quality of workmanship and materials that the house is highly energy efficient. ... More

star-rating Amazing Experience

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Randy M.
  • San Antonio, TX
  • August 27, 2019

We had an outstanding experience, great customer service , quality materials, they made us feel like family. Highly recommend KB as a builder.

star-rating Mirabel

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Daniel B.
  • Boerne, TX
  • August 27, 2019

Great job by sales and construction teams. Very satisfied with the entire process.

star-rating Excellent

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Yesenia S.
  • San Antonio, TX
  • August 21, 2019

Excellent customer service from beginning to end.

star-rating Excellent - Would build again with KB.

Quality star-rating 5

Trustworthiness star-rating 5

Value star-rating 5

Responsiveness star-rating 5

  • Glenn G.
  • New Braunfels, TX
  • August 20, 2019

We had an excellent experience with KB Homes through every step of the process. Each individual working on our home, from sales and construction to financing and insurance went well above and beyond our expectations. We are more than satisfied and very happy with our new home. ... More